They’re talking about Vrakthris, one of the blues you can see posting in threads in the customer support section.
I’m not sure I get what’s hard to understand about this when CMs have had a month to clarify, and CS tickets people have posted here have talked about the restoration as ongoing, and also completed.
CS does not have the full info on this. Forum posters drawing their own conclusions don’t have full info. So it either has to come from the CMs or higher up at this point. For EU, it seems like they’re getting some answers at least. NA feels completely stonewalled, whether intentional or not.