Hey there,
This forum is for community based troubleshooting for localized issues involving the system, client, network and connection. Any troubleshooting you receive will be focused on that. Troubleshooting assistance of this nature also requires information on the system and connection to be provided.
As for the idea that this is a service issue because multiple people are seeing issues, keep in mind there are hundreds of thousands of players at any given moment and each server has hundreds or thousands of players at any given moment. Knowing other people with issues doesn’t allow for the assumption that it is a service issue. Just that the issue isn’t unique. (Which with millions of monthly players around the globe, it likely wouldn’t be)
That doesn’t mean there can’t be a service side issue. It does happen, it may even be the case here, but based on the number of reports so far, there is no evidence of such. So until a service issue is confirmed, you would need to perform localized troubleshooting as mentioned previously.
To better help with that, you should also provide system and connection information as instructed here.
If you are not comfortable doing community based troubleshooting for this issue you could also put in a direct support ticket (Click the support button at the top right of the page, then click contact support. Be sure to include the requested system files)