Biashem
Hello Silvia! Thank you for reaching out to us today.
I checked and the White Tuxedo Shirt and Black Tuxedo Pants appear to be saved to your account. If you are unable to obtain the Spring Tuxedo set, we kindly ask that you report this to us via our forums and also via the in-game button to help the developers track the situation. While our developers may not respond directly, the information will be sent directly to them where they can gather more information about your account, something we Game Masters are unable to do.
There may not be an immediate fix, but your situation will be reported so that it can be investigated and corrected. We appreciate your patience and understanding.
Have a great rest of your day and feel free to let us know if you have any further questions!
Game Master Biashem
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