Guild Bank Missing Items Update

[Sendryn-sentinels]

@Starcore-proudmoore

My post in customer support was locked with a rude reply from staff.

I see no thread created by you in CS. I see the Bug Report one was closed, but there is no blue response there.

Most likely, you were told that there isn’t anything CS can do for your guild bank. And there isn’t. The CS forum is a peer to peer help desk with assistance from Support Forum Agents. They don’t fix bugs. They can’t bypass in game systems.

@Starcore-proudmoore

My in game ticket said basically, “We don’t know, nothing we can do.”

Because GMs cannot do anything about bugs or returning your stuff either. When a blue post tells you they can’t do anything, they aren’t lying. All you did was waste their time and ours with a ticket.

@Starcore-proudmoore

And now this. A crappy throwaway response from an intern that basically downplays the issue, makes it sound like it’s barely affected anyone, and most items have been returned.

Can you show me where this is? Or are you projecting again?

@Starcore-proudmoore

What am I asking for? Compensation.

There is nothing they could possibly gives us to compensate.

@Gridia-hydraxis

Wowheads being quiet about it too. I smell a coverup.

@Slashdancer-bleeding-hollow

I, too, lost everything and had nothing restored. It is unfathomable to me that no compensation was offered to those of us with losses.

I lost stuff from two guild banks. There’s no compensation they could give us.

Gold? You can’t inject that into the economy.

Game time? A cosmetic? Who cares? It doesn’t bring back the stuff and who do you give it to? Everyone in the guild? Just the guild lead?

@Aeros-eitrigg

They can’t give back things you said you owned that Blizzard can’t confirm.

No matter how mad you get they aren’t going to give you big ticket rare items without solid evidence their error lost it.

You don’t have anyway to prove it. They don’t have a way to verify what was lost in some cases.

This part I agree with.