Guild reputation being reset from exalted to neutral

Cata classic

My guild reputation has been reset from exalted too neutral. Logged in about 6 days ago on one of my characters to find reputation reset with my guild at 0/3000 neutral. This character has been in the same guild for 3 months, has leveled from level 30ish up to 83. No transfers, no guild hops, nothing different. None of my other characters to this point have been affected.

GM’s have done nothing other than tell me to submit a bug report and responded with generic text. They won’t talk to me in game to despite me requesting 3 times for them to discuss the issue with me. This is the response I get:

"I understand that you are facing some challenge regarding the character reputation, no worries, let’s check this out.

I totally understand your frustration, but Please know that our inability to help is not a reflection of the value we place on your loyalty and dedication to our games. We want you to know that our policies are in place to ensure a fair and consistent experience for all players."

Please tell me what fair and consistent experience for all players has to do with a bug that reset hours of progress?

Blizzard is stupid quick to go nuclear on accounts if they feel someone tried to “exploit” a bug, but when it’s a bug that screws over players, they just blow you off and could care less.

I honestly don’t know why I am even wasting my time putting this here. It’s honestly not like they are going to do anything to fix it. I see the same issue post’s on retail and they are essentially telling those players that if they find a fix it won’t be retroactive.

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