Latency increases during afternoon/evening

Support Technical Support
1

For the last few weeks my latency has been spiking in the evenings from its usual ~50-80 to 200+ and sits there for the remainder of the evening. I first assumed it was something on my end, swapped in a different router and am still experiencing the same issue. Rest of my internet seems to be functioning fine, streams/downloads at least.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.4.1 - 0 474 474 2 3 34 2
No response from host - 100 96 0 0 0 0 0
te2-3-0-4---0.lcr01.snmn.ca.frontiernet.net - 9 356 325 36 40 70 40
ae8---0.scr01.lsan.ca.frontiernet.net - 28 228 165 37 39 70 37
ae0---0.cbr05.lsan.ca.frontiernet.net - 0 474 474 4 11 86 8
206.72.211.247.any2ix.coresite.com - 0 474 474 5 11 88 5
ae1-br01-csla1.as57976.net - 0 474 474 47 57 301 47
No response from host - 100 96 0 0 0 0 0
No response from host - 100 96 0 0 0 0 0
No response from host - 100 96 0 0 0 0 0
et-0-0-0-pe01-eqch2.as57976.net - 14 311 268 79 81 110 99
24.105.62.129 - 10 355 323 80 82 113 82
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WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

2

Time-of-day internet latency changes are usually the result of oversaturation on the ISP network.

In the test, the ping is hitting 70–86ms within Frontier’s network before reaching Blizzard’s servers.

3

Is the best way to address this getting in contact with my ISP and telling them what’s happening?

4

Yes, but they may consider this an acceptable ping level, so temper your expectations.

5

People in Oceanic have 300ms constant.

6

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