Guild Bank Missing Items Bug -- Aug/Sept 2024

Yep. Others like Hazelnutty had the same brush-off attitude. Sad.

Also, hello fellow 'hoofer! :ox:

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Honestly, I’m not sure it should stop at the gaming press. This is Microsoft we’re talking about. How they’ve handled this really should be a very big deal. What happens when something goes sideways with OneDrive because they decided to lay off tech people to save money? Just say whoosie-doodle! Nothing we can do? If people accept this laughable handling here, they’ll figure they can get away with it anywhere.

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I made edit updates to my own post, but would like to know if anyone’s checked their erroneously soulbound items since they were mailed.

It looks like the two I had have been reverted to Bind on Use now, but there’s a <Made by Player(your player that received the items)> tag on the them.

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Doesn´t MS have this xbox gaming thing, where you buy games and they land on your account, xbox live or something?

I am just trying to imagine someone bought games worth of thousands of $$$ and MS just does a data backup and all is gone. The compensation is them mailing you a CD key for a 5$ game.

:joy:

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A CD key for a $5 game that you own already.

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I did not have any BOE stuff restored, but I’m probably not the best to ask. I did not have any BOE’s in my guild banks.

I will go so far as to say I’m “mostly ok”. I only used my guild bank to store miscellaneous “stuff” from old expansions. Elemental motes, various drops, things like that. Profession-agnostic stuff. I got lucky. I lost a bunch of stuff like, oh spider silk, elemental motes from previous expansions, and 2 thermal anvils.

But I didn’t lose anything I really needed, or anything that was of high value. But just because I consider myself “ok” from this point, that does not mean this situation is ok. There needs to be compensation, dramatic compensation, for those affected. And we need some kind of statement beyond “Sorry…we’re sorry” like the BP guy from South Park.

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Logged in this morning and Draika still remains the only alt GM to receive anything in the mail.  I suppose it really was just the “one and done” yesterday night and shouldn’t be expecting any more restoration mail.
 

Fun fact: At one point in time, you could.  Blizzard had that original WoW Armory website that existed for the longest time in “beta” before disappearing with the release of the Cataclysm expansion.  I still miss it.  :frowning_face:

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I’ll admit, my guild bank was really just a magpie’s trove as well, loads of old xpac crafting mats and nothing of value, neither in gold or affection. I could regain what I lost, and possibly will, little by little, as I keep starting and questing around with my alts.

But Yeah™, this still doesn’t mean that the people who did lose piles of valuable stuff and treasured things are to be dismissed as some sort of “unfortunate casualties” and “collateral damage”, and that’s probably the greatest disconcert with this entire event for me.

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Yep. I PERSONALLY, while I would appreciate some compensation…I didn’t have anything of real value. It was mostly just me hoarding old expansion profession agnostic stuff, and random drops for things like Aldor/Scryers rep (which amazingly were the items I didn’t lose). I consider myself “ok”. Not because their “restoration” was of much use (though I appreciate my horde guid bank inky black potions being returned). But because I didn’t really have much of value to lose to begin with.

But still, that fact doesn’t make any of this ok. I think we need to make this blow up in the general gaming media, outside of just WOW itself. Not so much the event, but that Blizzard cannot be trusted to keep your character data safe, and everyone that plays the game is at risk of losing anything at any time.

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The apps log you in like a character in game and use the “in game” APIs. The web APIs I’m referring to are these, which are used by TSM, wowhead, etc.:

https://develop.battle.net/documentation/world-of-warcraft/game-data-apis

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You’d be SOL just like now.

Spend your money elsewhere for sure.

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You wait and hope they send you stuff. What you get is what you get.

How many more times do you think Blizzard is going to create a game that they don’t expect to do well, and then 20 years later come back and change things in the code to allow for things that weren’t ever meant to be available at the same time to be available at the same time…?


Should folks be frustrated? Sure.
Should folks be scared of situations like those you posed? Unless you genuinely think that Blizzard is gonna do what I said above, then no.

There will be more bugs in the game, but this type of a bug? It is practically implausible and logically impossible to happen again. Other serious bugs will occur of course, but not this type of a bug.

yeah microsofts approach to bad press is to either a.quickly revert the change and then reimplement it later when no ones looking or b. double down in a go pound sand kind of way.

Also, go look up the term/word “Payola” on Wikipedia, then imagine what a 21st century version of that would be like.

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It takes a lot to get people to act, but it does happen. See WoD and when flying was taken away.

But yes, saying you’re going to vote with your wallet is different than actually voting with your wallet, that is true.

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What you described does not mean that they do not have the capacity to make you whole, just that they may have chosen not to make you whole (aka ‘put in the effort’).

There is a difference between actual data loss, and programming code that fails to throw a switch based on the data that does exists.

There’s another bug currently that prevented people from getting a hard achievement, and Blizzard’s response was to fight the boss again to get the achievement, even though they know they did the work to get the achievement. That just shows laziness on Blizzard’s part to make their customers whole in my opinion.

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I would like a much more specific answer as to how this happened.

I would also like to know why my guild bank (and others) were affected and not ALL guild banks.

Does anyone have any idea as to how many of the total guild banks were affected? (like percentage)

“Too bad, so sad” is hardly enough of a response for 20 years of collecting items.

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I had thought I hadn’t been affected by this. My (private) guild bank held a ton of old-school patterns, like Lifestealing, and old alchemy patterns, like greater fire protection, and dozens of other patterns. I stopped using my guild bank for gold storage when I managed to pull all the gold out and then put it all in the Warband bank. I never checked my guild bank thoroughly.

I got restoration mails yesterday, containing:
2x Pink Mageweave shirts
1x Wildvine Potion recipe
1x Wildthorn Mail recipe
1x Schematic: Dark Iron Rifle

And that’s it. I was a bit confused so I went to go dump all that in my old patterns tab in the guild bank and saw the entire tab was empty.

I checked my other characters, because I had definitely done some rearranging prior to the expansion, but I was certain I had kept the patterns on my bank toon with all the transmog stuff on another toon.

Can’t find the patterns anywhere. They’re gone. The tab was full, or almost full. I don’t even remember everything that was in there. I can see some history in the log – plans: arcanite reaper, patern: white remedy cape, pattern: robe of the archmage, reciple: soothing turtle bisque – but there was so much more.

Edit: ALSO, I had tons and tons of old dragonscales of all colours! All gone. You can’t get them anymore. They’ve basically robbed me blind.

Blizzard, this isn’t even close to acceptable. Where’s my stuff and when will I get it back? I’ve opened a ticket but I don’t have much faith that anything else will be restored.

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Still have yet to see/hear from anyone that had any meaningful restoration of their missing items. Everyone seems to be in the 0-10% range. That seems completely different than the communication you did Blizzard.

So which is it? The restoration failed to do what was expected/is incomplete or your statement was less than truthful?

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