Disgusting company spitting out untested update after untested update.
24 Likes
Donât forget the untested hotfixes!
21 Likes
Thank you!!!
2 Likes
what about the items and gold missing from warband banks
11 Likes
Honestly, this is unacceptable.
32 Likes
Before 30 minutes ago I would have just told you that your memory is bad.
Now, Iâm very inclined to believe you.
9 Likes
This is very concerning that there is Data Loss. Data Loss is absolutely unacceptable as many people keep items no longer obtainable items in the game in their bank or very expensive items.
Now if this turns out to be that 99% of guilds get every single item back down to that 1 linen cloth, that will be somewhat reassuring depending on what wasnât recovered.
If it turns out, as some have pointed out, that stored TCG items are not recovered this will be absolutely damning to the collectors of this game.
35 Likes
Itâs a game. There have been no promises or guarantees about this kind of thing from Blizzard going back 20 years.
Sometimes software messes up and things canât be recovered.
There is absolutely nothing feasible that can be done to prevent it from happening occasionally and there is no magic button to poof things back.
Without wasting a lot of money this is going to happen sometimes.
I guess they could do constant backups and store the data for years⊠If you want to pay $50 a month for WoW. I donât, so if I lose a few thousand gold worth of items from a bank like this it would suck but it would be waaayyy too costly $$$ to implement a loss proof system.
1 Like
Except for the past 20 years until this instance we have not had this occur⊠Thatâs a 20 year precedent broken.
29 Likes
Thatâs 20 years of consistency that canât be had without another 20 years.
Blizzard pissed away this reputation, nobody else.
20 Likes
I have not experienced this bug, I am only commenting to say the response is unacceptable. Data loss shouldnât be a thing given backup processes.
Itâs extremely unlikely that a âtechnicalâ update to a maintenance procedure wiped all the backups, and if it did - yikes.
Itâs pretty likely that the development team is either:
A. Too lazy to go through all the data manually and restore what was lost.
B. Too cheap to keep backups long enough so the data is really gone.
Given this, Iâd advise people not to keep heavily valuable items in the warband bank, lol.
29 Likes
Terrible a** response. This amounts to hundreds of millions of gold if not worse. But more than that, numerous items and time spent collecting those items over 20 years by people that pay for a service to store those items. Shoo
29 Likes
Finally a response.
It is unacceptable that you lost items permanently. Period. I am extremely disappointed and my trust for this teamâs capability to steward Azeroth is at an all time low.
This issue was also raised for war banks. Will war bank items be addressed as well!?
36 Likes
Unless we get a response that we can expect the remaining missing items within the next month because they wanted to get most of the items back to the players, this is what players will think.
15 Likes
This bothers me so much. No transparency, no communication at all. You found it days in and didnât address the bug thread & youâve been trying to ârestoreâ items for WEEKS and yet again didnât address the bug thread.
SO many of us have multiple guild banks affected and reported it over a month ago and checked daily for updates and no one at Blizzard could even be bothered to just acknowledge the bug and a âweâre working on itâ reply⊠?
What steps have been taken that this wonât happen again? Data lossâŠ? What? Well, that doesnât bode well. Does this restoration apply to the gold, mounts, battle pets, grays, collectables, etc that have been deleted or just mats?
I do appreciate the bone you have tossed out but wow, Iâm still in so much disbelief that weâve been ignored for over a month on top of everything else wrong⊠and data loss, Iâm at a loss for words.
50 Likes
Or they are dropping that bomb now, getting people prepared for how little theyâll actually have restored.
Seems like a very odd thing that only some of that data was lost.
It seems even more odd that this took a month to mention.
20 Likes
Letâs imagine someone had the cap of gold worth of items that they could sell on the Auction House and then buy WoW tokens. That would result in 51 tokens, which is approximately $1,000. So technically, youâre saying, 'Weâre sorry, but you lost your money".
Blizzard should be rensposible for this, there is no excuse.
21 Likes
Surely you guys have restore points / backups of the production server you take prior to patch implementation? Restore it to a backup environment and copy the items overâŠ.?
My alt guild bank had some incredibly rare items that if they arenât restored Iâm going to just consider unsubbing.
38 Likes
My issue is nowhere near as impactful as the gbank issue, and itâs still killed my motivation to log on.
My play time has dropped off a cliff since, as thereâs just no real hope of a resolution in any sort of reasonable timeframe. Erosion of trust is not something theyâll get back by half-assing restorations worth tens or hundreds of millions of gold.
This post didnât help that feeling, at all.
28 Likes
This is mainly about guild banks wiped out, not the shared warband bank.
9 Likes