Forum Character Selection Issues

For about a week now, my available characters in the forum selection drop down have not been updating (specifically my Classic characters with default browser as Chrome). I have recently contacted support (US69250365 and US69250924) and followed all troubleshooting methods provided by them, which included posting here.

Chrome: Cleared cache and all history, logged out/in. I can see both of my Classic characters but they’re not up to date.

IE / Firefox: Logged in/out. I can’t see any of my Classic characters.

I’m hoping to have this resolved as I’ve been using the forums to recruit for my guild and a level 56 Rogue in a different guild looks a little shady compared to my updated status of a level 60 Rogue in the guild I’m recruiting for. I greatly appreciate any assistance.

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