I feel sorry for

Support Technical Support
1

The person who will be on the other end of the phone tomorrow when I get a call back for the ticket I will be submitting.

3 times I had to complete the “Shell Game” after I finished and nothing was left but a blank piece of paper.

3 hours it took me in between DC’s to complete the 4 quests for Proudmore Admirality in Tiragarde.

Countless times of clicking on the P.A. vendor with his question mark until finally the emissary quest had ENDED.

Numerous attempts at logging out, back in. I did a scan and repair, I reset my router, and STILL had latency of 11k.

And this started Thursday when the game finally decided to update.

So needless to say, I’ll be worse than a witch on a broom in sub freezing temperatures.

And BTW, before someone says it, my computer is only 2 months old.

2

I’m not seeing many other connection complaints today Caylbrook. There were some issues with Blizzard and Spectrum ISP users last week which were resolved. Good chance this could be a home network issue. I would run a WinMTR test see what shows up there.

The instructions are on this Blizzard Support page:

Once you have the tool open enter the IP number for the server group you play on in the WinMTR box then hit start.

137.221.105.2

(include periods)

Leave it run for 5 minutes or so or until you disconnect. Then use the button that copies Text to your clipboard. Paste that on your thread here

*Please don’t code block the WinMTR report - makes things hard to read.

3

I hope you get a resolution. I posted about a new gaming mouse and have yet to hear anything back. sad part is I will keep rocking my 35 dollar mouse and just let WoW go. My cataclysm mouse has worn out.

4

Can not find your original post about your issue can you edit your post with a link will take a look

5

What happened with the other people on Spectrum? I’m ON Spectrum.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
HG6Box - 2 515 508 1 19 8290 20
142.254.155.33 - 41 515 307 10 23 216 33
24.164.106.109 - 39 515 316 17 73 558 50
24.33.100.150 - 43 515 297 15 28 123 46
65.29.1.89 - 41 515 305 16 34 183 183
65.29.1.28 - 43 515 296 20 38 128 28
107.14.17.252 - 42 515 303 30 48 186 48
66.109.6.20 - 44 515 292 31 46 149 58
66.109.5.225 - 42 515 302 29 47 196 35
66.109.9.149 - 41 515 308 30 46 175 89
137.221.69.33 - 44 514 292 75 169 4598 101
137.221.65.132 - 40 514 308 75 90 241 94
137.221.83.69 - 40 506 306 75 90 234 95
137.221.66.23 - 39 506 310 74 92 1017 89
137.221.105.2 - 40 506 306 74 88 220 102
________________________________________________ ______ ______ ______ ______ ______ ______
6

Starts at your router. 8290 ms latency spike and packet loss. You’ll want to troubleshoot that with your ISP.

7

Hi again Caylbrook

As Zungar points out you have packet loss and a 8 second latency spike on the home network. If you are wireless I would test with a Ethernet cable.

I imagine you have tried the standard power cycle of devices:

8

Something caused it to start acting normal again today. Whatever it was, I’m good for now.

Thanks all.