I miss basic fantasy

That’s not going to address the issue. What people hate is the NPC focus story where you feel like a passenger watching these NPCs make stupid decisions. It’s part of the overall theme park design.

It used to be more faction focused with the major NPCs making cameos rather than driving the entire expansion narrative, so it left some wiggle room for ambiguity and zone storylines got more spotlight (which WoW does significantly better than expansion storylines). But the overall plot inconsistencies, confusing timeline, meme worthy villains, and narrative issue was still there.

tl;dr the less we see of these major NPCs the better.

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