Known Technical Support Issues - Updated July 21, 2020

Game Crashes on Launch on Windows 7 since 8.1.5

With patch 8.1.5, we added an updated version of DirectX 11. Windows 7 does not have access to the proper coding to run using this version of DirectX. Before trying other troubleshooting, enable DirectX 11 in Legacy Mode.

If this does not fix your issue, you can check our crash troubleshooting resources article for more help.