Latency Issues. Strange Lag please help

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1

TRACEROUTE:
traceroute to 206.255.230.71 (206.255.230.71), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.327 ms 0.320 ms 0.316 ms
2 24.105.18.3 (24.105.18.3) 0.586 ms 0.629 ms 0.728 ms
3 137.221.105.16 (137.221.105.16) 0.529 ms 0.622 ms 0.746 ms
4 137.221.66.18 (137.221.66.18) 0.965 ms 0.971 ms 1.004 ms
5 137.221.83.66 (137.221.83.66) 12.931 ms 12.940 ms 12.940 ms
6 137.221.65.68 (137.221.65.68) 12.814 ms 12.981 ms 12.965 ms
7 137.221.65.1 (137.221.65.1) 12.954 ms 12.948 ms 12.630 ms
8 137.221.65.7 (137.221.65.7) 13.939 ms 13.932 ms 14.029 ms
9 137.221.70.34 (137.221.70.34) 13.300 ms 13.038 ms 13.017 ms
10 eqix-sv1.windstream. com (206.223.116.213) 12.422 ms 12.414 ms 12.508 ms
11 ae6-0.cr02.lsaj01-ca.us.windstream. net (40.138.83.186) 25.601 ms 25.315 ms 24.811 ms
12 ae5-0.cr01.lsaj01-ca.us.windstream. net (40.138.83.188) 24.787 ms 24.475 ms 24.450 ms
13 ae7-0.cr01.dlls01-tx.us.windstream. net (169.130.114.157) 40.515 ms 40.423 ms 40.615 ms
14 xe0-2-2-0.cr02.dnvt01-co.us.windstream. net (40.136.97.123) 40.438 ms 40.451 ms 40.656 ms
15 h250.142.134.40.static.ip.windstream. net (40.134.142.250) 49.926 ms 49.574 ms 49.594 ms

20/07/2019 01:46:12 UTC

TRACEROUTE:
traceroute to 206.255.230.71 (206.255.230.71), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.591 ms 0.596 ms 0.599 ms
2 24.105.18.3 (24.105.18.3) 1.346 ms 1.357 ms 1.368 ms
3 137.221.105.16 (137.221.105.16) 1.355 ms 1.364 ms 1.367 ms
4 137.221.66.18 (137.221.66.18) 2.906 ms 2.915 ms 2.920 ms
5 137.221.83.66 (137.221.83.66) 13.616 ms 13.624 ms 13.632 ms
6 137.221.65.68 (137.221.65.68) 12.925 ms 13.301 ms 13.283 ms
7 137.221.65.1 (137.221.65.1) 12.982 ms 13.163 ms 13.158 ms
8 137.221.65.7 (137.221.65.7) 13.205 ms 12.922 ms 12.918 ms
9 137.221.70.34 (137.221.70.34) 13.353 ms 13.057 ms 13.101 ms
10 eqix-sv1.windstream. com (206.223.116.213) 12.488 ms 12.569 ms 13.363 ms
11 ae6-0.cr02.lsaj01-ca.us.windstream. net (40.138.83.186) 23.136 ms 23.392 ms 23.403 ms
12 ae5-0.cr01.lsaj01-ca.us.windstream. net (40.138.83.188) 23.393 ms 23.629 ms 23.607 ms
13 ae7-0.cr01.dlls01-tx.us.windstream. net (169.130.114.157) 40.805 ms 41.772 ms 41.752 ms
14 xe0-2-2-0.cr02.dnvt01-co.us.windstream. net (40.136.97.123) 40.810 ms 40.793 ms 40.791 ms
15 h250.142.134.40.static.ip.windstream. net (40.134.142.250) 49.781 ms 49.787 ms 51.809 ms

20/07/2019 01:46:12 UTC

TRACEROUTE:
traceroute to 206.255.230.71 (206.255.230.71), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.382 ms 0.391 ms 1.038 ms
2 24.105.18.3 (24.105.18.3) 1.069 ms 1.087 ms 1.092 ms
3 137.221.105.16 (137.221.105.16) 1.027 ms 1.051 ms 1.074 ms
4 137.221.66.18 (137.221.66.18) 1.224 ms 1.262 ms 1.271 ms
5 137.221.83.66 (137.221.83.66) 13.237 ms 13.271 ms 13.283 ms
6 137.221.65.68 (137.221.65.68) 12.860 ms 13.135 ms 13.138 ms
7 137.221.65.1 (137.221.65.1) 13.515 ms 13.089 ms 13.074 ms
8 137.221.65.7 (137.221.65.7) 13.071 ms 13.073 ms 13.306 ms
9 137.221.70.34 (137.221.70.34) 13.467 ms 13.077 ms 13.824 ms
10 eqix-sv1.windstream. com (206.223.116.213) 12.800 ms 12.566 ms 13.031 ms
11 ae6-0.cr02.lsaj01-ca.us.windstream. net (40.138.83.186) 23.565 ms 23.655 ms 23.654 ms
12 ae5-0.cr01.lsaj01-ca.us.windstream. net (40.138.83.188) 23.197 ms 23.592 ms 23.613 ms
13 ae7-0.cr01.dlls01-tx.us.windstream. net (169.130.114.157) 40.918 ms 40.749 ms 40.734 ms
14 xe0-2-2-0.cr02.dnvt01-co.us.windstream. net (40.136.97.123) 40.541 ms 40.979 ms 40.666 ms
15 h250.142.134.40.static.ip.windstream. net (40.134.142.250) 49.860 ms 49.723 ms 49.660 ms

20/07/2019 01:46:12 UTC

TRACEROUTE:
traceroute to 206.255.230.71 (206.255.230.71), 15 hops max, 60 byte packets
1 Blizzard Blizzard 1.275 ms 1.292 ms 2.915 ms
2 24.105.18.3 (24.105.18.3) 3.073 ms 3.104 ms 3.169 ms
3 137.221.105.16 (137.221.105.16) 3.179 ms 3.189 ms 3.198 ms
4 137.221.66.18 (137.221.66.18) 3.208 ms 3.218 ms 3.229 ms
5 137.221.83.66 (137.221.83.66) 13.888 ms 13.900 ms 13.896 ms
6 137.221.65.68 (137.221.65.68) 106.636 ms 102.867 ms 102.864 ms
7 137.221.65.1 (137.221.65.1) 13.045 ms 13.543 ms 13.549 ms
8 137.221.65.7 (137.221.65.7) 13.568 ms 13.415 ms 13.412 ms
9 137.221.70.34 (137.221.70.34) 13.910 ms 13.481 ms 13.459 ms
10 eqix-sv1.windstream. com (206.223.116.213) 14.441 ms 12.600 ms 12.606 ms
11 ae6-0.cr02.lsaj01-ca.us.windstream. net (40.138.83.186) 23.157 ms 23.128 ms 23.178 ms
12 ae5-0.cr01.lsaj01-ca.us.windstream. net (40.138.83.188) 25.778 ms 25.779 ms 25.256 ms
13 ae7-0.cr01.dlls01-tx.us.windstream. net (169.130.114.157) 40.752 ms 40.905 ms 40.548 ms
14 xe0-2-2-0.cr02.dnvt01-co.us.windstream. net (40.136.97.123) 40.516 ms 44.497 ms 40.559 ms
15 h250.142.134.40.static.ip.windstream. net (40.134.142.250) 49.489 ms 49.746 ms 49.718 ms

20/07/2019 01:46:13 UTC

PING:
PING 206.255.230.71 (206.255.230.71) 56(84) bytes of data.

— 206.255.230.71 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2998ms

20/07/2019 01:46:12 UTC

PING:
PING 206.255.230.71 (206.255.230.71) 56(84) bytes of data.

— 206.255.230.71 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3002ms

20/07/2019 01:46:12 UTC

PING:
PING 206.255.230.71 (206.255.230.71) 56(84) bytes of data.

— 206.255.230.71 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3007ms

20/07/2019 01:46:13 UTC

PING:
PING 206.255.230.71 (206.255.230.71) 56(84) bytes of data.

— 206.255.230.71 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3010ms

20/07/2019 01:46:14 UTC

MTR:
Start: Sat Jul 20 01:46:12 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.7 0.3 3.6 0.9
2.|-- 24.105.18.3 0.0% 10 0.7 0.8 0.6 1.0 0.0
3.|-- 137.221.105.16 0.0% 10 0.6 1.0 0.5 3.9 0.9
4.|-- 137.221.66.18 0.0% 10 1.2 11.8 1.0 70.8 22.6
5.|-- 137.221.83.66 0.0% 10 13.0 14.7 12.8 24.4 3.8
6.|-- 137.221.65.68 0.0% 10 13.0 60.7 12.9 209.2 76.1
7.|-- 137.221.65.1 0.0% 10 13.2 105.5 12.8 475.7 167.5
8.|-- 137.221.65.7 0.0% 10 12.9 13.2 12.8 15.0 0.3
9.|-- 137.221.70.34 0.0% 10 13.2 15.6 12.9 35.3 6.9
10.|-- eqix-sv1.windstream. com 0.0% 10 12.7 12.9 12.4 14.7 0.5
11.|-- ae6-0.cr02.lsaj01-ca.us.windstream. net 0.0% 10 23.3 23.3 23.1 23.3 0.0
12.|-- ae5-0.cr01.lsaj01-ca.us.windstream. net 0.0% 10 23.3 23.4 23.2 23.5 0.0
13.|-- ae7-0.cr01.dlls01-tx.us.windstream. net 0.0% 10 40.8 41.2 40.6 45.0 1.2
14.|-- xe0-2-2-0.cr02.dnvt01-co.us.windstream. net 0.0% 10 40.6 43.3 40.4 55.9 5.2
15.|-- h250.142.134.40.static.ip.windstream. net 0.0% 10 49.8 49.9 49.5 51.1 0.0
16.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

20/07/2019 01:46:12 UTC

MTR:
Start: Sat Jul 20 01:46:12 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.7 0.3 3.2 0.8
2.|-- 24.105.18.3 0.0% 10 0.7 1.1 0.6 4.3 1.0
3.|-- 137.221.105.16 0.0% 10 0.7 1.1 0.6 4.6 1.2
4.|-- 137.221.66.18 0.0% 10 26.8 5.5 0.8 26.8 8.3
5.|-- 137.221.83.66 0.0% 10 13.1 13.7 12.8 21.3 2.6
6.|-- 137.221.65.68 0.0% 10 31.5 80.4 12.8 261.7 98.8
7.|-- 137.221.65.1 0.0% 10 12.8 136.3 12.8 818.6 251.3
8.|-- 137.221.65.7 0.0% 10 13.0 14.0 12.8 22.3 2.9
9.|-- 137.221.70.34 0.0% 10 13.1 13.4 13.0 15.5 0.6
10.|-- eqix-sv1.windstream. com 0.0% 10 12.5 12.7 12.5 13.7 0.0
11.|-- ae6-0.cr02.lsaj01-ca.us.windstream. net 0.0% 10 23.3 23.5 23.2 25.5 0.6
12.|-- ae5-0.cr01.lsaj01-ca.us.windstream. net 0.0% 10 23.3 23.5 23.3 24.6 0.3
13.|-- ae7-0.cr01.dlls01-tx.us.windstream. net 0.0% 10 40.6 43.0 40.6 55.4 4.5
14.|-- xe0-2-2-0.cr02.dnvt01-co.us.windstream. net 0.0% 10 40.6 46.3 40.6 61.0 6.8
15.|-- h250.142.134.40.static.ip.windstream. net 0.0% 10 49.8 49.8 49.7 49.9 0.0
16.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

20/07/2019 01:46:12 UTC

MTR:
Start: Sat Jul 20 01:46:12 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.8 0.3 4.2 1.2
2.|-- 24.105.18.3 0.0% 10 0.7 0.9 0.6 1.6 0.0
3.|-- 137.221.105.16 0.0% 10 0.6 0.7 0.5 0.9 0.0
4.|-- 137.221.66.18 0.0% 10 1.0 1.2 0.9 2.4 0.3
5.|-- 137.221.83.66 0.0% 10 13.0 14.2 12.8 23.4 3.2
6.|-- 137.221.65.68 0.0% 10 24.1 82.3 12.8 436.4 134.3
7.|-- 137.221.65.1 0.0% 10 13.0 129.2 12.9 727.6 239.6
8.|-- 137.221.65.7 0.0% 10 12.8 13.9 12.8 21.8 2.7
9.|-- 137.221.70.34 0.0% 10 13.1 13.7 12.9 17.5 1.3
10.|-- eqix-sv1.windstream. com 0.0% 10 12.5 12.7 12.5 12.9 0.0
11.|-- ae6-0.cr02.lsaj01-ca.us.windstream. net 0.0% 10 23.4 24.7 23.2 30.6 2.6
12.|-- ae5-0.cr01.lsaj01-ca.us.windstream. net 0.0% 10 23.3 23.7 23.2 24.5 0.0
13.|-- ae7-0.cr01.dlls01-tx.us.windstream. net 0.0% 10 40.6 40.7 40.6 41.1 0.0
14.|-- xe0-2-2-0.cr02.dnvt01-co.us.windstream. net 0.0% 10 40.5 40.8 40.5 41.4 0.0
15.|-- h250.142.134.40.static.ip.windstream. net 0.0% 10 49.8 50.7 49.8 57.5 2.3
16.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

20/07/2019 01:46:12 UTC

MTR:
Start: Sat Jul 20 01:46:13 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.4 0.3 0.5 0.0
2.|-- 24.105.18.3 0.0% 10 0.7 1.6 0.5 9.8 2.8
3.|-- 137.221.105.16 0.0% 10 0.6 0.7 0.5 0.8 0.0
4.|-- 137.221.66.18 0.0% 10 1.4 4.9 1.0 22.1 7.7
5.|-- 137.221.83.66 0.0% 10 63.2 18.0 12.7 63.2 15.9
6.|-- 137.221.65.68 0.0% 10 156.4 95.3 13.1 390.1 119.4
7.|-- 137.221.65.1 0.0% 10 25.7 109.7 12.9 736.5 225.5
8.|-- 137.221.65.7 0.0% 10 13.0 13.0 12.9 13.2 0.0
9.|-- 137.221.70.34 0.0% 10 13.1 16.2 13.0 41.9 9.0
10.|-- eqix-sv1.windstream. com 0.0% 10 12.6 14.2 12.5 27.0 4.5
11.|-- ae6-0.cr02.lsaj01-ca.us.windstream. net 0.0% 10 23.3 23.7 23.2 26.4 0.8
12.|-- ae5-0.cr01.lsaj01-ca.us.windstream. net 0.0% 10 23.4 24.5 23.3 34.4 3.4
13.|-- ae7-0.cr01.dlls01-tx.us.windstream. net 0.0% 10 52.9 48.7 40.6 65.3 10.5
14.|-- xe0-2-2-0.cr02.dnvt01-co.us.windstream. net 0.0% 10 41.2 40.9 40.6 41.5 0.0
15.|-- h250.142.134.40.static.ip.windstream. net 0.0% 10 49.8 49.8 49.7 50.0 0.0
16.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

20/07/2019 01:46:13 UTC

2

Hi Thundersnow

Are you referring to the Ability/Loot lag issues that come and go in the game or is this something else. The Lookingglass is showing no connection problems.

Detail what is occurring.

4

It might be ability lag, the latency has strange issues. DX 12 makes it worse, going to DX 11 drops the ability lag somewhat but I am having issues including in instances. Is there a fix soon?

5

Let’s test the UI. Wonky UI can cause things like this.

As I mentioned this is a test. If it doesn’t help simply remove the OLD from your original folders then delete the new folders the game installed. This will return your original settings