Halls of Reflection Airship Horde Chest Bugged

I’ve ran Halls of Reflection on Normal and on Heroic with multiple characters and every time I’ve completed it with my hunter or my shaman, the chest that spawns on the airship doesn’t allow me to open it. I’ve completed it with other classes and it has allowed me to open the chest. Is anyone else having the same problem?

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same thing happens to me