Haha I thought I recognised the name (Poisonenvy here, btw, from EU).
Itās very true that generally those of us in the EU feel like the abandoned unwanted relative in this relationship. Sure we have forums - but we donāt have bug report forums, we donāt have the Community Council forums (we literally had to argue the point just to get them to make a link to them, back when Blizzard were making a big āthingā of the Council) and although we get news updates, often those are simple copy/pastes from the US ones, complete with US dates and times. Sometimes weāll kick up a fuss about it and they might get round to updating them, but sometimes they donāt.
When we put tickets in (which get submitted to the EU side), we get bot responses telling us to go tell the US forums. Which we canāt do unless we get a second account (starter works) and level a character to 10+ first.
Generally the US blues are much more active than the EU blues ā¦ we happened to have one on our guild vault thread who had the same issue with their own guild vault and I think wanted to try and keep us updated, which is unusual, but theyāve obviously all been told to ignore these threads now and thereās been no further interaction.
@Shopkeeper ā¦ I checked my vault and there was nothing returned. I suspect that other guy was either misremembering or it was some sort of fluke.
Well this does explain why I see level 10ās in the forums ā and that explain why some of them posting are around that level -so I learned some new things today ā that is always a good thing for sureā¦ I guess the grass is not always greener.
Still waiting for my stuff Blizz!
Still havenāt forgotten!
All these new events sound awesome but the anger, hurt, betrayal of the Guild Banks is still very much present, which puts a huge damper on wanting to log in and play.
Anytime thereās news about some new feature (cool-sounding and otherwise) or third-party people on YouTube or whatever, praise how much better TWW seems to be, I have an urge (which I sometimes give in to) to yell āGIMME BACK ALL MY STUFF!!ā While I still enjoy aspects of the game, and enjoy seeing my friends there, it DOES dampen the enthusiasm for new features or content, it reminds me all the time how TERRIBLE they can be to their customers, and it makes EVERY BUG I SEE seem more significant, knowing how bad they can screw up and do nothing about it.
And while I wonāt fill up every green chat with it, I DO mention it enough now and then, that hopefully, other people wonāt forget either.
If they do anything that require old mats, or guildies wish for something easily made with old mats, it reminds me once again, of the BUG (which Kurn I think correctly called it a bank heist, as they took all of our stuff and DECIDED to not give it back or if they couldnāt, do absolutely nothing to compensate). When it comes to news that I like, rather than jumping up and down, hearing about something Iāve wanted for SOO LONG (player housing) Iām now only very cautiously optimistic and in the back of my mind, wonder how they are going to screw it up or what OTHER thing that now WORKS will they screw up to make it work and then NOT fix the issue.
Every mention of World of Warcraft and Blizzard I think, will ALWAYS be colored by this disaster for all of us badly affected.
I commented about the bank heist on a few of their social media posts and there were a lot of people in the comments who didnāt even know it had happened. A few people checked their own guild banks and found them missing things as well. I keep seeing cool new things wow is adding, and I think āoh maybe Iāll resub and check it outā and then I remember how I like to divide my time 50/50 between doing new content and then doing completionist stuff, and my entire guild bank is now depressingly empty. I get a new item, I go to put it in my bank, I remember that tomorrow blizz might delete everything in it and do nothing about it.
Unless they actually do something to fix the issue, instead of just ignoring it, I donāt think Iāll be able to play again without it being tainted by this experience. Itās not the wow I paid for, and itās certainly not the wow I grew up with.
Looking at the shrinking zones, reskinned plots, and the announcement of the next 3 expansion at the same time, I cant help but feel the only thing missing on the timeline graphic is the end of WoW. Possibly with a nice home for your character and for a fee you can transfer your toon names to WoW2 which will be independent of old code, legacy items, and history maybe even a new world.
it felt like steps in the right direction at the start, with the player housing reveal, the dedicated timeline of updates, the whole āweāre gonna listen to the players moreā thing, etc. now it just feels like theyāre just frantically patching holes in a leaking ship, but for each hole they fix, six new ones pop up, and they either donāt care or for some reason arenāt capable of fixing the actual cause of the holes
and to continue the boat metaphor, this whole game feels like the ship of theseus now. same name, same concept, completely different parts.
I donāt knowā¦ Just seems like a lot of at this point to be honest. Hype to keep people coming back. I say this not because they stole everything out of my guild bank and I have never seen a single thing back, but overall, it is heading in a bad direction.
They need to learn to either deliver on what they promise or under promise and overdeliver.
they do deliver what they promise. Theyāre just very careful on the wording of those promises and they never said outright that theyād deliver it fully working indeed
So, aside from the whole disastrous bank issue, the whole not-treating-guilds-well issues, the myriads of bugs, itās . . . too much. By that, I mean, quantity over quality.
Iām not saying that all of the events are not fun. I rather enjoyed Remix, but they put out patch after patch before most busy adults can get everything they want done. They throw out FOMO content (which, OK, Remix was definitely one). They had a big anniversary event, which was nice, but then, while THAT was going on, throw out a āminor patchā that has a new, albeit, small area, and thatās happening while Winter Veil is going on.
I used to love just . . . hanging out. I loved the little lulls (and actually even the longer lulls, which I know most of you donāt). I like being able to go do a bunch of old content or just sit around town and chat with my guild mates. I USED to enjoy getting old mats to have for a rainy day (which all got swept away by a mysterious flood and Blizzard wouldnāt go around looking for our stuff . . . yes, yes, it does come back to that, doesnāt it?)
Now, unless persuaded by a friend to do a mog run, I just mostly try to keep up with current stuff. I really want to go back and get more anima from SL (even though I didnāt like SL) so I can buy more of the mogs and such from the different covenants. I want to finish the campaigns of the different covenants on alts. But when Iām done doing what I NEED to do to keep up, tbh, Iām just sick of playing. Even though we had a LOT TO DO, not all of it is very compelling, so I often tab out to find a video and end up watching YouTube, sometimes forgetting that Iām logged on (this started mostly during Shadowlands and I guess the habit stuck). Aside from the awful bug and such, is the content TERRIBLE? No, but some of it is just . . . unnecessary. I love mogging and I see all of the mogs available on the new island but thinking that Iād have to come back later to earn the currency to get them and that I probably wonāt have time so thatās another thing thatās just going to sit there, makes me less than happy.
There was a time when people could and DID find their own fun, be it old content, being a altoholic, or whatever, and if not, so what if they played another game while waiting for content? (Maybe they lost too many players during the lull?) Also, there was a time when they TESTED stuff before throwing it out there. With all of the bugs, I have to think they have MINIMAL testing IF ANY. Alphas, Betas and PTRs DO NOT take the place of professional testing. I donāt care if we have to wait two extra months for a new major patch. I want it in good shape. I donāt want to worry about LOSING ANYTHING because they donāt want to spend resources on testing and making sure everything WORKS (or making sure that if itās broken, they FIX IT and REPAIR THE DAMAGE, like . . . I dunno, searching for and GIVING BACK OUR STUFF).
TL:DR. Slow Down. Test everything thoroughly. If you broke it, fix it and make it right for players. Quality over Quantity.
I completely agree with you. But as long as the lack of quality doesnāt have any consequences and quantity makes tons of money, there will be no change. Disappointed customers are still paying customers and continue to do so.
Considering that a large amount of players doesnāt want to hear anything about these problems and blissfully act like the game is basically bug-free and the best game any company could offer in terms of quality, thereās no hope that itāll get better. It will get only worse.
I am going to politely disagree. I can think of many things they failed to deliver on. Delivery on promises also includes it working correctly, otherwise it was not delivered.
If you ordered a 50,000.00 car and the manufacturer promised to give you Apple car play and then they took it away 6 months later stating we apologize for the inconvenience this may have caused (think of it like reputations), or you purchased bigger tires and rims only to have them removed at the shop during maintenance (think of it like a guild bank) and they state, we apologize for the inconvenience this may have caused or the dashboard continues to change every day, sometimes working while other times not working (think of this as WWI).
Would you continue to accept they delivered? No, you wouldnāt, and most reasonable people would also not accept that as any kind of delivered product.
This entire scenario can also be use with software ā Microsoft office. Think about if you were using excel and it was sometimes available to use and other times not, or if it lost your numbers or changed them or just started calculating incorrectly, or features disappeared or saved documents just vanished in the Office365 cloud and they couldnāt return themā¦ That would also not be considered a delivered product, it would be considered garbage.
They donāt give a ratās behind if people are upset, as long as theyāre paying. A paying customer is a āhappyā customer in their eyes. They donāt care how many posts people make on the forums, or even how many of their little streamers or influencers or whatever they call themselves nowadays talk smack, getting paid is all they care about, and if theyāre getting paid, then everything is fine.
(Poisonenvy here, btw, from EU).
at this point to be honest. Hype to keep people coming back. I say this not because they stole everything out of my guild bank and I have never seen a single thing back, but overall, it is heading in a bad direction.