2Degrees customer here, can confirm my ping has gone up from 40ms to 200ms, seems like it’s not only affecting Vodafone peeps
Where I live, Vodafone is just a reseller for Chorus, they don’t have any control over the network at any level beyond the home modem/device, they just forward all their connection issues to Chorus as ‘faults’, if you want anything fixed you should be talking directly to Chorus.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
---|---|---|---|---|---|---|
ultrahub.hub - 0 | 80 | 80 | 0 | 0 | 1 | 0 |
254.203.252.27.dyn.cust.vf.net.nz - 0 | 80 | 80 | 9 | 16 | 70 | 12 |
10.200.12.21 - 0 | 80 | 80 | 9 | 12 | 22 | 11 |
38.88.197.206 - 0 | 80 | 80 | 142 | 146 | 155 | 146 |
te0-1-0-1.ccr41.lax04.atlas.cogentco. com - 0 | 80 | 80 | 142 | 149 | 162 | 148 |
be3360.ccr42.lax01.atlas.cogentco. com - 0 | 80 | 80 | 143 | 148 | 162 | 146 |
be3359.ccr41.lax05.atlas.cogentco. com - 0 | 80 | 80 | 142 | 148 | 164 | 146 |
reach.lax05.atlas.cogentco. com - 0 | 80 | 80 | 143 | 147 | 155 | 145 |
i-94.tlot-core02.telstraglobal. net - 0 | 80 | 80 | 144 | 148 | 158 | 146 |
i-25.sydp-core04.telstraglobal. net - 0 | 80 | 80 | 166 | 171 | 182 | 174 |
i-91.sydp10.telstraglobal. net - 0 | 80 | 80 | 166 | 173 | 228 | 170 |
unknown.telstraglobal. net - 0 | 80 | 80 | 166 | 173 | 230 | 170 |
et-0-0-49-br02-eqsy4.as57976. net - 0 | 80 | 80 | 166 | 176 | 285 | 172 |
et-0-0-1-pe01-eqsy4.as57976. net - 0 | 80 | 80 | 165 | 171 | 215 | 165 |
37.244.40.1 - 0 | 80 | 80 | 166 | 170 | 180 | 170 |
________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Hi Blizz,
Vodafone NZ customer… Something changed today I was 200ms now 170ms so thats something. Here is the new MTR to 37.244.40.1
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
---|---|---|---|---|---|---|
ultrahub.hub - 0 | 9 | 9 | 0 | 0 | 1 | 0 |
121-75-127-254.dyn.vf.net.nz - 0 | 9 | 9 | 22 | 34 | 49 | 26 |
10.200.12.21 - 0 | 9 | 9 | 11 | 15 | 17 | 17 |
38.88.197.206 - 0 | 9 | 9 | 144 | 147 | 152 | 145 |
te0-1-0-1.ccr41.lax04.atlas.cogentco.com- 0 | 9 | 9 | 154 | 174 | 190 | 154 |
be3360.ccr42.lax01.atlas.cogentco.com- 0 | 9 | 9 | 153 | 175 | 190 | 153 |
be3359.ccr41.lax05.atlas.cogentco.com- 0 | 9 | 9 | 157 | 176 | 193 | 157 |
reach.lax05.atlas.cogentco.com- 0 | 9 | 9 | 146 | 148 | 152 | 149 |
i-94.tlot-core02.telstraglobal.net- 0 | 9 | 9 | 146 | 150 | 153 | 153 |
i-25.sydp-core04.telstraglobal.net- 0 | 9 | 9 | 169 | 173 | 176 | 174 |
i-91.sydp10.telstraglobal.net- 0 | 9 | 9 | 169 | 171 | 175 | 171 |
unknown.telstraglobal.net- 0 | 9 | 9 | 169 | 178 | 231 | 169 |
et-0-0-49-br01-eqsy4.as57976.net- 0 | 9 | 9 | 171 | 182 | 234 | 171 |
et-0-0-0-pe01-eqsy4.as57976.net- 0 | 9 | 9 | 166 | 173 | 208 | 166 |
37.244.40.1 - 0 | 9 | 9 | 169 | 171 | 175 | 171 |
________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
WinMTR statistics
Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
ultrahub.hub | 0 | 242 | 242 | 0 | 0 | 2 | 0 |
254.51.252.27.dyn.cust.vf.net.nz | 0 | 242 | 242 | 3 | 9 | 76 | 6 |
No response from host | 100 | 48 | 0 | 0 | 0 | 0 | 0 |
10.200.12.157 | 0 | 242 | 242 | 128 | 130 | 167 | 128 |
38.88.197.206 | 0 | 242 | 242 | 127 | 129 | 204 | 129 |
te0-1-0-1.ccr41.lax04.atlas.cogentco.com | 1 | 234 | 232 | 127 | 156 | 183 | 156 |
be3271.ccr41.lax01.atlas.cogentco.com | 2 | 223 | 219 | 128 | 158 | 182 | 151 |
be3243.ccr41.lax05.atlas.cogentco.com | 1 | 238 | 237 | 128 | 157 | 183 | 165 |
reach.lax05.atlas.cogentco.com | 0 | 242 | 242 | 128 | 130 | 133 | 129 |
i-94.tlot-core02.telstraglobal.net | 0 | 242 | 242 | 128 | 131 | 135 | 130 |
i-25.sydp-core04.telstraglobal.net | 1 | 238 | 237 | 152 | 154 | 157 | 154 |
i-91.sydp10.telstraglobal.net | 0 | 242 | 242 | 151 | 153 | 221 | 154 |
unknown.telstraglobal.net | 0 | 242 | 242 | 151 | 156 | 252 | 154 |
et-0-0-49-br01-eqsy4.as57976.net | 0 | 242 | 242 | 151 | 156 | 253 | 153 |
et-0-0-0-pe01-eqsy4.as57976.net | 0 | 242 | 242 | 150 | 154 | 214 | 154 |
37.244.40.1 | 0 | 242 | 242 | 151 | 153 | 155 | 152 |
I contacted them yesterday about the issue… I was told to do a trace route to vodafone.co.nz and if that worked then there wasn’t a problem. (Shows their lack of understanding right there)
I tried contacting them again tonight but missed the senior techs by about half an hour… The guy I was talking to couldn’t understand that I WASN’T having a problem with my router and the issue was with the way the traffic was being routed. He had to put me on hold and talk to a manager.
When he got back he told me to call again in the morning, ask to talk to a senior tech and tell them I was having DNS issues… (once again, showing a lack of understanding)
This lack of understanding means they are unable to pass on the problem to the right people.
I’m going to try again tomorrow, just to try and talk to someone who understands whats going on and see if they are actually aware of the issue and if its being worked on.
Its been about a week and most of the other ISPs have this issue resolved. Either Vodafone don’t understand it, are ignoring it, or the information hasn’t gotten to the right people.
Calling support to make them aware isn’t going to help at all though. The best bet would be Twitter or Facebook.
Still having the lag issue and the DCing has come back today. Ridiculous it’s still going on.
This is exactly right, the vodafone support people are simply too ignorant and arrogant to even feign an attempt to listen or understand what we are asking of them or telling them.
Even on their own forums, they are giving sass and unhelpful tone.
I’ve made a formal complaint about them once this week, and I will continue to do so until they pull their heads out.
Also Have this problem.
Spirit internet am constantly at 200ms instead of the 12ms i was getting… GM told me to post in here???
Can’t get through to Vodafone NZ beyond their basic tech support. My calls through have been pretty much what Snaxxy and Astridomo experienced. I’ve just resorted to using a VPN till they fix their routing, which is a band-aid fix at best but honestly I’d rather be able to play WoW than spend half my day trying to get through to them.
Tell me about it - tried dealing with Vodafone today - absolutely useless.
The service was that bad I decided, since we’re out of contract, to move our mobile and broadband accounts to another company.
Interested in the vpn option until the switch - how do I set up a static IP?
I can confirm that my ping with WOW BFA is back to normal now at 27ms at 1800 4/10/19 thank you for helping us!!!
My ping has returned to normal too.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
---|---|---|---|---|---|---|
router.asus(dot)com - 0 | 104 | 104 | 0 | 0 | 1 | 0 |
10.64.89.129 - 0 | 104 | 104 | 2 | 3 | 7 | 3 |
te0-0-1-16.ro-01.eqs2.nsw.spirit.net.au - 0 | 104 | 104 | 13 | 15 | 30 | 23 |
te0-2-1-10.ccr51.syd01.atlas.cogentco(dot)com - 0 | 104 | 104 | 13 | 17 | 49 | 27 |
be3703.ccr21.pdx01.atlas.cogentco(dot)com - 1 | 100 | 99 | 147 | 151 | 166 | 158 |
be3694.ccr22.sfo01.atlas.cogentco(dot)com - 0 | 104 | 104 | 162 | 167 | 206 | 181 |
be2016.ccr31.sjc04.atlas.cogentco(dot)com - 1 | 100 | 99 | 162 | 167 | 180 | 179 |
134.159.63.84 - 0 | 104 | 104 | 163 | 169 | 220 | 185 |
i-92.paix-core02.telstraglobal(dot)net - 1 | 100 | 99 | 164 | 169 | 182 | 181 |
i-20107.sydp-core03.telstraglobal(dot)net - 3 | 96 | 94 | 356 | 360 | 375 | 360 |
202.84.222.82 - 0 | 104 | 104 | 343 | 350 | 405 | 358 |
unknown.telstraglobal(dot)net - 0 | 104 | 104 | 201 | 207 | 278 | 211 |
et-0-0-49-br02-eqsy4.as57976(dot)net - 0 | 104 | 104 | 201 | 208 | 291 | 207 |
et-0-0-0-pe02-eqsy4.as57976(dot)net - 0 | 104 | 104 | 200 | 206 | 258 | 212 |
103.4.115.248 - 0 | 104 | 104 | 200 | 204 | 228 | 208 |
________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Still at 200+MS when it used to be 12 …
Thanks Kaldraydis, seems to be all back to normal.
WinMTR StatisticsWinMTR statistics
Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
ultrahub.hub | 0 | 28 | 28 | 0 | 0 | 1 | 0 |
254.51.252.27.dyn.cust.vf.net.nz | 0 | 28 | 28 | 3 | 66 | 268 | 23 |
unknown.telstraglobal.net | 0 | 28 | 28 | 3 | 5 | 23 | 5 |
unknown.telstraglobal.net | 0 | 28 | 28 | 5 | 9 | 36 | 7 |
i-0-1-0-1.hptw-core02.telstraglobal.net | 0 | 28 | 28 | 5 | 7 | 10 | 8 |
i-10118.sydp-core03.telstraglobal.net | 0 | 28 | 28 | 27 | 29 | 32 | 32 |
i-90.sydp10.telstraglobal.net | 0 | 28 | 28 | 27 | 29 | 31 | 28 |
unknown.telstraglobal.net | 0 | 28 | 28 | 27 | 33 | 91 | 31 |
et-0-0-49-br01-eqsy4.as57976.net | 0 | 28 | 28 | 27 | 31 | 53 | 30 |
et-0-0-0-pe01-eqsy4.as57976.net | 0 | 28 | 28 | 27 | 32 | 89 | 30 |
37.244.40.1 | 0 | 28 | 28 | 27 | 29 | 32 | 31 |
Yes, fixed. Back to 41ms.
I’m happy it’s finally done but seriously should not have taken this long. I haven’t been able to play for over a week.
Back to 31ms, praise be!
Back at 48ms thank you
Hi Blizz,
Has been a remarkable improvement in the last couple days!
Thank you!