uhm…they could always have just done a server rollback. you know create a saved data image of everything in the game before such a major update.
5 Likes
I just checked my personal guild bank, because I forgot about it. One full tab is completely gone of transmog. I know one of the tabs I moved to the Warbank. But the other I left full of stuff, because it didn’t fit.
No mail.
8 Likes
I’ve had items in my guild bank for years as well. Since about 2016. I hoarded mats from all expansions and then more recently just started putting in things for auctioning in there, so maybe all the auctioning stuff should have been gone, but literally everything was gone.
Every single item except 2. I don’t think that the log problems have been going on that long.
5 Likes
yeah…uhm…data backups should be kept seperate.
4 Likes
I’d never trust anything in your GB again… ever.
1 Like
From now on… no more transmogs and no more holiday rewards (we had rare cosmetics, pets and mounts) will be stored.
It’ll be mats and consumables and nothing else.
3 Likes
Got back only 5% of the total items lost in my guild bank, which had 90% of its inventory wiped out by this bug. Still missing nearly a whole tab of valuable pets, consumables, rare old items and much more.
Worse yet, I can look at the logs and see stacks of deposited items that were never removed but weren’t restored. Which means the bank logs weren’t even accounted for in the restoration process. Beyond disappointed.
13 Likes
I’m going to need to find an addon that creates a log for the guild bank (since Blizzard apparently can’t do that) before I start using it again.
And yeah, when I do its just gonna be the garbage that is worth pennies but I need for some obscure recipe or something.
Of course Blizzard would never accept an addon log as proof, but at least I’d know what I lost. I guess. idk. im a bit overwhelmed by the amount of time i wasted farming out mats and then its like like LOL GONE TOO BAD SO SAD
how to even start to rebuild
do i even care to
4 Likes
this has ALWAYS been the case. once that timeframe passes the item is autmatically purged from the databanks memory forever. they have NEVER had the power to restore it once it gets to that point.
Problem is that Blizz doesn’t take our data or screenshots. So we couldn’t use it for tickets. Only for personal use.
5 Likes
Right, and that timeframe is getting smaller and smaller these days. It’s sad to see.
1 Like
Sheesh, what a rough situation. Nice to finally have a response and a supposed resolution to the problem. But so far this ‘restoration’ isn’t looking so good. Hopefully it’s an ongoing thing, because what’s been restored so far is pretty shocking. This is both an unprecedented situation and, frankly, an unacceptable response from a company with Blizzard’s pedigree. Maybe a solo dev running a game from his basement. Not AAA Blizzard with offices around the globe and more money than any of us can count.
14 Likes
All that is left out of about 4 total full tabs of items are 3 x stacks of goblin gliders.
TY Blizz…
Good job.
3 Likes
Fixed it for ya.
4 Likes
all items restored by a gm are always unfortunately soulbound…yeah hope you guys werent planning to sell any of that stuff…cause now even if you get it back…you aint ever selling it.
4 guild banks absolutely full of stuff and the only thing I got back was my stack of XA-1000 Surface Skimmers and a couple of potions. /wrist
3 Likes
I was never a person who “defended” Blizzard but I never piled on them either; however, dropping this giant 
in the punch bowl and walking away has definitely made me very distrusting of this company.
14 Likes
That is false.
3 Likes
One person in the bug report thread reported receiving a BOE item that was not soulbound.
We already knew their development processes were in shambles given how bugged expansions have been as of late, but to think their operations processes are also complete bunk now is just…
Words can’t describe how disappointing this is. War Within is a great expansion, sans all the bugs, yet somehow Blizzard yet again snatched defeat from the jaws of victory. Unreal and sad.
9 Likes