You say they implement things, sure but at their own time and with their own rules (not asked by the community) not when it’s too late and far too gone (legendaries on 7.3).
Take for example as the 4th thread from blizzard asking for feedback for IE’s
people went deeply on loot, what they did? nerfed some annoying mobs that they should have never existed to begin with, ignored the majority asking for loot drop rate increase.