Even in real data centers, when data is lost or something crashes, the only two options are:
- Client lets it slide and prays it does not happen again, or
- Client sues for damages
So unless someone plans to whip out a lawyer, and sue a game company whose EULA literally says,
THIS AGREEMENT CONTAINS A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER IN THE SECTION TITLED “DISPUTE RESOLUTION.” THIS AGREEMENT AFFECTS YOUR RIGHTS WITH RESPECT TO ANY “DISPUTE” BETWEEN YOU AND BLIZZARD AND MAY REQUIRE YOU TO RESOLVE DISPUTES IN BINDING, INDIVIDUAL ARBITRATION, AND NOT IN COURT.
and goes on to say
For purposes of this Agreement and any agreements referenced herein, “Custom Games” includes all content created using the Game Editor(s), including but not limited to all digital files associated with such Custom Games, as well as (1) all content contained within such files, including but not limited to player and non-player characters, audio and video elements, environments, objects, items, skins, and textures, (2) all titles, trademarks, trade names, character names, or other names and phrases associated with or included within the Custom Game, and (3) any other intellectual property rights contained within the Custom Game, including any and all content, game concepts, methods or ideas.
Translation: “It is ours and we are letting you use it.” WoW is little more than a time sink, that we pay for, and hold them completely harmless for ALL loss, even their own pixels. Do I agree with it? No. Should we have to put up with it? No. Is there anything we can do more than lodge a complaint? I’ll give you three guesses and the answer starts with an N. 