Guild Bank Missing Items Bug -- Aug/Sept 2024

I know about that post however those item returns are not happening for most of us and the big thread with over 2K posts has just been closed. Other threads are opening up however there is an excuse going around saying streamers were fixed first and early access people were not effected. I am not a big name streamer but I have had my twitch account for a while and yes I had beta access and was effected.

Anyway thanks for posting.

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Sooo, unfounded rumors?

The issue is that message is hardly accurate. I had 21 guilds affected, of those, 1 Guild Master got a mail. A stack of 16 Leyblood’s were returned. That’s it. 5 of the 21 guilds are COMPLETELY empty, 100% of the items GONE. The rest suffered losses in the 80+% range. Nothing was fixed, this is them sweeping it under the rug and moving on.

And oh yeah, I bought Early Access, still lost all my stuff!

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I received 3 items worth a few thousand gold back. Millions of gold in items are still missing. It’s so disheartening. I was enjoying the new expansion, and was hopeful most would be restored when they figured out the best way to do it utilizing backups. I’ve lost the desire to play. So many hours of work to gather all that stuff for nothing.

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Yea, their post really downplays the fact that entire guild banks were lost with nothing restored. How is it that an addon can remember what was once in a guild bank but Blizzard can’t?

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Because your add-on data is saved on your computer and only you have access to it, but the actual guild bank data is stored in a data center that is accessed by millions of people.

In the same boat here. A ton of items from my personal guild bank are missing, including a bunch of pets. I had been waiting and watching for a fix, but the only thing I received in the mail was 1000 Shrouded Cloth.

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I can’t wait until they lock this thread too. I lost almost everything out of a seven tab bank that was completely full, and all they could restore was some old cloth THAT I PUT IN THE GBANK AFTER EVERYTHING WENT MISSING. I’ve paid about $150AUD the last couple months for this game, and the best they can do is “oh sorry lol also stop posting about it”? Nah, that’s garbage. I’m not shutting up about this until we get a proper resolution.

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Evergreen? What a farce. Nothing in this game lasts, not even the game itself. I hope that netease is paying them well because they’ll lose a big chunk of the western world after this.

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The only thing Blizzard will respond to is their bottom line ($). It is time to take drastic measures. It is time to boycott all Activision-Blizzard games until they acknowledge and fix this issue. To say they have handled this massive issue poorly is an understatement. If hundreds of thousands or millions of players stop paying them money, watch how quickly this gets fixed. Join me with the hundreds of other players that have already unsubbed and deleted every game belonging to Activision-Blizzard! Time to boycott!

I’m going to repost this every day for at least 30 days. My first post of this was on 9/10/2024 on a thread that was locked after over 38.6k views and 2.6k responses. Then they deleted 2 more similar threads. It is time for the Activision-Blizzard community to boycott AND be enraged that our collective voices are being strangled! Spread this message everywhere! WE WILL NOT BE SILENCED!!!

Saurfang Alliance Guild “Mishmash” GM Velcoe. Guild bank still completely empty after a month. I am the only user in the guild as it was a family alt guild and my wife and son no longer play. It has NOT been hacked and is part of the ongoing issues you have had with disappearing items. 7 tabs that were very full to almost completely empty with me removing the very few items left.

I am disheartened the other thread was closed, without comment, and without my items returned. This is very concerning.

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I’m angry. They can refund ‘coinage’ of the masses of players with a patch or expansion, but somehow your guild bank can just be ‘robbed’. There is NO reason this could happen. None
to me this is intentional. There is something behind this action. They are not going to restore the items, they said it. This is huge in my opinion. They CAN restore this but they won’t
 that is my opinion. They have the ability but they will not as a blue post said. Too bad? I don’t accept this.

Sad to see the other thread on this topic closed, also. Apparently we don’t deserve to be upset and voice it here on the forums because of a MAJOR error made on Blizzard’s part. The way this has been handled, from start to finish, is honestly disgraceful.

We lost 100% of all 7 of our tabs. We got back 14 goblin gliders in one piece of mail. That’s it
after waiting over a month with no comment on US forums about the issue. What the heck is that? How it is acceptable that there were no backups of our data when our bank sat mostly untouched for close to a year while no one in our guild was playing Dragonflight? I do not believe it.

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Thanks for this. I didn’t realize I could post here without an active sub. That obviously complicates the matter of logging in and checking on my guild master mailboxes but it sounds like I’m going to get screwed anyway. What an appalling response from the powers that be.

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Sad to say this but here the reply from Blizzard Ticket about guld bank missing items.

Your ticket has received the following response:

Hello, game master (name) here, thanks for contacting us!

Apologies for taking a bit longer than normal to respond.

I completely understand the frustration on this matter and the fact that you are disappointed. A forum post explaining the investigation into this issue and the outcome has been posted on the US forums which you can read here:

Guild Bank Missing Items Update (US region)

https://eu.forums.blizzard.com/en/wow/t/guild-bank-missing-items-update/538628 (EU region)

Please make sure that you post your feedback in there. We as support will be unable to provide any kind of restoration on this matter, and creating a ticket about this, will not resolve this issue for you. We will also be unable to escalate a request like this internally. We will additionally be unable to accept any kind of screenshot or list as evidence of missing items.

I appreciate that this may be a disappointing outcome, regrettably there are limitations in what can be provided back due to the lack of logs.

Thanks for understanding.

Take care.

So yeah that is what i got from them and lost for words.

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No, three streamers have outright said they were affected by the bug, but got everything restored within only a few days.

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Yep, I got back the exact same response. And the “lack of logs” bit really irks me. My guild bank logs SHOW things that were deposited and never removed, that aren’t in there any more. So the players somehow have access but Blizzard doesn’t??? Absolute joke of a response

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There has finally been a response to this. For some reason posted in General rather than here. Guild Bank Missing Items Update

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“Sorry, we tried, can’t do squat” is not a response and shouldn’t be accepted as one. “The issue was resolved. You don’t have to wait to use the guild bank.” is nonsense. The issue isn’t resolved until people either get their items back, or compensation. Do you really feel comfortable putting things back in the guild bank when it was already deleted once? Would you trust a bank with your money if they’d already stolen from you before?

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