I remember that. I would suddenly be unable to use the guild bank, the items were there but could not be interacted with. At the time it just seemed like a weird UI glitch. Of course now we know better.
However, it turns out it didn’t matter if you ever actually accessed the guild bank during the breakage time or not. The data loss happened on the server side whether your bank was ever accessed or not.
Has anyone received multiple installments of “lost item” mails, like several hours apart, or is it all one and done? I ask because of the tens of thousands of items I lost, many no longer dropping in game, all I received was a single mail over 30 hours ago containing… one fish. 
MS became a much more civilized and open company quite some time ago, WSL being the most obvious sign of that, but it was happening much earlier. They changed their tune following the DoJ lawsuit c. 2001 and Apple took over the “pita monopolist” title.
They’ve always been a good place to work since basically the 1980s. You don’t usually hear Apple employees saying that.
Unacceptable imo. I received 3 stacks of reagents back out of probably hundreds that went missing in the guild bank
Nope, emails were one and done. Got pretty much nothing back. I received a couple of odds and ends that were no more than 5% of what I lost. Which, granted, wasn’t all that much in my case because I didn’t really have anything of value in my guild banks (fortunately for me).
You didn’t get your 2 stacks of worthless cloth and a stack of fish like I did? I didn’t even lose those items.
I got a couple dozen out of several hundred stacks back on Friday and nothing since then.
I have lost other items but I have no idea exactly what or how many. Of those I got precisely one Hanzo Sword back in the mail.
Honestly, the emails that people that actually lost a lot of stuff got, it would’ve been less insulting if they had just gotten an email with a middle finger emoji.
I don’t know if I got NOTHING back, or they haven’t got to my guild bank yet.
But with 7 tabs ALL empty, from hundreds of slots and tens of thousands of mats, I have got nothing back.
EU realms get handled differently cause there is chance Blizzard would be in big do-do over in Europe rules on how a gaming company works there…some high end laws and that…that the US area doesn’t have…
On my two characters that have my personal guild banks, they each got a few things all at once and nothing since. From what they say and what players are saying, if you got anything once, that is all you are gonna get.
Probably just a matter of time until Blizz locks this thread too, can’t have people saying anything negative about how they run things. Shows they are paying attention, they just won’t communicate anything and would rather everyone ignore this issue.
Except…EU is getting blown off with a couple junk items as “restoration” just like we are.
if they don’t have an answer what do you want them to say.
this forum is 99 percent people complaining about blizzard and the game lol what are you smoking
We want them to acknowledge the seriousness of the issue, give some idea of the failure that allowed it to happen, assure people it will not happen again, and provide SOME sort of PROPER apology and compensation.
They seem to be giving things back through the mail to the guild leader.
I thought that was odd since they restored things lost in the Warband Bank directly.
Wow I didn’t hear about that yet…that is a damn shame I would of thought the EU would have bit more bite they could put too Blizzard about lost stuff from the banks. Its damn sorry this has happened now to anyone …
they have done that. so not sure why you are crying. do you think they are happy with what happened? dear lord. some of you think you are entitled to the sun and moon i swear
They could of damn well acknowledged the issue by a blue poster early on when it all started instead of ignoring the whole issues for weeks and weeks…