Forum and its negativity and toxicity

There’s negativity due to complaining for sure, but what I see that I don’t really see on other game’s forums is a crazy level of “trolling” that just happens constantly.

Every other thread is a bait attempt or just complete intentional nonsense, it’s surreal how much of it there is.

Theres still very low moderation. You basically have to overtly be hateful. Or say a no no

The more blizzard caves to complaints, the more complaints there will be. Just like giving in to a child’s tantrum - you guarantee a repeat of that behavior. It is called positive reinforcement.

Life is not that black and white. Without a lot of opinions we wouldn’t have half the customizations we have now. Who knows what other game modes we would not have had.

It’s true the game can’t be held hostage all the time. But at the same time you can’t just ignore your player base and have a healthy game either especially when you’re going in a neg revenue direction

Feedback is one type of data and you have to make decisions based on data

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Ok that is your opinion doesn’t negate the fact that people who are rewarded for their complaining will complain more.

I will give you this though - blizzard very often doesn’t seem to look for a solution to complaints that doesn’t affect others negatively either. That results in others complaining once their game was broken by the complaining of the first group.

I mean how do you even know they’re caving in and not making a decision based on data they collected?

For instance a ret nerfs should have been easily identifiable Through metrics… Even if there wasn’t any complaining.

People complain about everything. I’ve seen it all. It’s not giving in that makes people whiny so much as it’s just a generational thing.

I haven’t seen so much whining as in the last fifteen years

it is easy if you watch the timing lately - if they made decisions based on the data they collect, they would be making good changes ahead of the complaints on occasions, not a week or two or three after.

Sometimes. But correlation doesn’t always equal causation. If you look at the data mythic plus could be more or less played. So they do more mythic stuff… Like they added last season… But i’m pretty sure it wasn’t as popular as they would have hoped.

All you can do is make decisions that seem right in the moment.

Sometimes you’re too late and people have already left. People are also fickle. It’s a tough industry these days