That is so depressing 
Iâm so sorry that you had this double whammy. 
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This thread isnât really about the warbank issue, thatâs something else (albeit probably just as bad and being handled like crap).
This is about guild vaults, which are in no way a new feature like warbanks, all of a sudden being unreliable, amd cleaned out by Blizzard.
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First time poster. My personal guild bank (Trial Account) is empty like most. No emails, and like most am pretty sure itâs going to stay that way unfortunately. I too have played since Vanilla, and while I probably did not have a ton of âvaluableâ stuff in there, thatâs not the point.
- As an IT professional of 30+ years, their communication on the issue was horrific. This could have been handled infinitely better. It was not ok.
- As an end user, I have lost trust in Blizzard. They have now set the standard that at any time, anything can disappear and itâs just the way things are. This is not ok.
I should be excited about a new expansion, but this eats at me. We pay a lot of money, and we all need to ask ourselves if this is the quality and value we expect.
For me personally, I expect a long break to see what happens and a lot more Baldurâs Gate and Dragon Age in my future. The world of gaming is huge and I donât need to pay a monthly subscription to be treated poorly.
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Itâs time to start fresh. Stop hanging on to 20 year old crap. I mean, if you havenât auctioned off all the old stuff by now, whatâs the point of just hanging on to it? Nostalgia? Please.
My opinion, right or wrong. Flag this if you must, but nothing changes. This is a discussion board.
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I wasnât personally affected by this, but hot damn! If I was, Iâd be spitting chips too. This is a far bigger issue than many people realize. I honestly cannot recall a more egregious case of âwelp, items gone poofâ in the entire history of wow.
I remember day 1 vanilla 2004 we would often get server rollbacks so you would lose anything you looted/character progress in the interim. But the rollbacks usually only affected several hours of playtime. Not many years.
What a shemozle. đ«šđ±
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Donât forget about the mailed items immediately going soulbound 
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Your response clearly lacks empathy.
This thread isnât for you.
When you lose progress on your character sometime in the future because the devs couldnât be bothered to fix their bugs before release, then youâll come back here and say ⊠what? Oh well? Itâs just nostalgia? Please.
People that have losses have all ranges of reasons, all valid reasons, to be upset.
This is the most significant failure Iâve seen from blizzard in a long long time.
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Of course, people donât like a difference of opinion. And, lack of empathy or no, my opinion is just as valid as yours.
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There is a difference in remaking a sandwich and data being lost.
If the data is gone, no amount of hopes and prayers can bring it back.
It really, really sucks and Blizz deserves all of this for letting it happen on their watch. The people who lost stuff through no fault of their own deserve better.
Furthermore, this is why I place no value in any of this outside of âWas I entertained today?â We own none of this, its all just pixels weâre renting. Wouldnât blame anybody in the slightest for flipping the double-freedom rockets and walking.
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This characterâs 7-tab guild bank was affected. After receiving 20 items in the mail, by my estimation, 68-72% of the occupied bank spaces were unable to be restored. I also want to note that I had early access for anyone who believes that that group was spared from the bug or had full restorations performed.
I followed the post in the Bug Reports forum for the last several weeks until it was locked. I was hoping that once the problem was identified, weâd have our items restored, even if it took additional time to make that happen. In the meantime, I went about my business, distracting myself with the expansion and checking the forums every so often for updates.
Now with this announcement paired with what was returned to me, I feel like Iâve just had a house fire and lost things that I can replace over time and things that I cannot. That I have to come to terms with the news and process this loss as I would any other loss. The belongings might be virtual, but it doesnât feel any different to me as if theyâd been tangible things. Some items had memories attached to them and others represented time invested (decades) in this game.
What is equally if not more disheartening for me besides not having the guild bank fully restored is seeing the lack of communication (a form of support) for the US-realms players. Instead, we had to venture to the EU forums for updates and at one point, even had to translate a blueâs post from French to English just to try to feel like weâd not been forgotten about, that something was being done for us.
Iâve had a continuous subscription for 18 years and I think that this experience might be the first time in nearly two decades that I have not felt like a valued customer. It has also left me wondering what is the point of grinding reps, farming mounts, earning titles (aka motivators to play), if data can be irreparably lost.
It certainly doesnât help that currently, it appears thereâll be no goodwill gesture that, even though it wouldnât make us whole, would show they value us as subscribers.
The only comfort I have as I consider my next steps is that I am not alone in the experience and that my grief is shared among others. To my fellow adventurers, thank you for sharing how this has affected you as it has encouraged me to post to add my voice to yours.
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Surely we can all agree that the opinion of whether or not the exact items were important isnât what matters here. What matters is Blizzard didnât hold up their end of the âbargainâ by keeping our data secure.
Even if I decided to fill my guild bank with grey vendor trash, it should be there until I take it out, or the servers shut down.
Blizzard implemented guild banks for storage, and we, as customers have every right to demand that the designated storage systems⊠store our stuff?
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I totally agree with you.
In b4 some tool starts quoting the ToSâŠ
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Its like having a house fire, then calling up your insurance to find out theyâre the ones who started the fire. Also theyâre not going to replace anything because the records of what you owned were conveniently in the same fire, that they started. Now weâre being told just to get over it, but keep paying that insurance subscription.
Absolute Insanity.
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I had a guild bank for storing battle pets mostly level 25 that I leveled and sell continually. They are a slow sell but they sell hence the need to store them. There is holes all over that bank now that were once full of pets but none of it was 20 years old or saved for nostalgia.
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If that is/was the case, thatâd be a case of a Blue (aka: Blizzard) didnât understand. Which goes right back to the mess they made and the mess they are covering up.
You cannot ever expect a customer to understand what is happening behind the scenes since they donât have access to that data.
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If the Data is lost the only thing Blizz can do now is give the effected players game time.
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It turns out that there was a different issue at the same time involving the warbank. They COULD see those items. But people kept posting about warbanks in the guild bank thread, and the blue was referring to the warbank. But it wasnât necessarily clear if someone ONLY saw the blue post and didnât look at the context that led up to it.
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Iâll refer you to this 
Actually, no, it was Vrak, and he did understand the issue. He was replying directly to someone who said there were items missing from the warbank. Vrak said he could see those items.
The problem is when the post ended up on like, the wowhead blue tracker, in a guild bank thread. And people assumed based on that.