Guild Bank Missing Items Bug -- Aug/Sept 2024

[Arandi-moon-guard (Arandi)]

@Haterate-doomhammer

None of those things actually mean anything anyway.

And here you go again.

They might mean nothing to YOU.

Others obviously feel differently.

@Haterate-doomhammer

There is no reason to get attached to digital items in a game.

You have no clue.

Stop trying to tell others how to think or feel.

Speak for yourself only.

[Quivermethis-rexxar]

@Strappinlad-thunderlord

Agreed. But isn’t it better to put some price tag on it, than nothing at all?

Yea the issue is finding a good median. People are going to complain its not enough regardless, but how do you compensate without over doing it?

@Strappinlad-thunderlord

They could work out the average value of that, then send that out to the guilds that have been affected

That’s a good idea.

@Strappinlad-thunderlord

Unless they are COMPLETELY lying to us about the data loss, and they do have all our data but just decided it was too much work to restore it

Idk about that. If anything, I think they could just be blowing smoke to bide time to automate it. They love their automated nonsense these days

@Strappinlad-thunderlord

I think there will always be SOME people who will not be able to get the value back of what they lost

Yea some of those things were priceless, removed from game items. But I did see quite a few posting about all their crafting mats from vanilla to now are gone lol.

Those old mats aren’t worth much these days, a lot aren’t even worth the slot they take up.

But like if my bank got cleared, Id lose my old tier sets with removed from game enchants and gems. My old legos. Items that were removed and marked as greys to vendor.

There is no real value other personal and the gold they are worth to vendor unfortunately.

[Dracarian-medivh]

@Radalpho-proudmoore

You seem to think that they should not be working in parallel on this issue.

Just because they are not updating people every hour/day/week with progress does not mean they are not trying. They explained the glitch, what they could actually do about it, apologized, and are working on it. These people are calling for more than just their items. They want reparations, and they want someone to get fired for it. Not ALL of them, but these posts exist in here, and no I am not going to go back and copy and paste for convenience of others. You can all go read the same 1727 posts like I did. I get that stuff got lost. I lost stuff too. It sucks. But they are pixels in a game. Accidents happen. If what I had in my bank cost me the convenience of Warbands… then I gladly would have given more.

[Dracarian-medivh]

@Radalpho-proudmoore

The expectations are customer pay for a service and expect the service (as advertised) to work and if it is not working their expectations are the company will fix it/resolve it and make it whole.

You have a video game mistaken for IHoP or Amazon.

[Captnsindelo-lightbringer]

Destructoid has picked this up now. (Someone with the ability to link, please post it if you can!)

Destructoid article titled: “WoW guilds in disarray as Blizzard unable to restore banks wiped due to bug.”

[Dracarian-medivh]

@Vrakthris

If you have feedback, please provide what civil and constructive comments you can in the relevant thread in General Discussion.

Well, I would say most of this thread is constructive. The rest is comprised of the people who essentially berated them til they closed the other thread. Can’t say I blame them.

[Dracarian-medivh]

@Mirasol-mannoroth

The only service we pay for as players is access to the servers. In whatever condition they are in. The Bnet account, characters, items, game data - don’t belong to us and we technically have no “rights” to it.

We can certainly be upset about a massive bug and data loss. Of course! We can certainly not play anymore and not pay to access that service anymore.

There is no part of what we pay for though that says items won’t be removed (for any reason) or that bugs can’t/won’t happen.

Yes, it SUCKS. That part is true.

The idea that you pay for them to maintain a guild bank of data, or even characters, is not true. They can turn that all off any time in all or in part. Intentionally or unintentionally.

I happen to agree.

[Maurdeth-moon-guard (Maurdeth)]

@Haterate-doomhammer

None of those things actually mean anything anyway.

Nothing actually means anything in real life either, everything has only what meaning, what value, we to it attribute.

[Kholwa-wyrmrest-accord]

@Marishansi-aegwynn

Personal banks are coming next.

As posted on Blizzard’s website introducing Warbands…

“Finally, it’s worth mentioning that we would like to update the UI and functionality of the character-level bank to also use tabs like the Warband bank. While this won’t be done at the launch of The War Within, we are planning for it to come soon after. When this change occurs, bags will no longer be needed in the character bank. It’s intended that this change won’t alter the number of slots currently available in your bank. It will just shift those slots from bags to tabs.”

It’s a shame how much trust this incident has lost, I would have looked forward to a change like that before.

@Captnsindelo-lightbringer

Destructoid has picked this up now. (Someone with the ability to link, please post it if you can!)

Destructoid article titled: “WoW guilds in disarray as Blizzard unable to restore banks wiped due to bug.”

You can do this in the future if you don’t have link privileges
https://www.destructoid.com/wow-guilds-in-disarray-as-blizzard-unable-to-restore-banks-wiped-due-to-bug/

They get this right though, most people affected have come out of this with little to no restoration, and the best we can get at this point is some form of compensation.

[Quivermethis-rexxar]

@Dracarian-medivh

The rest is comprised of the people who essentially berated them til they closed the other thread

That is unfair as they closed and combined 80 threads.
The one I came from was very civil. There were just too many topics.

[Pyri-shadowsong]

@Vralok-turalyon

No, they literally can’t. They have policies they have to follow. It’s not the GM’s fault. It’s the people who set the policies the GM’s have to follow who decided that GM’s can’t help. Those are the people to blame.

people genuinely think GMs should be risking their jobs to put a stack of turtle eggs into their warbanks or something, smh

[Dracarian-medivh]

HOLY MOLY! Someone outside the forum caught wind of this??? Do you think they heard it from a Streamer or the OP? Asking cause curious

[Vralok-turalyon (Vralok)]

I think it’s just starting to sink in (to the people in charge, not the blue posters) just how monumentally they screwed up. Given my 18 year experience with WOW, I’m decently (like 70%) sure that there will be some form of compensation coming. What form it will take, I don’t know. But they are at the point where they are going to either have to do something, or the game dies from too many people leaving at once.

[Dracarian-medivh]

@Quivermethis-rexxar

That is unfair as they closed and combined 80 threads.
The one I came from was very civil. There were just too many topics.

1 civil, out of 80. Statistics and mob mentality, along with the History of this forum, and its Patrons would suggest at least 50%, if not MORE, were beratement and shouting matches, hence the closure and the emphasis on “Civil and Constructive”. Words are everything, and unless a thread is an obvious troll or spost, They all remain open. So it is my assessment things go SO bad they had to do something. What is unfair is the fact they had to do it at all.

[Phreska-feathermoon]

@Kholwa-wyrmrest-accord

@Marishansi-aegwynn

Personal banks are coming next.

As posted on Blizzard’s website introducing Warbands…

“Finally, it’s worth mentioning that we would like to update the UI and functionality of the character-level bank to also use tabs like the Warband bank. While this won’t be done at the launch of The War Within, we are planning for it to come soon after. When this change occurs, bags will no longer be needed in the character bank. It’s intended that this change won’t alter the number of slots currently available in your bank. It will just shift those slots from bags to tabs.”

It’s a shame how much trust this incident has lost, I would have looked forward to a change like that before.

That and making legacy reputations account wide, should have people worried. They are having problems with new reps being reset, just wait til they start picking apart the old stuff. I remember CRZ. And the bugs found on PTRs and Betas that they ignored till they went live.

[Vaelhaeyn-wyrmrest-accord]

@Marishansi-aegwynn

Personal banks are coming next.

As posted on Blizzard’s website introducing Warbands…

“Finally, it’s worth mentioning that we would like to update the UI and functionality of the character-level bank to also use tabs like the Warband bank. While this won’t be done at the launch of The War Within, we are planning for it to come soon after. When this change occurs, bags will no longer be needed in the character bank. It’s intended that this change won’t alter the number of slots currently available in your bank. It will just shift those slots from bags to tabs.”

That’s another thing that both the warbank and the guild bank issues have now made extremely important. People need to be aware of this planned change to the personal bank, and to be aware that like the two before it, it may not go smoothly.

[Dracarian-medivh]

@Vralok-turalyon

I think it’s just starting to sink in (to the people in charge, not the blue posters) just how monumentally they screwed up.

There is a difference between a screw up and a bug. If this were an actual screw up, there would be more chatter about it. This was an unintended bug with unintended effects that created unnecessary over reactions. As someone who has worked in software development and data centers for nearly 30 years, they did not set out to create this problem. Sometimes, crap just happens, and you recover as best you can.

[Ravenbella-turalyon (Ravenbella)]

I have supported Blizzard by buying the epic edition of every expansion. I also buy pets, mounts and mogs from the shop. I wanted to help support the game I love so much.

I will continue playing as I am the gm of my guild and have many friends I play with, but I will not buy anymore items from the shop. I will also only buy the base game in the future if I am still playing.

Items from the shop could one day disappear too.

[Kalyptra-steamwheedle-cartel]

Same. I bought the Epic Edition and then upgraded to the physical Collector’s Edition as soon as it was available. My guild bank was wiped clean - all tabs from full to nothing.

[Quivermethis-rexxar]

@Dracarian-medivh

1 civil, out of 80. Statistics and mob mentality, along with the History of this forum

You can’t know that.
And statistically speaking that is impossible. 99% of posts are not toxic.

You have a handful of people out of the thousands that act like potatoes.
If you are getting mob, its usually a VERY bad take, lack of context, posting half truths, etc.

The majority just don’t attack you for no reason.

@Dracarian-medivh

What is unfair is the fact they had to do it at all.

Well yea, but posters exist no matter what. Just don’t indulge them.