It’s pixels in a game that we pay money for where collecting these pixels is the point of the game and Blizzard is supposed to keep our data safe. If our data cannot be kept safe, there is no point in playing the game if the items we collect will not stay on our characters. Why is this so hard to understand?
How would you like it if a cloud storage service you paid for suddenly lost all your files, and you had things like sentimental family pictures on it? Too bad, so sad, it’s just data, you’ll live.
People being affected like this is a perfectly valid reason for unsubbing forever, and I support those who do so. Even though I was not affected much (didn’t lose anything important).