But most players don’t also bother posting, at all.
Most players dislike something, then they simply don’t play it. They won’t even bother posting on the forums.
If you own a restaurant, or a retail store, your greatest worry is not that elderly person who bothers to write a letter/email when something goes wrong; Your greatest worry is all of the people who already know they don’t like the place.
To me, BFA IS like that restaurant or retail store.
Let us imagine that there was some restaurant you used to like. Later, everything changed at that restaurant and it was pretty bad and you could not really find a reason to bother to go there and eat now. However, you knew there was going to be another restaurant upgrade to 8.1(yeah, I’m not being sneaky about this at all) where suddenly the restaurant sounded like it would be worth going to again!
Do you know what I MIGHT SAY? I might say, “Forget you restaurant, why didn’t you just have all that stuff TO BEGIN WITH?”