Hellstone Shards - Greedy Emissary

This is not a circumstance of people being lazy lol. this is people NOT GETTING ANY shards, even from the 10 chests that were supposed to 100% give shards. lol. I mean, I have opened over 200 chests, and I have 12 shards? yeah no, this is not bad RNG, its 100% a bug.