High latency in realm Dalaran 5/2021

Okay, so I’ve been getting extremely high latency in long bursts while playing on the realm Dalaran. It’s been like this for about a week, and I’ve tried several different methods to fix or diagnose the issue. I am, however, dumb and can’t read the tracert or pathping txts or the looking glass tests. If anyone could help out, that would be great. Yes, I’ve flushed the DNS twice and still had world latency up in the 2,000s at some points.

My tracert:

Tracing route to 24.105.62.129 over a maximum of 30 hops

  1     3 ms     5 ms    32 ms  dsldevice.attlocal.net [192.168.1.254] 
  2    20 ms    22 ms    20 ms  99-113-148-1.lightspeed.jcsnms.sbcglobal.net [99.113.148.1] 
  3    19 ms    21 ms    21 ms  99.24.64.36 
  4    31 ms    36 ms    36 ms  12.123.22.238 
  5    27 ms    30 ms    40 ms  gar18.attga.ip.att.net [12.122.96.89] 
  6    72 ms    28 ms    29 ms  12.247.68.74 
  7    48 ms    49 ms    51 ms  ae1-br01-eqat2.as57976.net [137.221.75.33] 
  8     *        *        *     Request timed out.
  9    55 ms   119 ms   109 ms  et-0-0-1-pe02-eqch2.as57976.net [137.221.69.53] 
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

My pathping:

Tracing route to 24.105.62.129 over a maximum of 30 hops

  0  LAPTOP-HD4EG9BH.attlocal.net [192.168.1.114] 
  1  dsldevice.attlocal.net [192.168.1.254] 
  2  99-113-148-1.lightspeed.jcsnms.sbcglobal.net [99.113.148.1] 
  3  99.24.64.36 
  4  12.123.22.238 
  5  gar18.attga.ip.att.net [12.122.96.89] 
  6  12.247.68.74 
  7  ae1-br01-eqat2.as57976.net [137.221.75.33] 
  8     *        *        *     
Computing statistics for 175 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           LAPTOP-HD4EG9BH.attlocal.net [192.168.1.114] 
                                1/ 100 =  1%   |
  1  630ms     1/ 100 =  1%     0/ 100 =  0%  dsldevice.attlocal.net [192.168.1.254] 
                                0/ 100 =  0%   |
  2  600ms     7/ 100 =  7%     6/ 100 =  6%  99-113-148-1.lightspeed.jcsnms.sbcglobal.net [99.113.148.1] 
                                0/ 100 =  0%   |
  3   93ms     4/ 100 =  4%     3/ 100 =  3%  99.24.64.36 
                                0/ 100 =  0%   |
  4  ---     100/ 100 =100%    99/ 100 = 99%  12.123.22.238 
                                0/ 100 =  0%   |
  5  ---     100/ 100 =100%    99/ 100 = 99%  gar18.attga.ip.att.net [12.122.96.89] 
                                0/ 100 =  0%   |
  6  112ms     1/ 100 =  1%     0/ 100 =  0%  12.247.68.74 
                                3/ 100 =  3%   |
  7  147ms     4/ 100 =  4%     0/ 100 =  0%  ae1-br01-eqat2.as57976.net [137.221.75.33] 

Trace complete.

Aaaand my looking glass:

TRACEROUTE:
traceroute to 99.113.148.183 (99.113.148.183), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  1.513 ms  1.480 ms  1.477 ms
 2  24.105.18.130 (24.105.18.130)  2.416 ms  2.418 ms  2.419 ms
 3  137.221.105.10 (137.221.105.10)  2.418 ms  2.418 ms  2.418 ms
 4  137.221.66.20 (137.221.66.20)  2.338 ms  2.359 ms  2.364 ms
 5  137.221.83.84 (137.221.83.84)  172.714 ms  172.740 ms  172.744 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  6.492 ms  6.570 ms  6.825 ms
 8  12.245.64.9 (12.245.64.9)  6.363 ms  6.109 ms  6.097 ms
 9  * * *
10  * * *
11  12.123.240.61 (12.123.240.61)  37.372 ms  37.391 ms  37.324 ms
12  99.24.64.39 (99.24.64.39)  48.182 ms  48.246 ms  48.239 ms
13  * * *
14  * * *
15  * * *


09/05/2021 16:25:34 UTC
--------------------

TRACEROUTE:
traceroute to 99.113.148.183 (99.113.148.183), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.630 ms  0.619 ms  0.618 ms
 2  24.105.18.130 (24.105.18.130)  1.320 ms  1.336 ms  1.338 ms
 3  137.221.105.10 (137.221.105.10)  1.477 ms  1.503 ms  1.509 ms
 4  137.221.66.20 (137.221.66.20)  3.744 ms  3.765 ms  3.769 ms
 5  137.221.83.84 (137.221.83.84)  304.636 ms  304.678 ms  304.684 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  6.069 ms  5.972 ms  6.064 ms
 8  12.245.64.9 (12.245.64.9)  5.756 ms  6.005 ms  6.105 ms
 9  * * *
10  * * *
11  12.123.240.61 (12.123.240.61)  37.373 ms  37.295 ms  37.255 ms
12  99.24.64.39 (99.24.64.39)  48.091 ms  48.227 ms  48.223 ms
13  * * *
14  * * *
15  * * *


09/05/2021 16:25:34 UTC
--------------------

PING:
PING 99.113.148.183 (99.113.148.183) 56(84) bytes of data.

--- 99.113.148.183 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



09/05/2021 16:25:34 UTC
--------------------

PING:
PING 99.113.148.183 (99.113.148.183) 56(84) bytes of data.

--- 99.113.148.183 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



09/05/2021 16:25:34 UTC
--------------------

TRACEROUTE:
traceroute to 99.113.148.183 (99.113.148.183), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  1.639 ms  1.631 ms  1.632 ms
 2  24.105.18.130 (24.105.18.130)  5.425 ms  5.461 ms  5.464 ms
 3  137.221.105.10 (137.221.105.10)  5.417 ms  5.420 ms  5.430 ms
 4  137.221.66.20 (137.221.66.20)  5.304 ms  5.338 ms  5.343 ms
 5  137.221.83.84 (137.221.83.84)  807.778 ms  807.797 ms  807.816 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  27.957 ms  27.989 ms  27.990 ms
 8  12.245.64.9 (12.245.64.9)  5.874 ms  5.918 ms  5.917 ms
 9  * * *
10  * * *
11  12.123.240.61 (12.123.240.61)  37.357 ms  37.341 ms  37.330 ms
12  99.24.64.39 (99.24.64.39)  48.165 ms  48.180 ms  48.109 ms
13  * * *
14  * * *
15  * * *


09/05/2021 16:25:39 UTC
--------------------

PING:
PING 99.113.148.183 (99.113.148.183) 56(84) bytes of data.

--- 99.113.148.183 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3007ms



09/05/2021 16:25:39 UTC
--------------------

TRACEROUTE:
traceroute to 99.113.148.183 (99.113.148.183), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.403 ms  0.385 ms  0.383 ms
 2  37.244.23.3 (37.244.23.3)  0.583 ms  0.648 ms  0.696 ms
 3  24.105.62.152 (24.105.62.152)  1.013 ms  1.036 ms  1.037 ms
 4  137.221.66.14 (137.221.66.14)  12.109 ms  12.127 ms  12.127 ms
 5  * * *
 6  137.221.69.34 (137.221.69.34)  31.782 ms  25.557 ms  25.662 ms
 7  12.246.90.153 (12.246.90.153)  2.087 ms  1.971 ms  1.938 ms
 8  * * *
 9  * * *
10  * * *
11  * * *
12  12.123.22.237 (12.123.22.237)  28.918 ms  28.829 ms  28.884 ms
13  99.24.64.37 (99.24.64.37)  29.440 ms  29.347 ms  29.328 ms
14  * * *
15  * * *


09/05/2021 16:25:43 UTC
--------------------

PING:
PING 99.113.148.183 (99.113.148.183) 56(84) bytes of data.

--- 99.113.148.183 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3002ms



09/05/2021 16:25:45 UTC
--------------------

MTR:
Start: Sun May  9 16:25:34 2021 Blizzard  1.|-- Blizzard    0.0%    10    0.2   1.1   0.2   8.4   2.4
  2.|-- 24.105.18.130    0.0%    10    0.8   0.8   0.5   1.8   0.3
  3.|-- 137.221.105.10   0.0%    10    0.9   0.9   0.8   1.0   0.0
  4.|-- 137.221.66.20    0.0%    10    0.6   0.6   0.4   0.7   0.0
  5.|-- 137.221.83.84    0.0%    10  342.6 610.8   8.8 1400. 516.4
  6.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
  7.|-- 137.221.68.32    0.0%    10   19.7  11.8   5.9  31.6   9.4
  8.|-- 12.245.64.9      0.0%    10    5.8   5.8   5.7   5.9   0.0
  9.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
 10.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
 11.|-- 12.123.240.61    0.0%    10   37.5  37.5  37.4  37.7   0.0
 12.|-- 99.24.64.39      0.0%    10   48.3  48.3  48.2  48.4   0.0
 13.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0


09/05/2021 16:25:34 UTC
--------------------

MTR:
Start: Sun May  9 16:25:34 2021 Blizzard  1.|-- Blizzard    0.0%    10    0.4   0.3   0.3   0.4   0.0
  2.|-- 24.105.18.130    0.0%    10    0.5   1.9   0.5  13.5   4.0
  3.|-- 137.221.105.10   0.0%    10    0.9   0.9   0.8   1.4   0.0
  4.|-- 137.221.66.20    0.0%    10    0.5   0.5   0.4   0.8   0.0
  5.|-- 137.221.83.84    0.0%    10  297.8 662.7 127.1 1275. 430.8
  6.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
  7.|-- 137.221.68.32    0.0%    10    6.0  10.5   5.9  41.3  11.2
  8.|-- 12.245.64.9      0.0%    10    5.8   5.8   5.7   5.9   0.0
  9.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
 10.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
 11.|-- 12.123.240.61    0.0%    10   37.5  37.5  37.3  37.6   0.0
 12.|-- 99.24.64.39      0.0%    10   48.3  48.3  48.2  48.5   0.0
 13.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0


09/05/2021 16:25:34 UTC
--------------------

TRACEROUTE:
traceroute to 99.113.148.183 (99.113.148.183), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.334 ms  0.321 ms  0.321 ms
 2  37.244.23.3 (37.244.23.3)  1.600 ms  1.623 ms  1.624 ms
 3  24.105.62.152 (24.105.62.152)  1.624 ms  1.623 ms  1.621 ms
 4  137.221.66.14 (137.221.66.14)  1.623 ms  1.624 ms  1.624 ms
 5  * * *
 6  137.221.69.34 (137.221.69.34)  1.573 ms  1.674 ms  1.647 ms
 7  12.246.90.153 (12.246.90.153)  1.785 ms  2.794 ms  2.777 ms
 8  * * *
 9  * * *
10  * * *
11  * * *
12  12.123.22.237 (12.123.22.237)  28.808 ms  28.892 ms  28.951 ms
13  99.24.64.37 (99.24.64.37)  29.410 ms  29.293 ms  29.332 ms
14  * * *
15  * * *


09/05/2021 16:25:50 UTC
--------------------

MTR:
Start: Sun May  9 16:25:39 2021 Blizzard  1.|-- Blizzard    0.0%    10    0.3   0.3   0.3   0.4   0.0
  2.|-- 24.105.18.130    0.0%    10    0.5   0.7   0.5   1.5   0.0
  3.|-- 137.221.105.10   0.0%    10    0.8   0.8   0.7   0.9   0.0
  4.|-- 137.221.66.20    0.0%    10    0.4   3.7   0.4  32.2  10.0
  5.|-- 137.221.83.84    0.0%    10  673.6 690.5 317.6 1357. 431.3
  6.|-- 137.221.65.68   90.0%    10  14376 14376 14376 14376   0.0
  7.|-- 137.221.68.32    0.0%    10    6.0  10.5   5.8  46.7  12.7
  8.|-- 12.245.64.9      0.0%    10    5.9   5.8   5.8   5.9   0.0
  9.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
 10.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
 11.|-- 12.123.240.61    0.0%    10   37.4  37.4  37.3  37.4   0.0
 12.|-- 99.24.64.39      0.0%    10   48.2  48.2  48.2  48.3   0.0
 13.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0


09/05/2021 16:25:39 UTC
--------------------

PING:
PING 99.113.148.183 (99.113.148.183) 56(84) bytes of data.

--- 99.113.148.183 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



09/05/2021 16:25:50 UTC
--------------------

MTR:
Start: Sun May  9 16:25:39 2021 Blizzard  1.|-- Blizzard     0.0%    10    0.4   0.6   0.3   2.3   0.5
  2.|-- 37.244.23.3      0.0%    10    0.5   0.6   0.5   0.6   0.0
  3.|-- 24.105.62.152    0.0%    10    1.2   1.0   0.8   1.2   0.0
  4.|-- 137.221.66.14    0.0%    10    1.4   1.2   1.1   1.4   0.0
  5.|-- 137.221.69.78   70.0%    10  12125 11202 10537 12125 824.7
  6.|-- 137.221.69.34    0.0%    10    1.8   1.9   1.6   2.6   0.0
  7.|-- 12.246.90.153    0.0%    10    1.9   2.1   1.8   2.8   0.0
  8.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
  9.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
 10.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
 11.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
 12.|-- 12.123.22.237    0.0%    10   30.0  29.1  28.9  30.0   0.0
 13.|-- 99.24.64.37      0.0%    10   29.5  29.5  29.4  29.5   0.0
 14.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0


09/05/2021 16:25:39 UTC
--------------------

TRACEROUTE:
traceroute to 99.113.148.183 (99.113.148.183), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.333 ms  0.296 ms  0.299 ms
 2  37.244.23.3 (37.244.23.3)  0.650 ms  0.741 ms  0.835 ms
 3  24.105.62.152 (24.105.62.152)  0.930 ms  0.944 ms  1.027 ms
 4  137.221.66.14 (137.221.66.14)  1.229 ms  1.250 ms  1.254 ms
 5  * * *
 6  137.221.69.34 (137.221.69.34)  2.073 ms  1.651 ms  1.656 ms
 7  12.246.90.153 (12.246.90.153)  1.820 ms  1.947 ms  1.992 ms
 8  * * *
 9  * * *
10  * * *
11  * * *
12  12.123.22.237 (12.123.22.237)  28.873 ms  28.813 ms  28.813 ms
13  99.24.64.37 (99.24.64.37)  29.293 ms  29.303 ms  29.283 ms
14  * * *
15  * * *


09/05/2021 16:25:54 UTC
--------------------

PING:
PING 99.113.148.183 (99.113.148.183) 56(84) bytes of data.

--- 99.113.148.183 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3011ms



09/05/2021 16:25:55 UTC
--------------------

MTR:
Start: Sun May  9 16:25:48 2021 Blizzard  1.|-- Blizzard     0.0%    10    0.4   0.4   0.3   0.6   0.0
  2.|-- 37.244.23.3      0.0%    10    0.7   0.9   0.5   2.7   0.6
  3.|-- 24.105.62.152    0.0%    10    1.1   1.0   0.9   1.2   0.0
  4.|-- 137.221.66.14    0.0%    10    1.3   1.2   1.1   1.5   0.0
  5.|-- 137.221.69.78   90.0%    10  14486 14486 14486 14486   0.0
  6.|-- 137.221.69.34    0.0%    10    1.8   1.9   1.7   2.9   0.0
  7.|-- 12.246.90.153    0.0%    10    1.9   2.1   1.8   3.4   0.3
  8.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
  9.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
 10.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
 11.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
 12.|-- 12.123.22.237    0.0%    10   29.3  29.0  28.9  29.3   0.0
 13.|-- 99.24.64.37      0.0%    10   29.5  29.5  29.3  29.6   0.0
 14.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0


09/05/2021 16:25:48 UTC
--------------------

MTR:
Start: Sun May  9 16:25:50 2021 Blizzard  1.|-- Blizzard     0.0%    10    0.3   0.3   0.3   0.4   0.0
  2.|-- 37.244.23.3      0.0%    10    0.6   0.6   0.5   0.7   0.0
  3.|-- 24.105.62.152    0.0%    10    1.1   1.0   0.8   1.2   0.0
  4.|-- 137.221.66.14    0.0%    10    1.6   1.3   1.1   1.6   0.0
  5.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.69.34    0.0%    10    1.5   1.7   1.5   1.9   0.0
  7.|-- 12.246.90.153    0.0%    10    1.9   2.0   1.8   2.2   0.0
  8.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
  9.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
 10.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
 11.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0
 12.|-- 12.123.22.237    0.0%    10   29.0  29.1  28.9  29.4   0.0
 13.|-- 99.24.64.37      0.0%    10   29.3  29.4  29.3  29.6   0.0
 14.|-- ???             100.0    10    0.0   0.0   0.0   0.0   0.0


09/05/2021 16:25:50 UTC
--------------------

I have absolutely no flipping clue how to read these. Are these results good, bad, or mixed?

It should be noted that last Sunday, a really bad storm swept through my state and produced about a dozen tornadoes. I was thinking that some of the issue might be related to storm damage or something, but it’s been a week. The issue has only gotten worse.

Hey there,

The Pathping data is most useful here. It’s showing packet loss and high latency spikes between your laptop and the AT&T router:

These results are pretty bad as the latency is spiking up to 630ms just to the router, as well as it reporting around 1% packet loss. The packet loss jumps up to 7% when the connection leaves the router and hits the AT&T network. So it looks like there could be issues with the router itself, or perhaps the router to the internet provider’s network.

If you are using a wifi connection to the router the first thing I’d try would be to switch to a wired connection and then see if that helps. I’d recommend contacting AT&T to have them test the connection to the router to see if there’s any signal stability issues, and worst case they’ll have to send a technician out to physically check everything. Perhaps something got damaged during the storms like you mentioned.

1 Like

i’ve unplugged the router and that seemed to fix the issue for a couple of days, but i’m back to getting ridiculously high latency. might have to convince someone in the house to call att to get it fixed.