Guild Bank Missing Items Bug -- Aug/Sept 2024 (Part 1)

Last day of my sub. I’ve been around enough to know that bugs in this game show up again and again, and almost every time they tweak an existing system something goes wrong. I saw someone recently posting after a race change they lost a reputation, and man I know I’d heard that before. There were issues with that since it was added.

I personally have had to rebuy Guild Pages/Heralds multiple times because they disappear. Players are losing the shirts off their backs. They can’t access old content. And you can be sure there will be more problems when they make more reputations account wide and change the personal banks.

Items in game are part of day to day gameplay. Each one represents time spent and many are useful in ongoing gameplay. Constantly wondering if something is going to disappear makes the entire experience of playing stressful and maddening. I want more than just items back.

I want some evidence that they are testing better, working to improve data integrity & backup systems and working on the underlying issues. I want to know that when things disappear (and they will) I won’t have to fight to get it restored, and that includes reputations and other data. We shouldn’t have to fight them to get them to do the right thing. I want public acknowledgement of this fiasco by someone in the company in the press and on social media.

Goodbye

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