High world latency on US servers, OCE fine

Have been having the exact same problem, in arenas and instances on US servers, my latency shoots through the roof, along with my partners, it’s DEFINATLEY on blizzards end, i also have a few toons on tichondrius, and the latency for both home and world is 300+

1 Like

I was literally about to post something similar, have the exact same issues and since doing BGs or groups of any kind make us play with the US the game is unplayable. Apparently people been posting stuff for months on the oceanic forums, with no response, if its not fixed I’m going to have to unsub, can’t enjoy this half playable game.

also located in oce, play on a west coast realm. usually sit around 150-160 ms. Literally fine for months, log on today. Ping is floating around 250-500 world MS.

1.|-- Blizzard 0.0% 10 0.4 0.4 0.2 0.5 0.0
2.|-- 24.105.18.130 0.0% 10 0.9 1.8 0.6 10.3 2.9
3.|-- 137.221.105.14 0.0% 10 1.0 0.9 0.5 1.1 0.0
4.|-- 137.221.66.18 0.0% 10 0.6 1.3 0.5 5.6 1.6
5.|-- 137.221.83.82 0.0% 10 1662. 1204. 609.8 1850. 384.6
6.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
7.|-- 137.221.65.31 0.0% 10 8.9 24.5 5.6 136.0 42.3
8.|-- 137.221.89.32 0.0% 10 6.1 12.0 5.9 39.3 12.4
9.|-- 206.72.211.239. any2ix. coresite. com 10.0% 10 6.4 11.2 6.4 12.7 1.8
10.|-- 180-150-8-11.b49608.syd. static. aussiebb. net 0.0% 10 151.5 156.4 151.5 158.1 1.7

5th hop seems to be the issue? any blizzard dudes wanna see whats up

Will add my two cents here - based on US west coast, playing on a US west coast server. About 2-3 weeks ago I upgraded to a new PC with better everything; was playing WoW Classic on my 2015 Mac Air with pretty low latency most of the time (17ms average). But now with the more powerful PC it’s regularly sputtering and stalling, especially in the evenings and during raids.

I’ve contacted IT people who said it’s probably not my hardware; I switched from one wifi network to another wifi network with no change. No cable option available for me, but the real conundrum is why my latency would go up from what it was before - nothing else has changed.

I hope they fix this ASAP, I usually get 200ms on US realms/instances but I am getting 500ms+++ It’s making arena impossible to play.

I was about to make a post and came across this. I’m having the exact same issues. My ISP is Aussie Broadband and I just spoke to them and we did some ping tests and everything is ok from our end. Issue is on Blizzard end.

I went to https://us-looking-glass.battle.net/ and did some testing with my ISP. I’ll paste my traceroute below but for a quick summary we ping both Blackrock US and Tichondrius US servers and here were the results for the same IP

137.221.83.84 (137.221.83.84) 803.653 ms 803.727 ms 803.758 ms - this was on Tichondrius

137.221.83.84 (137.221.83.84) 1203.653 ms 1203.727 ms 1203.758 ms - this was blackrock

So looks like that particular IP address that routes information back to us in Australia is failing. Hopefully Blizz look into this and fix it as it feels unplayable at the moment since most of the stuff I do is PvP related and on US servers :frowning:

Here is my traceroute in full from Tichondrius - US

TRACEROUTE:
traceroute to 121.200.5.145 (121.200.5.145), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.602 ms 0.587 ms 0.583 ms
2 24.105.18.2 (24.105.18.2) 1.817 ms 1.850 ms 1.885 ms
3 137.221.105.10 (137.221.105.10) 1.885 ms 1.887 ms 1.887 ms
4 137.221.66.20 (137.221.66.20) 1.828 ms 1.828 ms 1.845 ms
5 137.221.83.84 (137.221.83.84) 803.653 ms 803.727 ms 803.758 ms
6 * * *
7 137.221.65.31 (137.221.65.31) 6.263 ms 6.098 ms 6.059 ms
8 137.221.89.32 (137.221.89.32) 6.129 ms 6.545 ms 7.220 ms
9 206.72.211.239.any2ix.coresite.com (206.72.211.239) 12.614 ms 12.373 ms 12.382 ms
10 121-200-5-145.79c805.syd.nbn.aussiebb.net (121.200.5.145) 159.861 ms 159.772 ms 159.757 ms

19/08/2020 06:48:40 UTC

TRACEROUTE:
traceroute to 121.200.5.145 (121.200.5.145), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.384 ms 0.396 ms 0.406 ms
2 24.105.18.2 (24.105.18.2) 1.766 ms 1.792 ms 1.775 ms
3 137.221.105.10 (137.221.105.10) 1.779 ms 1.786 ms 1.779 ms
4 137.221.66.20 (137.221.66.20) 39.408 ms 39.423 ms 39.945 ms
5 137.221.83.84 (137.221.83.84) 583.034 ms 583.094 ms 583.101 ms
6 * * *
7 137.221.65.31 (137.221.65.31) 6.065 ms 27.616 ms 27.611 ms
8 137.221.89.32 (137.221.89.32) 6.625 ms 6.965 ms 6.963 ms
9 206.72.211.239.any2ix.coresite.com (206.72.211.239) 6.606 ms 6.584 ms 5.729 ms
10 121-200-5-145.79c805.syd.nbn.aussiebb.net (121.200.5.145) 153.148 ms 153.226 ms 153.244 ms

19/08/2020 06:48:40 UTC

PING:
PING 121.200.5.145 (121.200.5.145) 56(84) bytes of data.
64 bytes from 121.200.5.145: icmp_seq=1 ttl=244 time=153 ms
64 bytes from 121.200.5.145: icmp_seq=2 ttl=244 time=155 ms
64 bytes from 121.200.5.145: icmp_seq=3 ttl=244 time=154 ms
64 bytes from 121.200.5.145: icmp_seq=4 ttl=244 time=155 ms

— 121.200.5.145 ping statistics —
4 packets transmitted, 4 received, 0% packet loss, time 2999ms
rtt min/avg/max/mdev = 153.376/154.647/155.856/1.011 ms

19/08/2020 06:48:40 UTC

PING:
PING 121.200.5.145 (121.200.5.145) 56(84) bytes of data.
64 bytes from 121.200.5.145: icmp_seq=1 ttl=244 time=153 ms
64 bytes from 121.200.5.145: icmp_seq=2 ttl=244 time=153 ms
64 bytes from 121.200.5.145: icmp_seq=3 ttl=244 time=153 ms
64 bytes from 121.200.5.145: icmp_seq=4 ttl=244 time=153 ms

— 121.200.5.145 ping statistics —
4 packets transmitted, 4 received, 0% packet loss, time 2997ms
rtt min/avg/max/mdev = 153.155/153.387/153.589/0.162 ms

19/08/2020 06:48:40 UTC

TRACEROUTE:
traceroute to 121.200.5.145 (121.200.5.145), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.337 ms 0.332 ms 0.342 ms
2 24.105.18.2 (24.105.18.2) 2.097 ms 2.188 ms 2.226 ms
3 137.221.105.10 (137.221.105.10) 2.195 ms 2.202 ms 2.230 ms
4 137.221.66.20 (137.221.66.20) 2.110 ms 2.123 ms 2.135 ms
5 137.221.83.84 (137.221.83.84) 1433.101 ms 1652.785 ms 1652.821 ms
6 * * *
7 137.221.65.31 (137.221.65.31) 5.785 ms 5.831 ms 5.845 ms
8 137.221.89.32 (137.221.89.32) 6.230 ms 6.297 ms 6.308 ms
9 206.72.211.239.any2ix.coresite.com (206.72.211.239) 6.004 ms 6.029 ms 6.101 ms
10 121-200-5-145.79c805.syd.nbn.aussiebb.net (121.200.5.145) 153.286 ms 153.534 ms 153.723 ms

19/08/2020 06:48:43 UTC

PING:
PING 121.200.5.145 (121.200.5.145) 56(84) bytes of data.
64 bytes from 121.200.5.145: icmp_seq=1 ttl=244 time=159 ms
64 bytes from 121.200.5.145: icmp_seq=2 ttl=244 time=157 ms
64 bytes from 121.200.5.145: icmp_seq=3 ttl=244 time=159 ms
64 bytes from 121.200.5.145: icmp_seq=4 ttl=244 time=153 ms

— 121.200.5.145 ping statistics —
4 packets transmitted, 4 received, 0% packet loss, time 2999ms
rtt min/avg/max/mdev = 153.282/157.310/159.647/2.536 ms

19/08/2020 06:48:43 UTC

TRACEROUTE:
traceroute to 121.200.5.145 (121.200.5.145), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.277 ms 0.254 ms 0.293 ms
2 37.244.23.3 (37.244.23.3) 0.970 ms 0.994 ms 0.995 ms
3 24.105.62.152 (24.105.62.152) 1.065 ms 1.075 ms 1.074 ms
4 137.221.66.10 (137.221.66.10) 2.093 ms 2.107 ms 2.109 ms
5 137.221.69.52 (137.221.69.52) 1550.469 ms 1550.484 ms 1550.496 ms
6 137.221.65.4 (137.221.65.4) 46.244 ms 46.303 ms 46.310 ms
7 137.221.65.37 (137.221.65.37) 48.404 ms 48.664 ms 48.658 ms
8 137.221.89.34 (137.221.89.34) 46.479 ms 61.428 ms 61.419 ms
9 206.72.211.239.any2ix.coresite.com (206.72.211.239) 52.922 ms 52.516 ms 52.608 ms
10 121-200-5-145.79c805.syd.nbn.aussiebb.net (121.200.5.145) 199.676 ms 200.230 ms 200.086 ms

19/08/2020 06:48:45 UTC

PING:
PING 121.200.5.145 (121.200.5.145) 56(84) bytes of data.
64 bytes from 121.200.5.145: icmp_seq=1 ttl=243 time=200 ms
64 bytes from 121.200.5.145: icmp_seq=2 ttl=243 time=201 ms
64 bytes from 121.200.5.145: icmp_seq=3 ttl=243 time=194 ms
64 bytes from 121.200.5.145: icmp_seq=4 ttl=243 time=194 ms

— 121.200.5.145 ping statistics —
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 194.028/197.566/201.312/3.382 ms

19/08/2020 06:48:47 UTC

TRACEROUTE:
traceroute to 121.200.5.145 (121.200.5.145), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.283 ms 0.291 ms 1.059 ms
2 37.244.23.3 (37.244.23.3) 0.568 ms 0.642 ms 0.744 ms
3 24.105.62.152 (24.105.62.152) 0.946 ms 0.959 ms 0.961 ms
4 137.221.66.10 (137.221.66.10) 2.703 ms 2.730 ms 2.738 ms
5 137.221.69.52 (137.221.69.52) 1244.250 ms 1464.380 ms 1464.426 ms
6 137.221.65.4 (137.221.65.4) 164.683 ms 162.289 ms 162.260 ms
7 137.221.65.37 (137.221.65.37) 48.553 ms 48.552 ms 48.551 ms
8 137.221.89.34 (137.221.89.34) 46.454 ms 46.469 ms 46.468 ms
9 206.72.211.239.any2ix.coresite.com (206.72.211.239) 46.997 ms 46.649 ms 46.642 ms
10 121-200-5-145.79c805.syd.nbn.aussiebb.net (121.200.5.145) 194.022 ms 193.993 ms 194.013 ms

19/08/2020 06:48:50 UTC

MTR:
Start: Wed Aug 19 06:48:39 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.4 0.3 1.0 0.0
2.|-- 24.105.18.2 0.0% 10 0.6 1.2 0.6 6.1 1.6
3.|-- 137.221.105.10 0.0% 10 0.8 1.1 0.8 2.4 0.3
4.|-- 137.221.66.20 0.0% 10 29.7 3.8 0.4 29.7 9.1
5.|-- 137.221.83.84 0.0% 10 578.8 840.9 159.9 1508. 394.8
6.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
7.|-- 137.221.65.31 0.0% 10 5.7 10.2 5.7 47.2 13.0
8.|-- 137.221.89.32 0.0% 10 6.1 8.2 5.9 15.6 3.4
9.|-- 206.72.211.239.any2ix.coresite.com 0.0% 10 6.0 7.3 6.0 10.0 1.4
10.|-- 121-200-5-145.79c805.syd.nbn.aussiebb.net 0.0% 10 153.4 154.1 153.3 155.8 0.5

19/08/2020 06:48:39 UTC

MTR:
Start: Wed Aug 19 06:48:40 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.4 0.3 0.7 0.0
2.|-- 24.105.18.2 0.0% 10 29.7 6.5 0.5 29.7 11.9
3.|-- 137.221.105.10 0.0% 10 0.5 1.1 0.5 2.2 0.3
4.|-- 137.221.66.20 0.0% 10 0.4 3.3 0.4 27.8 8.6
5.|-- 137.221.83.84 0.0% 10 1502. 848.1 204.7 1502. 457.1
6.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
7.|-- 137.221.65.31 0.0% 10 52.6 13.0 5.7 52.6 15.7
8.|-- 137.221.89.32 0.0% 10 6.0 12.9 6.0 41.8 14.0
9.|-- 206.72.211.239.any2ix.coresite.com 0.0% 10 6.2 8.7 6.0 12.8 2.6
10.|-- 121-200-5-145.79c805.syd.nbn.aussiebb.net 0.0% 10 153.3 154.6 153.2 159.6 2.0

19/08/2020 06:48:40 UTC

PING:
PING 121.200.5.145 (121.200.5.145) 56(84) bytes of data.
64 bytes from 121.200.5.145: icmp_seq=1 ttl=243 time=200 ms
64 bytes from 121.200.5.145: icmp_seq=2 ttl=243 time=194 ms
64 bytes from 121.200.5.145: icmp_seq=3 ttl=243 time=193 ms
64 bytes from 121.200.5.145: icmp_seq=4 ttl=243 time=199 ms

— 121.200.5.145 ping statistics —
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 193.922/197.084/200.633/3.133 ms

19/08/2020 06:48:52 UTC

TRACEROUTE:
traceroute to 121.200.5.145 (121.200.5.145), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.252 ms 0.258 ms 0.364 ms
2 37.244.23.3 (37.244.23.3) 1.152 ms 1.179 ms 1.184 ms
3 24.105.62.152 (24.105.62.152) 1.177 ms 1.122 ms 1.107 ms
4 137.221.66.10 (137.221.66.10) 1.749 ms 1.767 ms 1.772 ms
5 137.221.69.52 (137.221.69.52) 1714.676 ms 1714.680 ms 1714.691 ms
6 137.221.65.4 (137.221.65.4) 46.309 ms 46.309 ms 46.301 ms
7 137.221.65.37 (137.221.65.37) 83.765 ms 83.373 ms 83.565 ms
8 137.221.89.34 (137.221.89.34) 46.238 ms 46.372 ms 46.355 ms
9 206.72.211.239.any2ix.coresite.com (206.72.211.239) 53.382 ms 53.118 ms 53.296 ms
10 121-200-5-145.79c805.syd.nbn.aussiebb.net (121.200.5.145) 200.372 ms 201.033 ms 207.061 ms

19/08/2020 06:48:55 UTC

MTR:
Start: Wed Aug 19 06:48:42 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.4 0.2 1.8 0.0
2.|-- 24.105.18.2 0.0% 10 19.8 5.1 0.5 19.8 7.0
3.|-- 137.221.105.10 0.0% 10 0.8 0.9 0.8 1.2 0.0
4.|-- 137.221.66.20 0.0% 10 0.4 1.1 0.3 6.2 1.7
5.|-- 137.221.83.84 0.0% 10 835.5 752.6 219.7 1368. 416.1
6.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
7.|-- 137.221.65.31 0.0% 10 5.8 23.8 5.8 95.7 35.2
8.|-- 137.221.89.32 0.0% 10 6.0 7.2 6.0 16.6 3.3
9.|-- 206.72.211.239.any2ix.coresite.com 0.0% 10 11.8 7.9 6.1 11.8 2.1
10.|-- 121-200-5-145.79c805.syd.nbn.aussiebb.net 0.0% 10 156.1 156.4 153.2 159.4 2.4

19/08/2020 06:48:42 UTC

MTR:
Start: Wed Aug 19 06:48:44 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.5 0.0
2.|-- 37.244.23.3 0.0% 10 0.5 0.6 0.5 0.7 0.0
3.|-- 24.105.62.152 0.0% 10 0.9 0.9 0.7 1.3 0.0
4.|-- 137.221.66.10 0.0% 10 2.0 5.8 1.9 39.3 11.8
5.|-- 137.221.69.52 0.0% 10 1918. 1431. 862.9 1994. 402.7
6.|-- 137.221.65.4 0.0% 10 46.4 97.6 46.4 308.8 82.0
7.|-- 137.221.65.37 0.0% 10 48.4 54.3 48.4 99.9 16.1
8.|-- 137.221.89.34 0.0% 10 46.5 48.3 46.3 59.7 4.1
9.|-- 206.72.211.239.any2ix.coresite.com 0.0% 10 46.7 48.8 46.7 52.7 2.2
10.|-- 121-200-5-145.79c805.syd.nbn.aussiebb.net 0.0% 10 194.0 195.8 193.9 200.0 2.3

19/08/2020 06:48:44 UTC

PING:
PING 121.200.5.145 (121.200.5.145) 56(84) bytes of data.
64 bytes from 121.200.5.145: icmp_seq=1 ttl=243 time=199 ms
64 bytes from 121.200.5.145: icmp_seq=2 ttl=243 time=199 ms
64 bytes from 121.200.5.145: icmp_seq=3 ttl=243 time=196 ms
64 bytes from 121.200.5.145: icmp_seq=4 ttl=243 time=196 ms

— 121.200.5.145 ping statistics —
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 196.097/197.920/199.916/1.780 ms

19/08/2020 06:48:55 UTC

MTR:
Start: Wed Aug 19 06:48:47 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.4 0.0
2.|-- 37.244.23.3 0.0% 10 0.7 2.2 0.4 16.4 4.9
3.|-- 24.105.62.152 0.0% 10 1.0 0.9 0.7 1.1 0.0
4.|-- 137.221.66.10 0.0% 10 1.9 3.9 1.8 16.0 4.4
5.|-- 137.221.69.52 0.0% 10 1805. 1519. 910.1 2005. 367.7
6.|-- 137.221.65.4 0.0% 10 46.2 58.5 46.2 103.3 22.9
7.|-- 137.221.65.37 0.0% 10 48.6 54.6 48.3 103.1 17.1
8.|-- 137.221.89.34 0.0% 10 46.5 48.8 46.3 60.1 4.9
9.|-- 206.72.211.239.any2ix.coresite.com 0.0% 10 52.8 50.1 46.7 53.1 2.8
10.|-- 121-200-5-145.79c805.syd.nbn.aussiebb.net 0.0% 10 195.9 196.5 194.0 200.2 2.6

19/08/2020 06:48:47 UTC

MTR:
Start: Wed Aug 19 06:48:55 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.3 0.2 0.4 0.0
2.|-- 37.244.23.3 0.0% 10 0.6 1.3 0.4 3.6 0.9
3.|-- 24.105.62.152 0.0% 10 0.8 0.9 0.7 1.2 0.0
4.|-- 137.221.66.10 0.0% 10 1.9 1.9 1.8 2.1 0.0
5.|-- 137.221.69.52 0.0% 10 1422. 1764. 1422. 2047. 219.1
6.|-- 137.221.65.4 0.0% 10 225.0 79.6 46.0 225.0 54.0
7.|-- 137.221.65.37 0.0% 10 48.5 49.7 48.4 60.2 3.6
8.|-- 137.221.89.34 0.0% 10 46.4 49.3 46.4 69.0 7.2
9.|-- 206.72.211.239.any2ix.coresite.com 0.0% 10 46.7 49.6 46.7 53.0 2.8
10.|-- 121-200-5-145.79c805.syd.nbn.aussiebb.net 0.0% 10 194.0 197.5 194.0 203.9 3.1

19/08/2020 06:48:55 UTC

I’m with ABB too, they had some maintenance yesterday, but only expected outage or issues for max 20 mins. Still doesn’t make sense having 9ms home and 500ms world, so annoying. Hope they can sort this out ASAP.

Just thought I’d add, did a bg to test if it got better, ping spiked to over a 1000 and I got booted from the server, so its not just lag.

Yeah from what I understand it’s def a routing issue from Blizzard side. I tried logging into BETA and got instantly DC’d too. 2nd attempt I was able to get in but even BETA was noticeably laggier than usual. Hopefully a blizz tech sees this and can investigate!!

Yea @menc we have a hop in common that spikes the same ping. Aussie said it isn’t on their end. I’m not sure how accurate the IP geo-location stuff is but the trouble IP comes back as being in amsterdam

This only started today after the reset, wouldn’t surprise me if they stuffed something up with the realm connections lol

3rd edit.

Traceroute from my cousin on Telstra we play on the same server.

1 Blizzard Blizzard 1.306 ms 1.264 ms 1.261 ms
2 24.105.18.2 (24.105.18.2) 3.706 ms 3.706 ms 3.720 ms
3 137.221.105.10 (137.221.105.10) 3.699 ms 3.699 ms 3.699 ms
4 137.221.66.16 (137.221.66.16) 3.626 ms 3.641 ms 3.643 ms
5 137.221.83.80 (137.221.83.80) 518.399 ms 518.418 ms 518.419 ms
6 * * *
7 137.221.68.32 (137.221.68.32) 6.051 ms 6.043 ms 6.040 ms
8 4-1-3.ear3.LosAngeles1.Level3. net (4.71.135.105) 5.537 ms 6.010 ms 5.995 ms
9 ae-1-3114.edge5.London1.Level3. net (4.69.148.218) 131.180 ms 131.195 ms 131.195 ms
10 4.68.111.206 (4.68.111.206) 131.844 ms 131.822 ms 132.119 ms
11 i-91.ulco-core02.telstraglobal. net (202.40.148.33) 131.524 ms 131.560 ms 131.566 ms
12 i-10104.unse-core01.telstraglobal. net (202.84.141.145) 134.058 ms 132.017 ms 132.012 ms
13 i-10601.1wlt-core02.telstraglobal. net (202.40.148.106) 136.095 ms 137.080 ms 137.073 ms
14 i-10406.sydo-core04.telstraglobal. net (202.84.141.226) 273.864 ms 273.808 ms 273.793 ms
15 i-10304.sydo-core03.telstraglobal. net (202.84.222.129) 274.004 ms 274.114 ms 273.560 ms

Any update? I put a ticket in. Can’t play the game off Oceanic servers :frowning:

Same as me @koalakins. Was fine yesterday and everyday before that. Seems to have started today after server restarts last night. Hopefully someone investigates and we aren’t stuck waiting for next week’s resets in hope that it gets fixed :frowning:

Hey y’all,

Please provide a WinMTR test so we can get this investigated:

  1. Download WinMTR
  2. Unzip the file to your desktop
  3. Run the WinMTR as Admin
  4. Type 137.221.105.2 in “host”.
  5. Click “Start” and open the game. Let the MTR test run for at least 10 minutes to capture this issue occurring.
  6. Click “Copy text to clipboard”
  7. Type two sets of four squiggly lines and then paste the contents of the WinMTR test between: ~~~~ Paste WinMTR Test Results Here ~~~~

Note: If it’s not letting you post, break links by adding a space before .com/.net, so you can post them. You can also upload the MTR contents through Pastebin and post the link (ex: Pastebin (dot) com/123456).

Let it run for 10 minutes, still floating around 200-500ms.

|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                              DSL-AC3100 -    0 | 1504 | 1504 |    0 |    0 |    5 |    3 |
|loop18015080.bng1.nextdc-s1.syd.aussiebb.net -    0 | 1504 | 1504 |   11 |   13 |  197 |   12 |
|                           137.221.105.2 -    0 | 1504 | 1504 |  153 |  154 |  194 |  154 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider~~~~

137.221.83.XX is located in Vegas…thats where a majority of peoples issues are at currently

This is from your looking glass tool to Shadow Council.

traceroute to 180.150.8.11 (180.150.8.11), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  4.878 ms  4.868 ms  4.870 ms
 2  24.105.18.130 (24.105.18.130)  15.565 ms  15.590 ms  15.593 ms
 3  137.221.105.14 (137.221.105.14)  15.538 ms  15.555 ms  15.560 ms
 4  137.221.66.18 (137.221.66.18)  17.746 ms  17.764 ms  17.772 ms
 5  137.221.83.82 (137.221.83.82)  1473.722 ms  1473.735 ms  1473.742 ms
 6  * * *
 7  137.221.65.31 (137.221.65.31)  7.269 ms  7.247 ms  22.291 ms
 8  137.221.89.32 (137.221.89.32)  11.057 ms  11.057 ms  11.054 ms
 9  206.72.211.239.any2ix.coresite.com (206.72.211.239)  6.216 ms  6.254 ms  6.251 ms
10  180-150-8-11.b49608.syd.static.aussiebb.net (180.150.8.11)  154.220 ms  154.151 ms  154.451 ms


20/08/2020 00:08:31 UTC
--------------------

TRACEROUTE:
traceroute to 180.150.8.11 (180.150.8.11), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  3.756 ms  3.747 ms  3.748 ms
 2  24.105.18.130 (24.105.18.130)  3.751 ms  3.765 ms  3.786 ms
 3  137.221.105.14 (137.221.105.14)  3.764 ms  3.767 ms  3.779 ms
 4  137.221.66.18 (137.221.66.18)  5.840 ms  5.857 ms  5.860 ms
 5  137.221.83.82 (137.221.83.82)  1461.815 ms  1461.822 ms  1777.995 ms
 6  * * *
 7  137.221.65.31 (137.221.65.31)  6.718 ms  22.183 ms  22.155 ms
 8  137.221.89.32 (137.221.89.32)  10.924 ms  10.924 ms  7.384 ms
 9  206.72.211.239.any2ix.coresite.com (206.72.211.239)  6.108 ms *  5.908 ms
10  180-150-8-11.b49608.syd.static.aussiebb.net (180.150.8.11)  154.228 ms  154.186 ms  152.968 ms


20/08/2020 00:08:31 UTC
--------------------

TRACEROUTE:
traceroute to 180.150.8.11 (180.150.8.11), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  10.082 ms  10.053 ms  10.054 ms
 2  24.105.18.130 (24.105.18.130)  10.057 ms  10.062 ms  10.067 ms
 3  137.221.105.14 (137.221.105.14)  10.073 ms  10.077 ms  10.082 ms
 4  137.221.66.18 (137.221.66.18)  23.238 ms  23.241 ms  23.249 ms
 5  137.221.83.82 (137.221.83.82)  1257.802 ms  1257.827 ms  1257.835 ms
 6  * * *
 7  137.221.65.31 (137.221.65.31)  9.216 ms  23.183 ms  23.197 ms
 8  137.221.89.32 (137.221.89.32)  12.255 ms  7.810 ms  7.792 ms
 9  206.72.211.239.any2ix.coresite.com (206.72.211.239)  6.505 ms  5.914 ms  6.071 ms
10  180-150-8-11.b49608.syd.static.aussiebb.net (180.150.8.11)  153.789 ms  154.352 ms  153.029 ms


20/08/2020 00:08:31 UTC
--------------------

TRACEROUTE:
traceroute to 180.150.8.11 (180.150.8.11), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.231 ms  0.230 ms  0.302 ms
 2  37.244.23.131 (37.244.23.131)  0.457 ms  0.530 ms  0.602 ms
 3  24.105.62.148 (24.105.62.148)  0.771 ms  0.792 ms  0.855 ms
 4  137.221.66.12 (137.221.66.12)  1.941 ms  1.953 ms  1.952 ms
 5  * * *
 6  137.221.65.4 (137.221.65.4)  53.988 ms  49.583 ms  49.540 ms
 7  137.221.65.37 (137.221.65.37)  48.440 ms  48.617 ms  48.603 ms
 8  137.221.89.34 (137.221.89.34)  46.508 ms  46.448 ms  46.435 ms
 9  206.72.211.239.any2ix.coresite.com (206.72.211.239)  48.633 ms  49.570 ms  49.560 ms
10  180-150-8-11.b49608.syd.static.aussiebb.net (180.150.8.11)  193.890 ms  192.890 ms  193.549 ms


20/08/2020 00:08:33 UTC
--------------------

TRACEROUTE:
traceroute to 180.150.8.11 (180.150.8.11), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.295 ms  0.296 ms  0.301 ms
 2  37.244.23.131 (37.244.23.131)  0.479 ms  0.597 ms  0.707 ms
 3  24.105.62.148 (24.105.62.148)  1.076 ms  1.106 ms  1.114 ms
 4  137.221.66.12 (137.221.66.12)  1.856 ms  1.883 ms  1.889 ms
 5  * * *
 6  137.221.65.4 (137.221.65.4)  61.058 ms  58.358 ms  58.314 ms
 7  137.221.65.37 (137.221.65.37)  48.419 ms  48.478 ms  48.461 ms
 8  137.221.89.34 (137.221.89.34)  46.436 ms  46.285 ms  46.793 ms
 9  206.72.211.239.any2ix.coresite.com (206.72.211.239)  48.577 ms  48.567 ms  48.541 ms
10  180-150-8-11.b49608.syd.static.aussiebb.net (180.150.8.11)  193.223 ms  193.333 ms  193.426 ms


20/08/2020 00:08:35 UTC
--------------------

MTR:
Start: Thu Aug 20 00:08:31 2020 Blizzard  1.|-- Blizzard                                0.0%    10    0.3   0.4   0.2   0.6   0.0
  2.|-- 24.105.18.130                                0.0%    10    0.6   0.9   0.5   3.2   0.7
  3.|-- 137.221.105.14                               0.0%    10    0.7   1.8   0.7   9.4   2.6
  4.|-- 137.221.66.18                                0.0%    10    0.6   7.0   0.4  64.5  20.2
  5.|-- 137.221.83.82                                0.0%    10  1285. 939.2 187.9 1583. 408.5
  6.|-- ???                                         100.0    10    0.0   0.0   0.0   0.0   0.0
  7.|-- 137.221.65.31                                0.0%    10    5.8  32.1   5.8 262.7  81.0
  8.|-- 137.221.89.32                                0.0%    10    6.2   7.9   6.0  22.4   5.1
  9.|-- 206.72.211.239.any2ix.coresite.com           0.0%    10    5.9   6.1   5.9   6.3   0.0
 10.|-- 180-150-8-11.b49608.syd.static.aussiebb.net  0.0%    10  153.8 153.4 152.9 153.8   0.0


20/08/2020 00:08:31 UTC
--------------------

MTR:
Start: Thu Aug 20 00:08:31 2020 Blizzard  1.|-- Blizzard                                0.0%    10    0.3   0.4   0.2   0.7   0.0
  2.|-- 24.105.18.130                                0.0%    10   10.7   1.7   0.6  10.7   3.1
  3.|-- 137.221.105.14                               0.0%    10    0.7   0.9   0.7   1.2   0.0
  4.|-- 137.221.66.18                                0.0%    10    0.4   4.2   0.4  31.9   9.8
  5.|-- 137.221.83.82                                0.0%    10  1167. 1072. 574.4 1675. 352.0
  6.|-- ???                                         100.0    10    0.0   0.0   0.0   0.0   0.0
  7.|-- 137.221.65.31                                0.0%    10    6.0  16.0   6.0  85.7  25.2
  8.|-- 137.221.89.32                                0.0%    10    6.1   9.1   6.0  35.6   9.3
  9.|-- 206.72.211.239.any2ix.coresite.com           0.0%    10    6.0   6.1   5.9   6.9   0.0
 10.|-- 180-150-8-11.b49608.syd.static.aussiebb.net  0.0%    10  153.3 153.6 153.2 155.3   0.5


20/08/2020 00:08:31 UTC
--------------------

MTR:
Start: Thu Aug 20 00:08:31 2020 Blizzard  1.|-- Blizzard                                0.0%    10    0.3   0.3   0.2   0.4   0.0
  2.|-- 24.105.18.130                                0.0%    10   13.1   3.2   0.5  13.1   4.6
  3.|-- 137.221.105.14                               0.0%    10    0.6   1.8   0.6  10.7   3.1
  4.|-- 137.221.66.18                                0.0%    10    0.6   8.9   0.3  83.3  26.1
  5.|-- 137.221.83.82                                0.0%    10  884.4 1056. 504.9 1675. 389.8
  6.|-- ???                                         100.0    10    0.0   0.0   0.0   0.0   0.0
  7.|-- 137.221.65.31                                0.0%    10    6.2  36.4   5.8 232.2  72.2
  8.|-- 137.221.89.32                                0.0%    10    6.3   8.6   5.9  30.4   7.6
  9.|-- 206.72.211.239.any2ix.coresite.com           0.0%    10    6.2   6.2   6.0   7.4   0.3
 10.|-- 180-150-8-11.b49608.syd.static.aussiebb.net  0.0%    10  153.3 153.3 152.7 153.8   0.0


20/08/2020 00:08:31 UTC
--------------------

TRACEROUTE:
traceroute to 180.150.8.11 (180.150.8.11), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.282 ms  0.276 ms  0.325 ms
 2  37.244.23.3 (37.244.23.3)  0.510 ms  0.590 ms  0.675 ms
 3  24.105.62.148 (24.105.62.148)  0.932 ms  0.947 ms  0.984 ms
 4  137.221.66.8 (137.221.66.8)  27.381 ms  27.395 ms  27.440 ms
 5  * * *
 6  137.221.65.4 (137.221.65.4)  61.277 ms  56.487 ms  56.455 ms
 7  137.221.65.37 (137.221.65.37)  47.949 ms  48.110 ms  48.102 ms
 8  137.221.89.34 (137.221.89.34)  45.971 ms  45.846 ms  45.829 ms
 9  206.72.211.239.any2ix.coresite.com (206.72.211.239)  46.292 ms  46.752 ms  46.740 ms
10  180-150-8-11.b49608.syd.static.aussiebb.net (180.150.8.11)  195.402 ms  194.765 ms  195.344 ms


20/08/2020 00:08:46 UTC
--------------------

MTR:
Start: Thu Aug 20 00:08:33 2020 Blizzard  1.|-- Blizzard                                0.0%    10    0.3   0.4   0.3   0.6   0.0
  2.|-- 37.244.23.131                                0.0%    10    0.5   0.7   0.5   1.0   0.0
  3.|-- 24.105.62.148                                0.0%    10    0.8   1.0   0.8   1.2   0.0
  4.|-- 137.221.66.12                                0.0%    10    2.1   5.5   1.9  37.6  11.2
  5.|-- ???                                         100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.65.4                                 0.0%    10   46.2  58.9  46.2 127.2  27.3
  7.|-- 137.221.65.37                                0.0%    10   48.4  66.1  48.4 161.2  37.7
  8.|-- 137.221.89.34                                0.0%    10   46.7  50.4  46.4  71.9   8.6
  9.|-- 206.72.211.239.any2ix.coresite.com           0.0%    10   48.7  48.8  48.6  49.1   0.0
 10.|-- 180-150-8-11.b49608.syd.static.aussiebb.net  0.0%    10  193.1 193.6 193.1 194.2   0.0


20/08/2020 00:08:33 UTC
--------------------

MTR:
Start: Thu Aug 20 00:08:33 2020 Blizzard  1.|-- Blizzard                                0.0%    10    0.4   0.5   0.3   0.9   0.0
  2.|-- 37.244.23.131                                0.0%    10    0.5   0.7   0.5   0.9   0.0
  3.|-- 24.105.62.148                                0.0%    10    0.7   1.0   0.7   1.2   0.0
  4.|-- 137.221.66.12                                0.0%    10    1.9   2.3   1.9   4.4   0.6
  5.|-- ???                                         100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.65.4                                 0.0%    10   46.7  78.5  46.3 262.4  68.9
  7.|-- 137.221.65.37                                0.0%    10   48.7  51.6  48.5  71.5   7.2
  8.|-- 137.221.89.34                                0.0%    10   48.5  54.2  46.4 107.1  18.9
  9.|-- 206.72.211.239.any2ix.coresite.com           0.0%    10   48.4  48.7  48.4  49.0   0.0
 10.|-- 180-150-8-11.b49608.syd.static.aussiebb.net  0.0%    10  194.0 193.9 193.4 194.3   0.0


20/08/2020 00:08:33 UTC
--------------------

MTR:
Start: Thu Aug 20 00:08:38 2020 Blizzard  1.|-- Blizzard                                 0.0%    10    0.2   0.3   0.2   0.3   0.0
  2.|-- 37.244.23.3                                  0.0%    10    0.5   0.5   0.5   0.9   0.0
  3.|-- 24.105.62.148                                0.0%    10    0.9   0.8   0.7   1.0   0.0
  4.|-- 137.221.66.8                                 0.0%    10    1.2   1.1   1.0   1.2   0.0
  5.|-- ???                                         100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.65.4                                 0.0%    10  217.2  74.0  45.7 217.2  60.5
  7.|-- 137.221.65.37                                0.0%    10   48.0  50.7  48.0  74.1   8.2
  8.|-- 137.221.89.34                                0.0%    10   46.0  50.0  45.9  80.5  10.8
  9.|-- 206.72.211.239.any2ix.coresite.com           0.0%    10   46.4  46.4  46.1  46.6   0.0
 10.|-- 180-150-8-11.b49608.syd.static.aussiebb.net  0.0%    10  195.2 195.8 195.2 197.1   0.3


20/08/2020 00:08:38 UTC
--------------------~~~~

Line 5 ping to 137.221.83.82 is also where the issue spikes for me too. I will post results later when I am able to.

I’ve just been speaking with my ISP Aussie Broadband and they have confirmed that due to an increase in downloads of Microsoft Flight Simulator through the LAX link they only support 10Gbps. They are in the process of upgrading the link to 100Gbps to resolve the issue. There’s a thread on whirlpool forums for anyone that wants to check it out for updates.

Quote from the ABB tech “The USA peering link in LAX has gone back to normal traffic levels for the first time in 48 hours this morning. We’re upgrading it to 100Gbps so when Microsoft release the next patch only served out of the USA it does not impact people.”

Looks like I’m starting to lag again now as a result of increased traffic but hopefully they upgrade the link soon.

Are we sure that’s what is going on here though? I saw those posts too but from my understanding its outside of their network

I’m not 100% sure to be honest. It seemed to work fine for me this morning but then by lunch time the lag kicked in again. I still think its worth Blizzard investigating from their end.

Here is another response from ABB on the issue and what they are doing

Blizzard are bringing up a couple of 100G PNI’s with us in Sydney shortly, I’ve just finished our side of the configuration today and some physical cabling to get patched in hopefully early next week, and then Blizzard to do their side and we’ll have a heap more capacity directly into Blizzard now for the next round of gaming updates :slight_smile:

I am unsure if they’re going to send us additional routes, but it’s very likely we’ll see things like World of Warcraft oceanic realms/instances and other Blizz games route over these new links also.

I’d be keen on some feedback once they’re live.

I guess if this is the issue, then waiting another week or so really sucks :frowning: