And so… response is a shrug? Oops!
Is that sincerest 2024 business response? If i took my car in for an oil change and came to pick it up: the seats, steering and engine is stripped out and the dealership says “oops”…? They wouldn’t stay in business long.
“Mistakes have been made.” Ok… so fix it. You cannot, because you carelessly did not prep your sysyem BEFORE a major change? Ok…
So then what do you do? Hey I got it, why not ATTEMPT to act like a multi billon $ corporation and set things right with your customers? I have been told by casual raiders, “Who cares? It 's just pixels.” For us “lifers” playing all 20 years, collecting from day one, pathetic as it may be, it IS our life, our comfort… it was security in gathering… a home. So… solving, lets take the raiders view point “it’s just pixels”, so… just pixel tokens for each/tab and guild bank lost. Costs WOW ZIP<<< Would go a long way to restore faith in the game.
At the very least, WOW could and should return my prepaid subscription!