fix your game blizz…
I’m also with Bell Canada (East) and having the same lag issue. One moment it’s stable as it’s always been at around 30ms~ and the next it jumps all the way up to 200/300ms~ rendering the game virtually unplayable.
I’ve already contacted Blizzard about this and was assured that they were currently looking into this and investigating the issue.
Hopefully something is done real soon 'cos … I can’t see myself playing much longer when half the time I’m restricted to just roam about due to lag.
Doing a bit more troubleshooting on my end, not sure how much of this is helpful.
When the latency is high, here’s my path to Blizzard:
PS C:\> TRACERT.EXE 24.105.62.129
Tracing route to 24.105.62.129 over a maximum of 30 hops
1 <1 ms <1 ms 2 ms 172.19.20.1
2 2 ms 1 ms 2 ms 10.11.5.121
3 * * * Request timed out.
4 2 ms 2 ms 2 ms 10.178.206.73
5 8 ms 6 ms 6 ms tcore3-toronto12_2-4-0-0.net.bell.ca [64.230.104.162]
6 11 ms 6 ms 6 ms tcore4-toronto01_0-1-0-1.net.bell.ca [64.230.50.236]
7 2 ms 3 ms 2 ms bx2-toronto01_et7-1-0.net.bell.ca [64.230.109.143]
8 16 ms 15 ms 15 ms ae55.bar2.Toronto1.Level3.net [4.28.138.45]
9 * * 17 ms 4.69.216.226
10 21 ms 22 ms 22 ms blizzard-en.ear1.newyork5.level3.net [4.35.72.34]
11 270 ms 258 ms 258 ms ae1-br01-eqny8.as57976.net [137.221.71.33]
12 269 ms 252 ms 248 ms et-0-0-2-br02-eqch2.as57976.net [137.221.65.8]
13 263 ms 255 ms 265 ms be2-pe02-eqch2.as57976.net [137.221.69.73]
14 259 ms 260 ms 267 ms chi-eqch2-ia-bons-04.as57976.net [137.221.66.15]
15 256 ms 263 ms 266 ms 24.105.62.129
Trace complete.
PS C:\>
There’s a noticeable lag spike right where Level3 hands off to Blizzard, but return paths can be fun (note that this is a notoriously unreliable way to measure the return path):
$ ping -R 24.105.62.129
PING 24.105.62.129 (24.105.62.129) 56(124) bytes of data.
64 bytes from 24.105.62.129: icmp_seq=1 ttl=242 time=282 ms
NOP
RR: 142.114.117.29
30.30.30.30
10.178.206.72
64.230.195.181
4.28.138.46
4.69.170.2
4.35.72.33
137.221.66.8
137.221.66.9
Probably better off to look at the Looking Glass stuff, as that gives me better return path:
traceroute to 142.114.117.29 (142.114.117.29), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.276 ms 0.254 ms 0.250 ms
2 37.244.22.130 (37.244.22.130) 1.521 ms 1.546 ms 1.568 ms
3 24.105.30.166 (24.105.30.166) 4.975 ms 4.998 ms 5.375 ms
4 137.221.66.4 (137.221.66.4) 1.534 ms 2.956 ms 2.960 ms
5 137.221.68.68 (137.221.68.68) 1.668 ms 1.673 ms 1.671 ms
6 137.221.68.32 (137.221.68.32) 1.277 ms 1.468 ms 1.065 ms
7 213.248.78.166 (213.248.78.166) 1.371 ms 1.386 ms 1.227 ms
8 dls-b21-link.telia.net (62.115.123.136) 31.807 ms 31.819 ms 32.074 ms
9 213.155.130.179 (213.155.130.179) 42.210 ms 42.221 ms 42.220 ms
10 213.155.130.176 (213.155.130.176) 52.907 ms 52.942 ms 52.628 ms
11 213.248.79.222 (213.248.79.222) 73.639 ms 74.617 ms 74.615 ms
12 * * *
13 * * *
14 * * *
15 * * *
So for some reason, the return path to me is going through Telia, which is causing the grief. If we wait for latency to settle down a bit, we can see that we’re not longer going through Telia, but through AT&T:
MTR:
Start: Mon Nov 19 15:55:24 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.4 0.0
2.|-- 37.244.23.130 0.0% 10 0.6 0.6 0.5 0.9 0.0
3.|-- 24.105.62.146 0.0% 10 1.2 1.6 1.0 5.6 1.2
4.|-- 137.221.66.8 0.0% 10 2.0 2.0 1.9 2.1 0.0
5.|-- 137.221.69.66 0.0% 10 216.1 56.9 1.8 220.2 92.3
6.|-- 137.221.69.32 0.0% 10 1.5 1.4 1.3 1.9 0.0
7.|-- 12.246.90.153 0.0% 10 2.2 2.0 1.9 2.3 0.0
8.|-- cr1.cgcil.ip.att.net 0.0% 10 9.9 6.4 3.1 9.9 2.4
9.|-- gar18.cgcil.ip.att.net 0.0% 10 70.0 24.8 1.2 99.6 34.1
10.|-- 12.249.212.10 0.0% 10 28.0 26.8 26.5 28.0 0.3
11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
15.|-- 142.114.116.1 0.0% 10 27.9 27.3 27.1 27.9 0.0
16.|-- 142.114.117.29 0.0% 10 27.9 28.1 27.7 29.2 0.3
An important thing to note: I ran the high-latency return-path check with the traceroute
option, and the low-latency return-path check with the MTR
option. For some reason, when running the low-latency return-path check with traceroute
, it follows the same path and shows the same latency issues as the high-latency return-path check – which doesn’t make any sense, as I’m not seeing any latency issues.
I’m still waiting for latency to go back up so I can do a high-latency return-path check with MTR.
FWIW, whenever I try to open an issue with my ISP on this (Bell), I’m told that since my connection to the Internet is fine and it’s just a problem with WoW, the issue is with Blizzard and I need to open a ticket with them. AFAICT, this seems to be a route path issue from Blizzard to Bell, so while they’re not wrong, they’re also definitely not right, either.
EDIT: Just ran an MTR during the high-latency, and it’s going the route of AT&T:
Start: Mon Nov 19 17:15:52 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.4 0.3 0.5 0.0
2.|-- 37.244.23.2 0.0% 10 0.8 179.5 0.5 602.6 251.3
3.|-- 24.105.62.146 0.0% 10 0.9 1.1 0.9 2.0 0.0
4.|-- 137.221.66.8 0.0% 10 2.2 2.1 1.9 2.2 0.0
5.|-- 137.221.69.70 0.0% 10 2.0 2.0 1.9 2.1 0.0
6.|-- 137.221.69.34 0.0% 10 1.3 3.3 1.2 13.4 4.1
7.|-- 12.246.90.153 0.0% 10 2.1 2.1 2.0 2.4 0.0
8.|-- 12.122.99.98 0.0% 10 8.4 6.0 3.3 9.2 2.1
9.|-- gar6.ipsin.ip.att.net 0.0% 10 10.4 24.9 1.8 69.7 29.0
10.|-- 12.249.212.10 0.0% 10 287.2 291.0 286.0 299.3 4.4
11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
15.|-- 142.114.116.1 0.0% 10 298.2 289.4 276.4 301.1 9.1
16.|-- 142.114.117.29 0.0% 10 299.4 291.2 279.8 303.2 8.6
So… MTR is going via AT&T, traceroute is going via Telia, and both are showing latency spikes in different locations. /shrug
Just to let you know that a Bell rep contacted Blizzard’s CSR on my behalf and obtained some information from them in regards to peering. The same Bell rep forwarded this to Bell’s NOC which he has opened an internal ticket with.
Hopefully we’ll be able to play soon.
Another day of lag spikes I see…starting to become very annoying, can’t do M+ with these spikes, so no weekly cache and no key for next week…very frustrating seeing your guild-mates progress without you!
Hey all,
We made some modifications on our end and have a few more tweaks to make as soon as we can. Can I get a pulse check for Bell Canada users? Are we seeing improvements? Who is still having issues? Where/when are you seeing issues? If those who are still having problems can post WinMTRs that would be excellent.
If you have problems posting your WinMTR due to trust level issues, just use a ` mark before and after the test. (Same key as the tilde.)
It'll look like this
Still Lagging.
`|------------------------------------------------------------------------------------------|
| WinMTR statistics |
Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
---|---|---|---|---|---|---|
mynetwork - 0 | 75 | 75 | 0 | 0 | 1 | 0 |
10.11.5.193 - 0 | 75 | 75 | 4 | 6 | 21 | 5 |
No response from host - 100 | 15 | 0 | 0 | 0 | 0 | 0 |
tcore2-kitchener06_ae5.net.bell.ca - 0 | 75 | 75 | 7 | 8 | 13 | 8 |
dis18-kitchener06_10-0-0.net.bell.ca - 0 | 75 | 75 | 4 | 4 | 17 | 4 |
tcore3-kitchener06_0-9-0-0.net.bell.ca - 0 | 75 | 75 | 7 | 8 | 24 | 10 |
tcore3-toronto63_bundle-ether30.net.bell.ca - 0 | 75 | 75 | 8 | 12 | 16 | 10 |
tcore3-toronto01_0-1-0-1.net.bell.ca - 0 | 75 | 75 | 8 | 11 | 16 | 12 |
bx2-toronto01_et5-1-0.net.bell.ca - 0 | 75 | 75 | 7 | 8 | 16 | 7 |
ae55.bar2.Toronto1.Level3.net - 0 |
75 | 75 | 20 | 20 | 24 | 20 |
4.69.216.226 - 15 | 47 | 40 | 22 | 27 | 49 | 25 |
BLIZZARD-EN.ear1.NewYork5.Level3.net - 0 |
75 | 75 | 26 | 28 | 42 | 27 |
ae1-br01-eqny8.as57976.net - 0 |
75 | 75 | 267 | 297 | 335 | 328 |
et-0-0-2-br02-eqch2.as57976.net` - 0 |
75 | 75 | 267 | 297 | 339 | 328 |
be2-pe02-eqch2.as57976.net - 0 |
75 | 75 | 270 | 297 | 337 | 330 |
chi-eqch2-ia-bons-04.as57976.net - 0 |
75 | 75 | 269 | 297 | 336 | 329 |
24.105.62.129 - 0 | 75 | 75 | 271 | 298 | 338 | 331 |
________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Didn’t make any difference - ran this at 7.08pm:
`|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| mynetwork - 0 | 64 | 64 | 0 | 0 | 3 | 0 |
| 10.11.1.17 - 0 | 64 | 64 | 3 | 7 | 23 | 9 |
| 10.178.206.86 - 0 | 64 | 64 | 4 | 4 | 15 | 4 |
| 10.178.206.87 - 0 | 64 | 64 | 4 | 5 | 19 | 4 |
| tcore4x-hamilton14_0-4-0-0.net.bell.ca - 0 | 64 | 64 | 6 | 10 | 20 | 13 |
|tcore4-toronto47_bundle-ether23.net.bell.ca - 0 | 64 | 64 | 6 | 9 | 17 | 10 |
|tcore4-toronto01_100gige0-14-0-0.net.bell.ca - 0 | 64 | 64 | 6 | 10 | 16 | 11 |
| bx2-toronto01_et7-1-0.net.bell.ca - 0 | 64 | 64 | 5 | 6 | 25 | 6 |
| ae55.bar2.Toronto1.Level3.net
- 0 | 64 | 64 | 18 | 18 | 24 | 18 |
| 4.69.216.226 - 18 | 40 | 33 | 20 | 27 | 36 | 21 |
| BLIZZARD-EN.ear1.NewYork5.Level3
.net - 0 | 64 | 64 | 24 | 27 | 39 | 25 |
| ae1-br01-eqny8.as57976
.net - 4 | 56 | 54 | 312 | 356 | 425 | 376 |
| et-0-0-2-br02-eqch2.as57976
.net - 12 | 42 | 37 | 312 | 469 | 3399 | 3399 |
| be2-pe02-eqch2.as57976
.net - 2 | 60 | 59 | 311 | 350 | 375 | 373 |
| 24.105.62.129 - 4 | 56 | 54 | 312 | 351 | 373 | 373 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider`
No change.
Location: Ottawa, ISP: Bell Canada
`|------------------------------------------------------------------------------------------|
| WinMTR statistics |
Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
---|---|---|---|---|---|---|
mynetwork - 0 | 211 | 211 | 0 | 0 | 7 | 0 |
10.11.3.25 - 0 | 211 | 211 | 12 | 16 | 33 | 27 |
No response from host - 100 | 42 | 0 | 0 | 0 | 0 | 0 |
tcore3x-ottawa23_bundle-ether14.net.bell.ca - 2 | 199 | 196 | 12 | 17 | 29 | 19 |
dis32-ottawa23_ae0.net.bell.ca - 1 | 203 | 201 | 12 | 14 | 38 | 12 |
tcore4x-ottawa23_bundle-ether7.net.bell.ca - 2 | 199 | 196 | 14 | 19 | 31 | 16 |
tcore4-montreal02_1-9-0-0.net.bell.ca - 1 | 207 | 206 | 15 | 19 | 32 | 22 |
bx7-montreal02_ae5.net.bell.ca - 2 | 199 | 196 | 14 | 15 | 27 | 15 |
lag-107.bear2.Montreal2.Level3. net - 18 | 123 | 101 | 15 | 16 | 25 | 17 |
4.69.216.226 - 23 | 111 | 86 | 24 | 36 | 46 | 35 |
BLIZZARD-EN.ear1.NewYork5.Level3. net - 1 | 203 | 201 | 29 | 33 | 56 | 30 |
ae1-br01-eqny8.as57976. net - 18 | 122 | 101 | 370 | 376 | 422 | 372 |
et-0-0-2-br02-eqch2.as57976. net - 23 | 106 | 82 | 0 | 471 | 4404 | 389 |
be2-pe02-eqch2.as57976. net - 19 | 122 | 100 | 0 | 373 | 388 | 371 |
24.105.62.129 - 18 | 123 | 102 | 372 | 376 | 394 | 375 |
________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
This next test done at 7:20pm EST,
`|------------------------------------------------------------------------------------------|
| WinMTR statistics |
Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
---|---|---|---|---|---|---|
mynetwork - 0 | 112 | 112 | 0 | 0 | 4 | 3 |
10.11.3.25 - 0 | 112 | 112 | 12 | 15 | 29 | 16 |
No response from host - 100 | 23 | 0 | 0 | 0 | 0 | 0 |
tcore3x-ottawa23_bundle-ether14.net.bell.ca - 0 | 112 | 112 | 13 | 16 | 21 | 14 |
dis32-ottawa23_ae0.net.bell.ca - 0 | 112 | 112 | 12 | 13 | 34 | 13 |
tcore4x-ottawa23_bundle-ether7.net.bell.ca - 0 | 112 | 112 | 15 | 18 | 24 | 21 |
tcore4-montreal02_1-9-0-0.net.bell.ca - 0 | 112 | 112 | 15 | 18 | 24 | 17 |
bx7-montreal02_ae5.net.bell.ca - 0 | 112 | 112 | 14 | 14 | 28 | 15 |
lag-107.bear2.Montreal2.Level3. net - 21 | 63 | 50 | 15 | 15 | 19 | 17 |
4.69.216.226 - 19 | 65 | 53 | 0 | 37 | 46 | 44 |
BLIZZARD-EN.ear1.NewYork5.Level3. net - 0 | 112 | 112 | 29 | 31 | 43 | 33 |
ae1-br01-eqny8.as57976. net - 10 | 85 | 77 | 344 | 377 | 440 | 397 |
et-0-0-2-br02-eqch2.as57976. net - 14 | 73 | 63 | 343 | 374 | 421 | 370 |
be2-pe02-eqch2.as57976. net - 10 | 81 | 73 | 344 | 375 | 418 | 372 |
24.105.62.129 - 6 | 93 | 88 | 0 | 377 | 416 | 374 |
________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
It’s gotten much worse now, I was sitting around 200ms when I am normally at 40, now I am stuck at a solid 4694ms and it never changes.
`
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
---|---|---|---|---|---|---|
mynetwork - 0 | 83 | 83 | 0 | 0 | 5 | 0 |
10.11.0.153 - 0 | 83 | 83 | 15 | 19 | 40 | 18 |
10.178.206.30 - 0 | 83 | 83 | 14 | 15 | 42 | 14 |
10.178.206.31 - 0 | 83 | 83 | 14 | 15 | 37 | 15 |
tcore4x-london14_0/4/0/2.net.bell.ca` - 0 | 83 | 83 | 18 | 22 | 41 | 19 |
tcore4-toronto47_hundredgige2-8-0-1.net.bell.ca` - 0 | 83 | 83 | 18 | 22 | 39 | 21 |
tcore4-toronto01_100gige0-14-0-0.net.bell.ca` - 0 | 83 | 83 | 19 | 23 | 41 | 23 |
bx2-toronto01_et7-1-0.net.bell.ca` - 0 | 83 | 83 | 17 | 19 | 44 | 18 |
ae55.bar2.Toronto1.Level3.net` - 2 | 79 | 78 | 30 | 32 | 42 | 31 |
4.69.216.226 - 20 | 47 | 38 | 42 | 51 | 72 | 49 |
BLIZZARD-EN.ear1.NewYork5.Level3.net` - 0 | 83 | 83 | 37 | 39 | 52 | 37 |
ae1-br01-eqny8.as57976.net` - 24 | 43 | 33 | 356 | 380 | 426 | 410 |
et-0-0-2-br02-eqch2.as57976.net` - 24 | 43 | 33 | 0 | 409 | 1341 | 411 |
be2-pe02-eqch2.as57976.net` - 16 | 51 | 43 | 353 | 379 | 414 | 413 |
24.105.62.129 - 16 | 52 | 44 | 354 | 382 | 425 | 410 |
________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
I’ve been spiking 300-400 all week but after this change now getting 1000ms this is amazing.
`|------------------------------------------------------------------------------------------|
| WinMTR statistics |
Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
---|---|---|---|---|---|---|
mynetwork - 0 | 244 | 244 | 0 | 0 | 24 | 0 |
10.11.7.105 - 0 | 243 | 243 | 1 | 12 | 1460 | 1 |
10.178.206.72 - 0 | 244 | 244 | 0 | 1 | 23 | 1 |
10.178.206.73 - 0 | 244 | 244 | 1 | 2 | 33 | 2 |
tcore3-toronto12_2-4-0-0.net.bell.ca - 0 | 244 | 244 | 14 | 18 | 41 | 16 |
tcore3-chicagocp_hundredgige0-4-0-0.net.bell.ca - 0 | 244 | 244 | 14 | 16 | 38 | 16 |
bx6-chicagodt_0-6-0-0.net.bell.ca - 0 | 244 | 244 | 13 | 15 | 34 | 14 |
12.249.212.9 - 12 | 165 | 146 | 319 | 352 | 428 | 320 |
cr1.cgcil.ip.att.net - 5 |
201 | 191 | 322 | 352 | 389 | 325 |
gar2.clboh.ip.att.net - 14 |
158 | 137 | 319 | 356 | 458 | 323 |
12.122.251.50 - 91 | 52 | 5 | 330 | 371 | 479 | 364 |
|________________________________________________|______|______|______|______|______|______|`
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
WinMTR statistics
Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
10.0.1.1 | 0 | 179 | 179 | 0 | 0 | 5 | 0 |
mynetwork | 0 | 179 | 179 | 2 | 4 | 19 | 4 |
10.11.1.17 | 0 | 179 | 179 | 16 | 22 | 51 | 17 |
10.178.206.86 | 0 | 179 | 179 | 16 | 18 | 30 | 17 |
10.178.206.87 | 1 | 175 | 174 | 15 | 18 | 35 | 35 |
tcore3x-hamilton14_0-4-0-0.net.bell.ca | 0 | 179 | 179 | 18 | 24 | 51 | 25 |
tcore3-toronto12_bundle-ether19.net.bell.ca | 0 | 179 | 179 | 18 | 22 | 51 | 21 |
tcore4-toronto01_0-1-0-1.net.bell.ca | 0 | 179 | 179 | 18 | 24 | 52 | 21 |
bx2-toronto01_et7-1-0.net.bell.ca | 0 | 179 | 179 | 17 | 20 | 51 | 20 |
ae55.bar2.Toronto1.Level3.net | 1 | 175 | 174 | 27 | 31 | 50 | 30 |
4.69.216.226 | 20 | 104 | 84 | 34 | 47 | 66 | 46 |
BLIZZARD-EN.ear1.NewYork5.Level3.net | 0 | 179 | 179 | 36 | 41 | 70 | 39 |
ae1-br01-eqny8.as57976.net | 0 | 179 | 179 | 326 | 361 | 460 | 360 |
et-0-0-2-br02-eqch2.as57976.net | 0 | 179 | 179 | 324 | 359 | 485 | 357 |
be2-pe01-eqch2.as57976.net | 0 | 179 | 179 | 324 | 358 | 380 | 359 |
chi-eqch2-ia-bons-02.as57976.net | 0 | 179 | 179 | 326 | 358 | 382 | 361 |
24.105.62.129 | 0 | 179 | 179 | 326 | 359 | 387 | 361 |
Same sh… again … day 4th of this mess… today i get 1500-2000 ms… can’t raid, and difficult to do anything…
WinMTR StatisticsWinMTR statistics
Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
mynetwork | 0 | 244 | 244 | 0 | 0 | 2 | 0 |
10.11.18.225 | 0 | 244 | 244 | 1 | 4 | 15 | 11 |
10.178.206.132 | 0 | 244 | 244 | 3 | 3 | 6 | 3 |
10.178.206.133 | 0 | 244 | 244 | 3 | 4 | 24 | 4 |
tcore4-montreal02_2-12-0-0.net.bell.ca | 0 | 244 | 244 | 4 | 8 | 13 | 9 |
bx7-montreal02_ae5.net.bell.ca | 0 | 244 | 244 | 3 | 4 | 18 | 4 |
lag-107.bear2.Montreal2.Level3.net | 19 | 140 | 114 | 0 | 5 | 7 | 5 |
4.69.216.226 | 19 | 140 | 114 | 17 | 29 | 39 | 24 |
BLIZZARD-EN.ear1.NewYork5.Level3.net | 0 | 244 | 244 | 17 | 19 | 44 | 18 |
ae1-br01-eqny8.as57976.net | 6 | 200 | 189 | 318 | 361 | 431 | 353 |
et-0-0-2-br02-eqch2.as57976.net | 10 | 171 | 154 | 317 | 425 | 4312 | 353 |
be2-pe01-eqch2.as57976.net | 8 | 188 | 174 | 316 | 357 | 397 | 351 |
24.105.62.129 | 6 | 200 | 189 | 318 | 361 | 400 | 353 |
Thanks for the tests everyone,
The WinMTRs confirm that the issue’s still happening. We forwarded this back to the network engineers to see if there’s anything else they can do. Feel free to keep the tests coming, the more information we have the better.
MS looks normal at around 25, but still feels a bit off, can see some packet loss in the WinMTR. Spikes usually come in a while after logging on, I’ll be keeping an eye on it.
Bell, Montreal.
`|------------------------------------------------------------------------------------------|
| WinMTR statistics |
Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
---|---|---|---|---|---|---|
SAGEMCOM - 0 | 258 | 258 | 0 | 0 | 26 | 0 |
10.11.16.249 - 0 | 258 | 258 | 1 | 5 | 36 | 1 |
10.178.206.132 - 0 | 258 | 258 | 1 | 2 | 30 | 1 |
10.178.206.133 - 0 | 258 | 258 | 1 | 2 | 34 | 3 |
tcore3-montreal02_2-12-0-0.net.bell.ca - 0 | 258 | 258 | 1 | 6 | 38 | 4 |
bx7-montreal02_ae4.net.bell.ca - 0 | 258 | 258 | 1 | 2 | 30 | 2 |
lag-107.bear2.Montreal2.Level3. net - 16 | 162 | 137 | 1 | 3 | 39 | 2 |
4.69.216.226 - 22 | 139 | 109 | 23 | 33 | 42 | 37 |
BLIZZARD-EN.ear1.NewYork5.Level3. net - 0 | 258 | 258 | 16 | 19 | 51 | 28 |
ae1-br01-eqny8.as57976. net - 0 | 258 | 258 | 24 | 28 | 95 | 25 |
et-0-0-2-br02-eqch2.as57976. net - 0 | 258 | 258 | 24 | 35 | 593 | 45 |
be2-pe01-eqch2.as57976. net - 0 | 258 | 258 | 25 | 26 | 59 | 27 |
24.105.62.129 - 0 | 258 | 258 | 25 | 27 | 60 | 26 |
________________________________________________ | ______ | ______ | ______ | ______ | ______ | ______ |
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider`
Bell. Ontario, Canada.
Why is it when i track the IP’s after it reaches Blizzard, it says it’s from Netherlands?
WinMTR statistics
Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
---|---|---|---|---|---|---|---|
mynetwork | 0 | 626 | 626 | 0 | 0 | 12 | 0 |
10.11.3.73 | 1 | 602 | 596 | 5 | 12 | 40 | 6 |
10.178.206.30 | 1 | 607 | 602 | 5 | 9 | 28 | 7 |
10.178.206.31 | 1 | 610 | 606 | 6 | 9 | 27 | 6 |
tcore3x-london14_0/4/0/2.net.bell.ca | 1 | 610 | 606 | 9 | 16 | 41 | 14 |
tcore3-toronto47_hundredgige2-8-0-1.net.bell.ca | 1 | 618 | 616 | 10 | 17 | 38 | 15 |
tcore3-toronto01_0-1-0-0.net.bell.ca | 1 | 602 | 596 | 9 | 17 | 37 | 18 |
bx2-toronto01_et5-1-0.net.bell.ca | 1 | 622 | 621 | 9 | 13 | 39 | 11 |
ae55.bar2.Toronto1.Level3.net |
1 | 603 | 597 | 19 | 25 | 65 | 20 |
4.69.216.226 | 20 | 351 | 282 | 36 | 46 | 65 | 38 |
BLIZZARD-EN.ear1.NewYork5.Level3.net |
1 | 606 | 601 | 28 | 34 | 66 | 35 |
ae1-br01-eqny8.as57976.net |
2 | 595 | 587 | 32 | 39 | 130 | 52 |
et-0-0-2-br02-eqch2.as57976.net |
3 | 565 | 551 | 34 | 69 | 4692 | 35 |
be2-pe01-eqch2.as57976.net |
1 | 614 | 611 | 32 | 37 | 60 | 33 |
24.105.62.129 | 1 | 622 | 621 | 33 | 38 | 63 | 38 |
And when it starts to lag:
WinMTR statistics
Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
---|---|---|---|---|---|---|---|
mynetwork | 0 | 338 | 338 | 0 | 0 | 6 | 0 |
10.11.3.73 | 1 | 330 | 328 | 5 | 12 | 42 | 13 |
10.178.206.30 | 0 | 338 | 338 | 5 | 9 | 29 | 9 |
10.178.206.31 | 0 | 338 | 338 | 6 | 9 | 29 | 6 |
tcore3x-london14_0/4/0/2.net.bell.ca | 1 | 334 | 333 | 10 | 16 | 37 | 17 |
tcore3-toronto47_hundredgige2-8-0-1.net.bell.ca | 1 | 330 | 328 | 10 | 17 | 39 | 25 |
tcore3-toronto01_0-1-0-0.net.bell.ca | 1 | 330 | 328 | 10 | 17 | 36 | 31 |
bx2-toronto01_et5-1-0.net.bell.ca | 0 | 338 | 338 | 9 | 13 | 42 | 11 |
ae55.bar2.Toronto1.Level3.net |
1 | 326 | 323 | 20 | 26 | 49 | 20 |
4.69.216.226 | 23 | 178 | 138 | 0 | 47 | 66 | 45 |
BLIZZARD-EN.ear1.NewYork5.Level3.net |
1 | 326 | 323 | 28 | 34 | 71 | 29 |
ae1-br01-eqny8.as57976.net |
1 | 330 | 328 | 43 | 185 | 355 | 355 |
et-0-0-2-br02-eqch2.as57976.net |
4 | 286 | 275 | 44 | 266 | 3740 | 322 |
be2-pe01-eqch2.as57976.net |
2 | 322 | 318 | 46 | 185 | 330 | 322 |
24.105.62.129 | 2 | 318 | 313 | 44 | 179 | 331 | 323 |
Yep, definitely the same laggy behavior as before. Been logged on for about 45 minutes and I am back at 250~ ms and climbimg, probably ends around the usual 500~.
its lagging for 10-20 min… and go down to 200-300 ms for 30-40 min, and again etc…
Bell, Ontario
Was at a solid 40ms for around 1hr, then at 8:40~ it started to go up to over 300+, still climbing
WinMTR StatisticsWinMTR statistics
Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
192.168.2.1 | 0 | 265 | 265 | 0 | 0 | 15 | 0 |
10.11.1.105 | 0 | 265 | 265 | 15 | 19 | 40 | 16 |
No response from host | 100 | 53 | 0 | 0 | 0 | 0 | 0 |
10.178.206.87 | 0 | 265 | 265 | 15 | 16 | 36 | 16 |
tcore4x-hamilton14_0-4-0-0.net.bell.ca | 0 | 265 | 265 | 17 | 22 | 30 | 24 |
tcore4-toronto47_bundle-ether23.net.bell.ca | 0 | 265 | 265 | 17 | 21 | 26 | 25 |
tcore4-toronto01_100gige0-14-0-0.net.bell.ca | 0 | 265 | 265 | 18 | 22 | 36 | 21 |
bx2-toronto01_et7-1-0.net.bell.ca | 0 | 265 | 265 | 17 | 18 | 43 | 18 |
ae55.bar2.toronto1.level3.net | 0 | 265 | 265 | 28 | 29 | 41 | 29 |
4.69.216.226 | 25 | 137 | 104 | 46 | 53 | 58 | 52 |
blizzard-en.ear1.newyork5.level3.net | 0 | 265 | 265 | 36 | 42 | 1013 | 37 |
ae1-br01-eqny8.as57976.net | 2 | 249 | 245 | 323 | 364 | 484 | 377 |
et-0-0-2-br02-eqch2.as57976.net | 5 | 223 | 213 | 0 | 377 | 3002 | 353 |
be2-pe02-eqch2.as57976.net | 4 | 231 | 222 | 321 | 360 | 393 | 384 |
chi-eqch2-ia-bons-04.as57976.net | 3 | 237 | 230 | 326 | 364 | 394 | 352 |
24.105.62.129 | 3 | 245 | 240 | 324 | 363 | 392 | 373 |
I will also add that after around 25~ mins of super high ms, it started to go back down. Takes around 10 mins of slowly going down to go back to normal. Here is another MTR after it mostly settled back down.
WinMTR StatisticsWinMTR statistics
Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
192.168.2.1 | 0 | 152 | 152 | 0 | 0 | 5 | 0 |
10.11.1.105 | 0 | 152 | 152 | 15 | 22 | 49 | 16 |
No response from host | 100 | 30 | 0 | 0 | 0 | 0 | 0 |
10.178.206.87 | 1 | 148 | 147 | 15 | 19 | 45 | 16 |
tcore4x-hamilton14_0-4-0-0.net.bell.ca | 2 | 144 | 142 | 18 | 24 | 48 | 22 |
tcore4-toronto47_bundle-ether23.net.bell.ca | 2 | 144 | 142 | 18 | 24 | 49 | 23 |
tcore4-toronto01_100gige0-14-0-0.net.bell.ca | 0 | 152 | 152 | 18 | 25 | 46 | 20 |
bx2-toronto01_et7-1-0.net.bell.ca | 1 | 148 | 147 | 17 | 20 | 61 | 18 |
ae55.bar2.toronto1.level3.net | 0 | 151 | 151 | 28 | 33 | 65 | 30 |
4.69.216.226 | 19 | 88 | 72 | 0 | 57 | 81 | 57 |
blizzard-en.ear1.newyork5.level3.net | 3 | 136 | 132 | 47 | 58 | 81 | 64 |
ae1-br01-eqny8.as57976.net | 0 | 151 | 151 | 69 | 83 | 126 | 80 |
et-0-0-2-br02-eqch2.as57976.net | 1 | 148 | 147 | 40 | 57 | 181 | 181 |
be2-pe02-eqch2.as57976.net | 3 | 140 | 137 | 69 | 78 | 105 | 78 |
chi-eqch2-ia-bons-04.as57976.net | 4 | 132 | 127 | 72 | 81 | 106 | 79 |
24.105.62.129 | 4 | 132 | 127 | 71 | 80 | 105 | 80 |