GD is such a weird place, since there are people here who are so convinced that they represent a vast majority of players on a topic, yet when you look basically everywhere else for wow feedback, you get the exact opposite perception from what they’re pushing.
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I forgot the name of it but something to do with our cognitive dissonance where if we get an opinion, we tend to look for things that reinforce it rather than oppose it.
So if we get an opposing opinion we get into a flight or fight response more readily.
I am sure it has nothing to do with the fact WoW was a relatively young game/the internet as we know it was know it was not fully formed and MMO were the go to social hubs for video games. Or that it was riding the coat tail of Warcraft 3’s success.
Confirmation Bias.
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That should tell you what a 
this place is then. The subreddit seems more chill in comparison.
I’m 94% certain they read forum feedback like a daily dose of facepalm laughter at the ol’ water cooler
They have systems in place to gather feedback, and funnel it to relevant parties within the development team. Often this feedback is discussed, at length.
That doesn’t necessarily mean they will heed the feedback (unless it is overwhelming). Most often, decisions are made to maximize player retention. Not player satisfaction, not player fun, player retention. They are running a business, and they are not our friends.
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So those interviews when they appear like giddy kids all excited to showcase the new stuff is just them acting and they go back to angry sleep deprived taskmasters. But I thought they loved us!
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Worse, their primary feedback platform is Twitter.
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Seeing a youtube video recently on how they treated game masters was quite eye-opening.
Either you fill your assigned metric/quota with laser focus, or you get replaced. Performing unassigned work is treated with the same severity as if you performed zero work.
Let’s say you were a line cook, and your job specifically was spaghetti. At some point you get fed up and start cleaning the kitchen because it would be infinitely easier to make spaghetti in a clean kitchen. Guess what, you’re in BIG TROUBLE for that. Blizzard staff must endure many such dehumanizing frustrations in the name of supposed efficiency.
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I agree, nerf shamans.
Yeah nah. Never happened.
points at the siren isle vendors that let you skip to full veteran last season
points at the delve vendor that lets you buy veteran pieces this season
points at the dinar system coming next patch
honorable mention to the crafting system that lets you craft gear for every single slot with exactly the stats you want on it that’s immediately better than the gear vendors for the simple reason of actually being useful even at endgame.
Notice how I told you anyway, because your expectation was stupid. You can kick and scream all you like about how it “doesn’t count” in some asinine way you need to perform 12 layers of mental gymnastics to justify, but the simple truth is that the gear vendors of old were trash that nobody even used beyond maybe “I haven’t managed to get a belt to drop in raid yet so I’m gonna use this one for a bit (I forgot what the 1 other slot was that you could get, but I remember that belt was an option)” so it doesn’t even matter how much you claim they don’t count because they’re still better than what we had.