Thanks, Zaxxkong! The WinMTR test is looking a bit different from the level 3 Chicago issue that we’ve been tracking. I’m more concerned with the home network due to the average latency being 47ms here:
This should generally be under 10ms for a wireless connection, and around 1ms for a wired connection. Could you try powercycling the home network to see if it may help with the latency? If wireless, would you be able to try a wired connection?