I don't get why people are complaining about the store mount

Cosmetic mounts that we should be able to obtain through gameplay. We already opened our wallets to pay 15$ a month. And now they want 25$ for a mount that has a unique jump and /mountspecial animation.

The game isn’t doing well right now and they’re looking to cash in on an in game store mount. It’s not cool.

EDIT: I wouldn’t be up in arms if there was a way to obtain it in game without having to go to the cash shop. I don’t want to add on to the existing metric in gaming that things like this are okay.