Extreme Latency Issues Specifically in Battlegrounds and Arenas

This has been an ongoing problem for me for over two years now, I purchased a new mesh router I had thought it had solved my problem, as usually it has been fine in casual play but as I am getting back into rated PVP I have noticed my issues re-occurring in both un-rated and rated battleground and arenas.

The issue: my Latency will spike drastically, sometimes upwards of 2999, both on home and world, to the point where my abilities and spells will not activate, however I am able to chat, type in chat, see new chat messages coming in from guild and instances, but my character is stuck in place, using any spells via click or keybind results in nothing happening. Usually if I exit the game and restart it I will be fine for a few minutes before it spikes back again usually as soon as I join a battleground or arena.

I was advised by a guildmate that perhaps the issue falls on my cpu, who went through a similar experience, perhaps overheating causing this issue and not my internet, and I’m beginning to wonder if this is indeed not an internet issue but a cpu issue. What confused me was when I would run the looking-glass test while experiencing this issue, it was showing me packet loss of up to 100%.

Hoping I can figure out the cause here, I will post up results of the looking-glass results as well as WinMTR results both during the issue and outside of the game. Unfortunately my router is located on the floor below me, and there is no possible way for me to hardwire an ethernet cable down to it so I am restricted to using a wireless connection. I have tried everything from rebooting the router and modem, ipconfig to flush dns, cache, suspend and restart all connections. I am at a complete loss, and it’s frustrating being unable to support my guildmates in rbgs due to these issues happening mid-games.

The thing that gets me is I don’t have any of these noticeable latency issues with other online games on any of my xbox series x, playstation 5, or other online pc games, although I can not monitor them as easily so there could be background issues I’m unaware of

Hardware:
AMD Ryzen 3700X
Asus ROG Strix X570-E
G.Skill Ripjaws 32GB DDR4 3200Mhz (4X 8GB)
Evga Nvidia RTX 2080ti
Intel Wi-Fi 6 AX200 160MHz with external dual-band antenna
Intel SSDSC2KW256GB SSD (This could be the issue according to my guildmate as well, I’ll attempt to move to another ssd and re-test)

Internet:
Netgear Orbi RBR20 Router with RBW30 Satellite, Satellite located on the floor above router located in the same room as the pc I am playing on
Service: Spectrum 400Mbps (Traditional Cable Internet, not fiber-optic)

Game Settings:
2560x1440 Resolution
General: 10 Preset
Ray Tracing Shadows High on DX12
8x MSAA
16X Filtering
No Post AA
In Game Network Settings:
Optimize Network for Speed
IPV6 is NOT enabled

Battleground Raid Settings
Preset 5
Textures: High
Dynamic Spell Density
View 3
Environment 4
Ground Clutter 4

Addons: The usual suspects
Elvui and misc plugins
Merathalis elvui plugin
Details
DBM
Capping
Battleground Enemies
GladiusEX
GladiatorloSA
FocusInterruptSounds
HHTD
Plater
HandyNotes
Masque
BetterWardrobe
BigDebuffs
Cargbags_Nivaya Fan Update
Leatrix Maps
oPie
Omnibar
PetTracker
Rarity
Rematch
SharedMedia
SilverDragon
TomTom
weizPVP
World Quest Tracker

(Adaptive Res) as I am literally unable to play epic battlegrounds above 30fps without knocking my scaling down to below 100% sometimes as low as 50%

Logs:

During Issue to Sargeras (My Server)

TRACEROUTE:
traceroute to 74.76.224.184 (74.76.224.184), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.557 ms  0.532 ms  0.530 ms
 2  24.105.18.2 (24.105.18.2)  0.555 ms  0.580 ms  0.680 ms
 3  137.221.105.14 (137.221.105.14)  1.095 ms  1.100 ms  1.098 ms
 4  137.221.66.18 (137.221.66.18)  2.106 ms  2.110 ms  2.106 ms
 5  137.221.83.82 (137.221.83.82)  422.320 ms  642.338 ms  642.367 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  12.449 ms  12.145 ms  12.537 ms
 8  lag-1061.pr2.lax10.netops.charter.com (24.30.201.94)  11.795 ms  6.601 ms  6.712 ms
 9  lag-110.tustca4200w-bcr00.netops.charter.com (66.109.3.18)  55.453 ms  57.713 ms  57.694 ms
10  lag-16.dllstx976iw-bcr00.netops.charter.com (66.109.6.1)  50.411 ms  50.511 ms  50.353 ms
11  lag-401.bcr01nsvntnjy.netops.charter.com (107.14.19.192)  50.167 ms  50.103 ms  51.097 ms
12  lag-502.chcgildt87w-bcr00.netops.charter.com (66.109.6.118)  50.325 ms  50.322 ms  50.441 ms
13  lag-5.rcr01rochnyei.netops.charter.com (66.109.6.73)  63.635 ms  63.659 ms  63.796 ms
14  lag-1.nadmma0102h.netops.charter.com (24.58.34.129)  83.154 ms  82.533 ms  88.297 ms
15  agg2.nadmma0102m.nyroc.rr.com (24.58.201.238)  76.644 ms  76.757 ms  76.631 ms


09/05/2022 21:50:29 UTC
--------------------

TRACEROUTE:
traceroute to 74.76.224.184 (74.76.224.184), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.287 ms  0.288 ms  0.279 ms
 2  24.105.18.2 (24.105.18.2)  1.794 ms  1.811 ms  1.814 ms
 3  137.221.105.14 (137.221.105.14)  1.814 ms  1.815 ms  1.815 ms
 4  137.221.66.18 (137.221.66.18)  0.785 ms  0.803 ms  0.809 ms
 5  137.221.83.82 (137.221.83.82)  1046.300 ms  1046.333 ms  1046.341 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  6.050 ms  6.054 ms  6.154 ms
 8  lag-1061.pr2.lax10.netops.charter.com (24.30.201.94)  5.513 ms  5.755 ms  5.736 ms
 9  lag-110.tustca4200w-bcr00.netops.charter.com (66.109.3.18)  58.200 ms  57.650 ms  57.620 ms
10  lag-16.dllstx976iw-bcr00.netops.charter.com (66.109.6.1)  50.432 ms  50.286 ms  50.329 ms
11  lag-401.bcr01nsvntnjy.netops.charter.com (107.14.19.192)  51.094 ms  51.004 ms  50.851 ms
12  lag-502.chcgildt87w-bcr00.netops.charter.com (66.109.6.118)  50.777 ms  50.268 ms  50.243 ms
13  lag-5.rcr01rochnyei.netops.charter.com (66.109.6.73)  63.636 ms  65.109 ms  65.185 ms
14  lag-1.nadmma0102h.netops.charter.com (24.58.34.129)  92.181 ms  92.196 ms  89.862 ms
15  agg2.nadmma0102m.nyroc.rr.com (24.58.201.238)  76.674 ms  76.777 ms  76.628 ms


09/05/2022 21:50:30 UTC
--------------------

PING:
PING 74.76.224.184 (74.76.224.184) 56(84) bytes of data.

--- 74.76.224.184 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



09/05/2022 21:50:29 UTC
--------------------

TRACEROUTE:
traceroute to 74.76.224.184 (74.76.224.184), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.443 ms  0.435 ms  0.434 ms
 2  24.105.18.2 (24.105.18.2)  0.643 ms  0.735 ms  0.827 ms
 3  137.221.105.14 (137.221.105.14)  0.951 ms  0.957 ms  1.037 ms
 4  137.221.66.18 (137.221.66.18)  1.576 ms  1.591 ms  1.594 ms
 5  137.221.83.82 (137.221.83.82)  1072.800 ms  1072.830 ms  1072.835 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  5.991 ms  6.033 ms  6.021 ms
 8  lag-1061.pr2.lax10.netops.charter.com (24.30.201.94)  5.673 ms  5.587 ms  5.576 ms
 9  lag-110.tustca4200w-bcr00.netops.charter.com (66.109.3.18)  56.344 ms  55.842 ms  55.961 ms
10  lag-16.dllstx976iw-bcr00.netops.charter.com (66.109.6.1)  50.489 ms  50.606 ms  50.542 ms
11  lag-401.bcr01nsvntnjy.netops.charter.com (107.14.19.192)  51.454 ms  51.457 ms  51.268 ms
12  lag-502.chcgildt87w-bcr00.netops.charter.com (66.109.6.118)  112.485 ms  80.209 ms  76.228 ms
13  lag-5.rcr01rochnyei.netops.charter.com (66.109.6.73)  63.762 ms  63.592 ms  63.677 ms
14  lag-1.nadmma0102h.netops.charter.com (24.58.34.129)  85.004 ms  84.726 ms  84.724 ms
15  agg2.nadmma0102m.nyroc.rr.com (24.58.201.238)  76.629 ms  76.627 ms  76.629 ms


09/05/2022 21:50:33 UTC
--------------------

PING:
PING 74.76.224.184 (74.76.224.184) 56(84) bytes of data.

--- 74.76.224.184 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3005ms



09/05/2022 21:50:31 UTC
--------------------

TRACEROUTE:
traceroute to 74.76.224.184 (74.76.224.184), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.505 ms  0.490 ms  0.490 ms
 2  37.244.23.3 (37.244.23.3)  0.726 ms  0.790 ms  0.875 ms
 3  24.105.62.148 (24.105.62.148)  0.943 ms  0.955 ms  0.957 ms
 4  137.221.66.12 (137.221.66.12)  2.088 ms  2.099 ms  2.103 ms
 5  137.221.69.56 (137.221.69.56)  1086.730 ms  1306.707 ms  1306.721 ms
 6  137.221.69.34 (137.221.69.34)  36.510 ms  30.872 ms  30.815 ms
 7  lag-1061.pr2.chi10.netops.charter.com (24.30.201.80)  2.241 ms  2.307 ms  2.279 ms
 8  lag-301.chcgildt87w-bcr00.netops.charter.com (209.18.43.60)  2.755 ms  2.677 ms  2.644 ms
 9  lag-1.rcr01rochnyei.netops.charter.com (66.109.6.3)  15.967 ms  15.944 ms  16.036 ms
10  lag-1.nadmma0102h.netops.charter.com (24.58.34.129)  42.109 ms  42.101 ms  42.095 ms
11  agg2.nadmma0102m.nyroc.rr.com (24.58.201.238)  28.397 ms  28.502 ms  28.581 ms
12  * * *
13  * * *
14  * * *
15  * * *


09/05/2022 21:50:36 UTC
--------------------

PING:
PING 74.76.224.184 (74.76.224.184) 56(84) bytes of data.

--- 74.76.224.184 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3004ms



09/05/2022 21:50:35 UTC
--------------------

PING:
PING 74.76.224.184 (74.76.224.184) 56(84) bytes of data.

--- 74.76.224.184 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms



09/05/2022 21:50:38 UTC
--------------------

MTR:
Start: Mon May  9 21:50:29 2022 Blizzard  1.|-- Blizzard                                  0.0%    10    0.3   0.3   0.3   0.4   0.0
  2.|-- 24.105.18.2                                   0.0%    10    0.5   0.7   0.5   2.3   0.3
  3.|-- 137.221.105.14                                0.0%    10    0.9   1.0   0.7   2.5   0.3
  4.|-- 137.221.66.18                                 0.0%    10    0.5   0.5   0.4   0.7   0.0
  5.|-- 137.221.83.82                                 0.0%    10  243.6 581.3 121.8 1406. 436.3
  6.|-- 137.221.65.68                                90.0%    10  13410 13410 13410 13410   0.0
  7.|-- 137.221.68.32                                 0.0%    10    5.9  12.1   5.8  59.3  16.8
  8.|-- lag-1061.pr2.lax10.netops.charter.com         0.0%    10   18.5  20.8   5.7  43.0  10.5
  9.|-- lag-110.tustca4200w-bcr00.netops.charter.com  0.0%    10   53.8  54.9  51.4  57.9   2.2
 10.|-- lag-16.dllstx976iw-bcr00.netops.charter.com   0.0%    10   50.2  50.4  50.2  50.5   0.0
 11.|-- lag-401.bcr01nsvntnjy.netops.charter.com      0.0%    10   50.4  50.9  50.3  52.9   0.7
 12.|-- lag-502.chcgildt87w-bcr00.netops.charter.com  0.0%    10   50.6  50.5  50.3  50.6   0.0
 13.|-- lag-5.rcr01rochnyei.netops.charter.com        0.0%    10   64.0  63.9  63.7  64.3   0.0
 14.|-- lag-1.nadmma0102h.netops.charter.com          0.0%    10   86.6  89.5  82.0 119.7  11.0
 15.|-- agg2.nadmma0102m.nyroc.rr.com                 0.0%    10   78.6  76.9  76.6  78.6   0.6
 16.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


09/05/2022 21:50:29 UTC
--------------------

TRACEROUTE:
traceroute to 74.76.224.184 (74.76.224.184), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.360 ms  0.340 ms  0.338 ms
 2  37.244.23.131 (37.244.23.131)  0.686 ms  0.813 ms  0.821 ms
 3  24.105.62.148 (24.105.62.148)  1.446 ms  1.453 ms  1.450 ms
 4  137.221.66.8 (137.221.66.8)  1.446 ms  1.443 ms  1.441 ms
 5  137.221.69.50 (137.221.69.50)  1208.200 ms  1208.216 ms  1208.219 ms
 6  137.221.69.34 (137.221.69.34)  1.589 ms  1.727 ms  1.690 ms
 7  lag-1061.pr2.chi10.netops.charter.com (24.30.201.80)  18.455 ms  14.007 ms  13.921 ms
 8  lag-111.chcgildt87w-bcr00.netops.charter.com (66.109.5.224)  1.721 ms  1.727 ms  1.753 ms
 9  lag-5.rcr01rochnyei.netops.charter.com (66.109.6.73)  15.554 ms  15.016 ms  15.095 ms
10  lag-1.nadmma0102h.netops.charter.com (24.58.34.129)  176.695 ms  176.749 ms  176.752 ms
11  agg2.nadmma0102m.nyroc.rr.com (24.58.201.238)  28.371 ms  28.459 ms  28.467 ms
12  * * *
13  * * *
14  * * *
15  * * *


09/05/2022 21:50:43 UTC
--------------------

MTR:
Start: Mon May  9 21:50:30 2022 Blizzard  1.|-- Blizzard                                  0.0%    10    0.3   0.3   0.2   0.5   0.0
  2.|-- 24.105.18.2                                   0.0%    10    0.5   0.6   0.5   0.9   0.0
  3.|-- 137.221.105.14                                0.0%    10    1.1   0.9   0.7   1.1   0.0
  4.|-- 137.221.66.18                                 0.0%    10    0.4   0.5   0.4   0.7   0.0
  5.|-- 137.221.83.82                                 0.0%    10  810.8 608.1  53.0 1215. 371.1
  6.|-- 137.221.65.68                                80.0%    10  13138 13049 12960 13138 125.4
  7.|-- 137.221.68.32                                 0.0%    10    5.9   8.6   5.9  30.7   7.7
  8.|-- lag-1061.pr2.lax10.netops.charter.com         0.0%    10   18.6  10.7   5.4  18.6   4.9
  9.|-- lag-110.tustca4200w-bcr00.netops.charter.com  0.0%    10   52.8  53.4  50.4  57.2   2.2
 10.|-- lag-16.dllstx976iw-bcr00.netops.charter.com   0.0%    10   50.3  53.2  50.3  77.9   8.6
 11.|-- lag-401.bcr01nsvntnjy.netops.charter.com      0.0%    10   50.2  52.0  50.2  59.2   2.7
 12.|-- lag-502.chcgildt87w-bcr00.netops.charter.com  0.0%    10   50.4  50.5  50.4  50.8   0.0
 13.|-- lag-5.rcr01rochnyei.netops.charter.com        0.0%    10   64.1  65.1  63.9  74.5   3.2
 14.|-- lag-1.nadmma0102h.netops.charter.com          0.0%    10  254.3 112.8  84.3 254.3  52.6
 15.|-- agg2.nadmma0102m.nyroc.rr.com                 0.0%    10   76.7  76.7  76.6  77.0   0.0
 16.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


09/05/2022 21:50:30 UTC
--------------------

MTR:
Start: Mon May  9 21:50:32 2022 Blizzard  1.|-- Blizzard                                  0.0%    10    0.3   0.3   0.3   0.4   0.0
  2.|-- 24.105.18.2                                   0.0%    10    0.5   0.6   0.5   1.0   0.0
  3.|-- 137.221.105.14                                0.0%    10    0.8   0.9   0.7   1.1   0.0
  4.|-- 137.221.66.18                                 0.0%    10   12.3   7.9   0.4  19.5   8.0
  5.|-- 137.221.83.82                                 0.0%    10  842.8 679.0 146.5 1232. 382.9
  6.|-- 137.221.65.68                                90.0%    10  13611 13611 13611 13611   0.0
  7.|-- 137.221.68.32                                 0.0%    10    7.9  10.1   5.9  43.4  11.7
  8.|-- lag-1061.pr2.lax10.netops.charter.com         0.0%    10    5.4   5.6   5.4   6.1   0.0
  9.|-- lag-110.tustca4200w-bcr00.netops.charter.com  0.0%    10   52.3  54.1  51.2  57.3   2.0
 10.|-- lag-16.dllstx976iw-bcr00.netops.charter.com   0.0%    10   50.5  50.4  50.3  50.7   0.0
 11.|-- lag-401.bcr01nsvntnjy.netops.charter.com      0.0%    10   50.5  52.1  50.4  58.3   2.4
 12.|-- lag-502.chcgildt87w-bcr00.netops.charter.com  0.0%    10   50.7  50.6  50.4  51.3   0.0
 13.|-- lag-5.rcr01rochnyei.netops.charter.com        0.0%    10   63.8  63.9  63.7  64.1   0.0
 14.|-- lag-1.nadmma0102h.netops.charter.com          0.0%    10   82.9 113.7  82.9 217.3  47.2
 15.|-- agg2.nadmma0102m.nyroc.rr.com                 0.0%    10   76.7  76.7  76.7  77.0   0.0
 16.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


09/05/2022 21:50:32 UTC
--------------------

TRACEROUTE:
traceroute to 74.76.224.184 (74.76.224.184), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.504 ms  0.488 ms  0.490 ms
 2  37.244.23.131 (37.244.23.131)  0.608 ms  0.761 ms  0.792 ms
 3  24.105.62.148 (24.105.62.148)  0.940 ms  0.952 ms  0.953 ms
 4  137.221.66.8 (137.221.66.8)  1.065 ms  1.071 ms  1.072 ms
 5  137.221.69.50 (137.221.69.50)  815.617 ms  815.676 ms  815.696 ms
 6  137.221.69.34 (137.221.69.34)  1.722 ms  1.815 ms  1.973 ms
 7  lag-1061.pr2.chi10.netops.charter.com (24.30.201.80)  4.250 ms  3.828 ms  3.761 ms
 8  lag-111.chcgildt87w-bcr00.netops.charter.com (66.109.5.224)  1.808 ms  1.877 ms  1.972 ms
 9  lag-5.rcr01rochnyei.netops.charter.com (66.109.6.73)  15.120 ms  14.973 ms  15.155 ms
10  lag-1.nadmma0102h.netops.charter.com (24.58.34.129)  42.884 ms  42.940 ms  42.953 ms
11  agg2.nadmma0102m.nyroc.rr.com (24.58.201.238)  28.307 ms  28.218 ms  28.288 ms
12  * * *
13  * * *
14  * * *
15  * * *


09/05/2022 21:50:47 UTC
--------------------

MTR:
Start: Mon May  9 21:50:35 2022 Blizzard  1.|-- Blizzard                                  0.0%    10    0.3   0.3   0.2   0.4   0.0
  2.|-- 37.244.23.3                                   0.0%    10    2.0   1.0   0.5   2.9   0.7
  3.|-- 24.105.62.148                                 0.0%    10    0.8   0.8   0.7   0.9   0.0
  4.|-- 137.221.66.12                                 0.0%    10    2.0   1.9   1.8   2.1   0.0
  5.|-- 137.221.69.56                                 0.0%    10  843.6 771.2 462.5 1038. 200.5
  6.|-- 137.221.69.34                                 0.0%    10    2.4  13.7   2.3 113.5  35.1
  7.|-- lag-1061.pr2.chi10.netops.charter.com         0.0%    10    2.1   2.3   1.9   5.0   0.9
  8.|-- lag-301.chcgildt87w-bcr00.netops.charter.com  0.0%    10   95.6  12.0   2.4  95.6  29.4
  9.|-- lag-1.rcr01rochnyei.netops.charter.com        0.0%    10   16.0  19.1  15.6  47.0   9.8
 10.|-- lag-1.nadmma0102h.netops.charter.com          0.0%    10   35.6  50.4  35.2 137.9  31.0
 11.|-- agg2.nadmma0102m.nyroc.rr.com                 0.0%    10   28.3  28.3  28.2  28.3   0.0
 12.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


09/05/2022 21:50:35 UTC
--------------------

PING:
PING 74.76.224.184 (74.76.224.184) 56(84) bytes of data.

--- 74.76.224.184 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms



09/05/2022 21:50:46 UTC
--------------------

PING:
PING 74.76.224.184 (74.76.224.184) 56(84) bytes of data.

--- 74.76.224.184 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3010ms



09/05/2022 21:50:48 UTC
--------------------

MTR:
Start: Mon May  9 21:50:40 2022 Blizzard  1.|-- Blizzard                                 0.0%    10    0.3   0.3   0.2   0.5   0.0
  2.|-- 37.244.23.131                                 0.0%    10    0.5   0.6   0.5   1.5   0.0
  3.|-- 24.105.62.148                                 0.0%    10    0.6   0.8   0.6   1.0   0.0
  4.|-- 137.221.66.8                                  0.0%    10    1.3   2.1   1.0  10.3   2.8
  5.|-- 137.221.69.50                                 0.0%    10  306.6 596.5 102.9 880.2 255.4
  6.|-- 137.221.69.34                                 0.0%    10    1.7   5.6   1.5  22.7   7.4
  7.|-- lag-1061.pr2.chi10.netops.charter.com         0.0%    10    1.7   3.2   1.6   8.1   2.5
  8.|-- lag-111.chcgildt87w-bcr00.netops.charter.com  0.0%    10   70.0  26.5   1.7 152.0  49.0
  9.|-- lag-5.rcr01rochnyei.netops.charter.com        0.0%    10   42.5  18.0  14.9  42.5   8.6
 10.|-- lag-1.nadmma0102h.netops.charter.com          0.0%    10  178.8  79.0  35.3 186.6  60.1
 11.|-- agg2.nadmma0102m.nyroc.rr.com                 0.0%    10   28.5  28.4  28.3  28.6   0.0
 12.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


09/05/2022 21:50:40 UTC
--------------------

MTR:
Start: Mon May  9 21:50:46 2022 Blizzard  1.|-- Blizzard                                 0.0%    10    0.3   0.3   0.3   0.5   0.0
  2.|-- 37.244.23.131                                 0.0%    10    0.5   0.5   0.4   0.7   0.0
  3.|-- 24.105.62.148                                 0.0%    10    0.8   0.8   0.7   0.9   0.0
  4.|-- 137.221.66.8                                  0.0%    10    3.2   1.3   1.0   3.2   0.6
  5.|-- 137.221.69.50                                 0.0%    10  787.1 509.8 152.0 983.2 305.1
  6.|-- 137.221.69.34                                 0.0%    10    1.7   4.7   1.6  16.0   5.1
  7.|-- lag-1061.pr2.chi10.netops.charter.com         0.0%    10    2.5   4.5   1.5  15.0   4.6
  8.|-- lag-111.chcgildt87w-bcr00.netops.charter.com  0.0%    10   34.4   5.0   1.6  34.4  10.3
  9.|-- lag-5.rcr01rochnyei.netops.charter.com        0.0%    10   15.3 100.7  15.0 345.0 124.1
 10.|-- lag-1.nadmma0102h.netops.charter.com          0.0%    10   36.8  51.6  34.9 151.5  35.4
 11.|-- agg2.nadmma0102m.nyroc.rr.com                 0.0%    10   28.3  28.5  28.3  29.0   0.0
 12.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


09/05/2022 21:50:46 UTC

During Issue to Battle.net

TRACEROUTE:
traceroute to 74.76.224.184 (74.76.224.184), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.850 ms  0.833 ms  0.832 ms
 2  24.105.18.2 (24.105.18.2)  1.633 ms  1.648 ms  1.649 ms
 3  137.221.105.14 (137.221.105.14)  1.645 ms  1.647 ms  1.649 ms
 4  137.221.66.18 (137.221.66.18)  1.650 ms  1.650 ms  1.651 ms
 5  137.221.83.82 (137.221.83.82)  508.155 ms  508.173 ms  508.177 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  6.093 ms  6.056 ms  6.484 ms
 8  lag-1061.pr2.lax10.netops.charter.com (24.30.201.94)  7.136 ms  5.797 ms  5.781 ms
 9  lag-110.tustca4200w-bcr00.netops.charter.com (66.109.3.18)  53.318 ms  57.009 ms  57.019 ms
10  lag-16.dllstx976iw-bcr00.netops.charter.com (66.109.6.1)  50.736 ms  50.830 ms  50.929 ms
11  lag-401.bcr01nsvntnjy.netops.charter.com (107.14.19.192)  51.087 ms  51.130 ms  50.600 ms
12  lag-502.chcgildt87w-bcr00.netops.charter.com (66.109.6.118)  50.412 ms  50.449 ms  50.318 ms
13  lag-5.rcr01rochnyei.netops.charter.com (66.109.6.73)  63.916 ms  63.888 ms  63.792 ms
14  lag-1.nadmma0102h.netops.charter.com (24.58.34.129)  85.696 ms  84.634 ms  84.604 ms
15  agg2.nadmma0102m.nyroc.rr.com (24.58.201.238)  76.684 ms  76.697 ms  76.621 ms


09/05/2022 21:53:37 UTC
--------------------

PING:
PING 74.76.224.184 (74.76.224.184) 56(84) bytes of data.

--- 74.76.224.184 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms



09/05/2022 21:53:37 UTC
--------------------

MTR:
Start: Mon May  9 21:53:37 2022 Blizzard  1.|-- Blizzard                                  0.0%    10    0.3   0.3   0.3   0.5   0.0
  2.|-- 24.105.18.2                                   0.0%    10    0.5   0.6   0.5   0.8   0.0
  3.|-- 137.221.105.14                                0.0%    10    1.6   1.6   0.6   8.3   2.2
  4.|-- 137.221.66.18                                 0.0%    10    0.4   0.5   0.4   1.0   0.0
  5.|-- 137.221.83.82                                 0.0%    10  387.1 553.5  34.9 1182. 457.0
  6.|-- 137.221.65.68                                80.0%    10  13551 13592 13551 13632  57.1
  7.|-- 137.221.68.32                                 0.0%    10   59.1  13.2   5.9  59.1  16.9
  8.|-- lag-1061.pr2.lax10.netops.charter.com         0.0%    10    5.6   7.3   5.4  14.1   3.5
  9.|-- lag-110.tustca4200w-bcr00.netops.charter.com  0.0%    10   55.7  54.1  50.1  57.7   2.4
 10.|-- lag-16.dllstx976iw-bcr00.netops.charter.com   0.0%    10   50.4  50.4  50.3  50.8   0.0
 11.|-- lag-401.bcr01nsvntnjy.netops.charter.com      0.0%    10   50.5  50.8  50.2  52.8   0.6
 12.|-- lag-502.chcgildt87w-bcr00.netops.charter.com  0.0%    10   50.7  87.9  50.3 177.7  44.0
 13.|-- lag-5.rcr01rochnyei.netops.charter.com        0.0%    10   63.9  68.7  63.8 110.5  14.7
 14.|-- lag-1.nadmma0102h.netops.charter.com          0.0%    10   88.7 107.6  76.0 297.6  66.9
 15.|-- agg2.nadmma0102m.nyroc.rr.com                 0.0%    10   76.8  76.7  76.7  76.9   0.0
 16.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


09/05/2022 21:53:37 UTC

WinMTR Game Closed

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 | 1156 | 1156 |    2 |    6 |  120 |    6 |
|        142-254-211-241.inf.spectrum.com -    2 | 1095 | 1079 |    8 |   15 |  143 |   21 |
|   lag-62.nadmma0101h.netops.charter.com -    2 | 1089 | 1071 |   13 |   52 |  350 |   29 |
|   lag-28.albynyyf02r.netops.charter.com -    3 | 1070 | 1047 |   12 |   19 |  240 |   18 |
| lag-26.rcr01albynyyf.netops.charter.com -    2 | 1099 | 1084 |   12 |   20 |  192 |   21 |
|lag-416.nycmny837aw-bcr00.netops.charter.com -    2 | 1088 | 1070 |   18 |   32 |  271 |   27 |
|      lag-1.pr2.nyc20.netops.charter.com -    2 | 1089 | 1071 |   20 |   29 |  136 |   25 |
|                           24.27.236.137 -    2 | 1108 | 1095 |   21 |   31 |  315 |   25 |
|              ae1-br01-eqny8.as57976.net -    2 | 1087 | 1069 |   36 |   95 |  343 |   80 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|         et-0-0-1-pe04-eqch2.as57976.net -    2 | 1107 | 1095 |   33 |   43 |  212 |   49 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  233 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

As you suspected, there are some ping delays and data loss on your ISP route to Blizzard. The first hop sent out 1156 packets, but only 1107 made it to game servers. The data loss starts early in the test, on Charter’s node.

2 Likes

Still running into this issue, and now it’s hitting me randomly throughout the game, just without the latency showing any spikes on my datatexts in-game, chat in game moves along fine, idle animations of players and npcs are just fine, but I literally can not interact with anything in the game until I close and restart the game. I can’t use any abilities, the latency appears to be fine according to in-game monitors, winMTR shows no packet loss during the issue this time. It will finally proceed to kick me back to the disconnection login screen after an extremely delayed amount of time, 5-10 minutes if not more.

Here is the latest looking-glass result

TRACEROUTE:
traceroute to 74.76.224.184 (74.76.224.184), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.358 ms  0.351 ms  0.350 ms
 2  24.105.18.2 (24.105.18.2)  1.163 ms  1.164 ms  1.165 ms
 3  137.221.105.14 (137.221.105.14)  1.154 ms  1.152 ms  1.150 ms
 4  137.221.66.18 (137.221.66.18)  1.056 ms  1.040 ms  1.037 ms
 5  137.221.83.82 (137.221.83.82)  539.857 ms  539.898 ms  539.900 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  5.992 ms  5.985 ms  6.387 ms
 8  lag-1061.pr2.lax10.netops.charter.com (24.30.201.94)  5.448 ms  6.369 ms  6.354 ms
 9  lag-110.tustca4200w-bcr00.netops.charter.com (66.109.3.18)  50.736 ms  50.747 ms  53.572 ms
10  lag-16.dllstx976iw-bcr00.netops.charter.com (66.109.6.1)  50.374 ms  50.444 ms  50.505 ms
11  lag-401.bcr01nsvntnjy.netops.charter.com (107.14.19.192)  61.409 ms  61.265 ms  61.254 ms
12  lag-502.chcgildt87w-bcr00.netops.charter.com (66.109.6.118)  50.517 ms  50.382 ms  50.529 ms
13  lag-5.rcr01rochnyei.netops.charter.com (66.109.6.73)  63.950 ms  63.905 ms  63.920 ms
14  lag-1.nadmma0102h.netops.charter.com (24.58.34.129)  89.680 ms  89.620 ms  89.713 ms
15  agg2.nadmma0102m.nyroc.rr.com (24.58.201.238)  76.688 ms  76.716 ms  76.602 ms


25/05/2022 02:36:09 UTC
--------------------

TRACEROUTE:
traceroute to 74.76.224.184 (74.76.224.184), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.489 ms  0.484 ms  0.489 ms
 2  24.105.18.2 (24.105.18.2)  0.697 ms  0.828 ms  0.954 ms
 3  137.221.105.14 (137.221.105.14)  1.011 ms  1.015 ms  1.015 ms
 4  137.221.66.18 (137.221.66.18)  1.416 ms  1.429 ms  1.428 ms
 5  137.221.83.82 (137.221.83.82)  334.636 ms  334.628 ms  555.048 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  7.537 ms  7.015 ms  6.997 ms
 8  lag-1061.pr2.lax10.netops.charter.com (24.30.201.94)  5.496 ms  5.503 ms  5.492 ms
 9  lag-110.tustca4200w-bcr00.netops.charter.com (66.109.3.18)  50.356 ms  57.757 ms  57.855 ms
10  lag-16.dllstx976iw-bcr00.netops.charter.com (66.109.6.1)  50.363 ms  66.203 ms  66.081 ms
11  lag-401.bcr01nsvntnjy.netops.charter.com (107.14.19.192)  52.920 ms  52.255 ms  52.237 ms
12  lag-502.chcgildt87w-bcr00.netops.charter.com (66.109.6.118)  50.352 ms  50.446 ms  50.552 ms
13  lag-5.rcr01rochnyei.netops.charter.com (66.109.6.73)  97.404 ms  95.903 ms  95.874 ms
14  lag-1.nadmma0102h.netops.charter.com (24.58.34.129)  89.994 ms  90.000 ms  89.984 ms
15  agg2.nadmma0102m.nyroc.rr.com (24.58.201.238)  76.626 ms  76.622 ms  76.678 ms


25/05/2022 02:36:10 UTC
--------------------

TRACEROUTE:
traceroute to 74.76.224.184 (74.76.224.184), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.298 ms  0.303 ms  0.306 ms
 2  24.105.18.2 (24.105.18.2)  0.608 ms  0.612 ms  0.831 ms
 3  137.221.105.14 (137.221.105.14)  1.052 ms  1.182 ms  1.190 ms
 4  137.221.66.18 (137.221.66.18)  0.553 ms  0.568 ms  0.569 ms
 5  137.221.83.82 (137.221.83.82)  136.909 ms  137.143 ms  137.156 ms
 6  * * *
 7  137.221.68.32 (137.221.68.32)  9.487 ms  9.505 ms  9.504 ms
 8  lag-1061.pr2.lax10.netops.charter.com (24.30.201.94)  12.355 ms  12.351 ms  12.481 ms
 9  lag-110.tustca4200w-bcr00.netops.charter.com (66.109.3.18)  56.570 ms  55.656 ms  55.787 ms
10  lag-16.dllstx976iw-bcr00.netops.charter.com (66.109.6.1)  50.432 ms  50.392 ms  50.505 ms
11  lag-401.bcr01nsvntnjy.netops.charter.com (107.14.19.192)  50.649 ms  52.035 ms  52.043 ms
12  lag-502.chcgildt87w-bcr00.netops.charter.com (66.109.6.118)  50.457 ms  50.420 ms  50.311 ms
13  lag-5.rcr01rochnyei.netops.charter.com (66.109.6.73)  63.876 ms  63.924 ms  63.963 ms
14  lag-1.nadmma0102h.netops.charter.com (24.58.34.129)  85.137 ms  85.006 ms  89.665 ms
15  agg2.nadmma0102m.nyroc.rr.com (24.58.201.238)  76.711 ms  76.795 ms  76.651 ms


25/05/2022 02:36:12 UTC
--------------------

PING:
PING 74.76.224.184 (74.76.224.184) 56(84) bytes of data.

--- 74.76.224.184 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3006ms



25/05/2022 02:36:10 UTC
--------------------

PING:
PING 74.76.224.184 (74.76.224.184) 56(84) bytes of data.

--- 74.76.224.184 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



25/05/2022 02:36:10 UTC
--------------------

TRACEROUTE:
traceroute to 74.76.224.184 (74.76.224.184), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.358 ms  0.337 ms  0.335 ms
 2  37.244.23.3 (37.244.23.3)  1.103 ms  1.109 ms  1.106 ms
 3  24.105.62.148 (24.105.62.148)  1.101 ms  1.099 ms  1.095 ms
 4  137.221.66.12 (137.221.66.12)  1.925 ms  1.932 ms  1.929 ms
 5  137.221.69.56 (137.221.69.56)  184.664 ms  184.678 ms  184.676 ms
 6  137.221.69.34 (137.221.69.34)  2.669 ms  2.458 ms  2.824 ms
 7  lag-1061.pr2.chi10.netops.charter.com (24.30.201.80)  2.078 ms  2.159 ms  2.123 ms
 8  lag-301.chcgildt87w-bcr00.netops.charter.com (209.18.43.60)  2.510 ms  3.815 ms  3.856 ms
 9  lag-1.rcr01rochnyei.netops.charter.com (66.109.6.3)  15.746 ms  15.837 ms  15.812 ms
10  lag-1.nadmma0102h.netops.charter.com (24.58.34.129)  35.009 ms  35.014 ms  35.008 ms
11  agg2.nadmma0102m.nyroc.rr.com (24.58.201.238)  28.382 ms  28.484 ms  28.564 ms
12  * * *
13  * * *
14  * * *
15  * * *


25/05/2022 02:36:15 UTC
--------------------

PING:
PING 74.76.224.184 (74.76.224.184) 56(84) bytes of data.

--- 74.76.224.184 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



25/05/2022 02:36:14 UTC
--------------------

PING:
PING 74.76.224.184 (74.76.224.184) 56(84) bytes of data.

--- 74.76.224.184 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3002ms



25/05/2022 02:36:18 UTC
--------------------

TRACEROUTE:
traceroute to 74.76.224.184 (74.76.224.184), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.524 ms  0.484 ms  0.479 ms
 2  37.244.23.3 (37.244.23.3)  1.217 ms  1.227 ms  1.226 ms
 3  24.105.62.148 (24.105.62.148)  1.225 ms  1.224 ms  1.222 ms
 4  137.221.66.12 (137.221.66.12)  3.003 ms  3.012 ms  3.010 ms
 5  137.221.69.56 (137.221.69.56)  764.405 ms  764.427 ms  764.671 ms
 6  137.221.69.34 (137.221.69.34)  2.987 ms  2.544 ms  2.504 ms
 7  lag-1061.pr2.chi10.netops.charter.com (24.30.201.80)  2.412 ms  2.060 ms  2.043 ms
 8  lag-301.chcgildt87w-bcr00.netops.charter.com (209.18.43.60)  2.378 ms  3.863 ms  3.957 ms
 9  lag-1.rcr01rochnyei.netops.charter.com (66.109.6.3)  15.946 ms  15.746 ms  15.844 ms
10  lag-1.nadmma0102h.netops.charter.com (24.58.34.129)  40.775 ms  40.785 ms  40.779 ms
11  agg2.nadmma0102m.nyroc.rr.com (24.58.201.238)  28.436 ms  28.539 ms  28.439 ms
12  * * *
13  * * *
14  * * *
15  * * *


25/05/2022 02:36:23 UTC
--------------------

MTR:
Start: Wed May 25 02:36:10 2022 Blizzard  1.|-- Blizzard                                  0.0%    10    0.2   0.6   0.2   3.4   0.7
  2.|-- 24.105.18.2                                   0.0%    10    0.5   0.5   0.5   0.7   0.0
  3.|-- 137.221.105.14                                0.0%    10    1.2   1.0   0.8   1.2   0.0
  4.|-- 137.221.66.18                                 0.0%    10   19.8   2.5   0.4  19.8   6.1
  5.|-- 137.221.83.82                                 0.0%    10  1786. 1033. 160.1 1908. 657.3
  6.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  7.|-- 137.221.68.32                                 0.0%    10    5.9  11.1   5.8  51.1  14.1
  8.|-- lag-1061.pr2.lax10.netops.charter.com         0.0%    10    5.5   6.1   5.4  10.8   1.5
  9.|-- lag-110.tustca4200w-bcr00.netops.charter.com  0.0%    10   54.3  54.1  49.9  59.1   2.7
 10.|-- lag-16.dllstx976iw-bcr00.netops.charter.com   0.0%    10   50.6  50.5  50.3  50.8   0.0
 11.|-- lag-401.bcr01nsvntnjy.netops.charter.com      0.0%    10   53.6  51.3  50.2  53.6   0.9
 12.|-- lag-502.chcgildt87w-bcr00.netops.charter.com  0.0%    10   50.4  50.5  50.4  50.9   0.0
 13.|-- lag-5.rcr01rochnyei.netops.charter.com        0.0%    10   63.7  63.9  63.7  64.2   0.0
 14.|-- lag-1.nadmma0102h.netops.charter.com          0.0%    10   85.2 118.8  78.4 378.7  91.9
 15.|-- agg2.nadmma0102m.nyroc.rr.com                 0.0%    10   76.7  76.7  76.6  76.8   0.0
 16.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


25/05/2022 02:36:09 UTC
--------------------

MTR:
Start: Wed May 25 02:36:10 2022 Blizzard  1.|-- Blizzard                                  0.0%    10    0.2   0.3   0.2   0.4   0.0
  2.|-- 24.105.18.2                                   0.0%    10    0.5   0.5   0.5   0.6   0.0
  3.|-- 137.221.105.14                                0.0%    10    1.2   1.0   0.8   1.2   0.0
  4.|-- 137.221.66.18                                 0.0%    10    0.4   0.7   0.4   2.1   0.3
  5.|-- 137.221.83.82                                 0.0%    10  1643. 943.4 161.1 1765. 609.8
  6.|-- 137.221.65.68                                90.0%    10  14216 14216 14216 14216   0.0
  7.|-- 137.221.68.32                                 0.0%    10    5.9   6.2   5.7   8.4   0.7
  8.|-- lag-1061.pr2.lax10.netops.charter.com         0.0%    10    5.6   8.3   5.4  17.2   4.5
  9.|-- lag-110.tustca4200w-bcr00.netops.charter.com  0.0%    10   55.0  53.9  51.0  57.0   1.7
 10.|-- lag-16.dllstx976iw-bcr00.netops.charter.com   0.0%    10   50.3  52.7  50.3  73.3   7.2
 11.|-- lag-401.bcr01nsvntnjy.netops.charter.com      0.0%    10   50.7  51.6  50.3  54.5   1.5
 12.|-- lag-502.chcgildt87w-bcr00.netops.charter.com  0.0%    10   50.5  60.3  50.3 118.5  22.5
 13.|-- lag-5.rcr01rochnyei.netops.charter.com        0.0%    10   63.8  67.5  63.8  98.8  11.0
 14.|-- lag-1.nadmma0102h.netops.charter.com          0.0%    10  235.4 133.5  76.5 276.6  80.6
 15.|-- agg2.nadmma0102m.nyroc.rr.com                 0.0%    10   76.7  76.7  76.7  77.0   0.0
 16.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


25/05/2022 02:36:10 UTC
--------------------

MTR:
Start: Wed May 25 02:36:12 2022 Blizzard  1.|-- Blizzard                                  0.0%    10    0.3   0.4   0.3   0.5   0.0
  2.|-- 24.105.18.2                                   0.0%    10    0.5   0.7   0.5   2.2   0.3
  3.|-- 137.221.105.14                                0.0%    10    1.0   0.9   0.8   1.2   0.0
  4.|-- 137.221.66.18                                 0.0%    10    0.5   0.5   0.4   0.8   0.0
  5.|-- 137.221.83.82                                 0.0%    10  893.3 1273. 604.9 1758. 365.3
  6.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  7.|-- 137.221.68.32                                 0.0%    10    6.0   6.2   5.9   8.2   0.7
  8.|-- lag-1061.pr2.lax10.netops.charter.com         0.0%    10    5.6   5.9   5.4   9.0   1.0
  9.|-- lag-110.tustca4200w-bcr00.netops.charter.com  0.0%    10   52.3  53.6  50.9  57.1   2.2
 10.|-- lag-16.dllstx976iw-bcr00.netops.charter.com   0.0%    10   50.4  50.4  50.3  50.5   0.0
 11.|-- lag-401.bcr01nsvntnjy.netops.charter.com      0.0%    10   50.4  51.4  50.2  55.9   1.6
 12.|-- lag-502.chcgildt87w-bcr00.netops.charter.com  0.0%    10   50.6  50.5  50.3  50.6   0.0
 13.|-- lag-5.rcr01rochnyei.netops.charter.com        0.0%    10   63.7  64.0  63.6  65.8   0.3
 14.|-- lag-1.nadmma0102h.netops.charter.com          0.0%    10   91.9 110.6  86.7 296.0  65.2
 15.|-- agg2.nadmma0102m.nyroc.rr.com                 0.0%    10   76.7  76.8  76.7  77.0   0.0
 16.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


25/05/2022 02:36:12 UTC
--------------------

TRACEROUTE:
traceroute to 74.76.224.184 (74.76.224.184), 15 hops max, 60 byte packets
 1  Blizzard Blizzard  0.376 ms  0.337 ms  0.335 ms
 2  37.244.23.3 (37.244.23.3)  1.358 ms  1.445 ms  1.541 ms
 3  24.105.62.148 (24.105.62.148)  1.205 ms  1.213 ms  1.211 ms
 4  137.221.66.12 (137.221.66.12)  2.112 ms  2.117 ms  2.115 ms
 5  137.221.69.56 (137.221.69.56)  531.519 ms  531.552 ms  531.554 ms
 6  137.221.69.34 (137.221.69.34)  2.500 ms  2.402 ms  2.739 ms
 7  lag-1061.pr2.chi10.netops.charter.com (24.30.201.80)  5.528 ms  5.531 ms  5.516 ms
 8  lag-301.chcgildt87w-bcr00.netops.charter.com (209.18.43.60)  2.410 ms  2.609 ms  2.600 ms
 9  lag-1.rcr01rochnyei.netops.charter.com (66.109.6.3)  15.850 ms  15.902 ms  15.973 ms
10  lag-1.nadmma0102h.netops.charter.com (24.58.34.129)  39.780 ms  39.785 ms  39.780 ms
11  agg2.nadmma0102m.nyroc.rr.com (24.58.201.238)  29.214 ms  29.334 ms  29.330 ms
12  * * *
13  * * *
14  * * *
15  * * *


25/05/2022 02:36:27 UTC
--------------------

PING:
PING 74.76.224.184 (74.76.224.184) 56(84) bytes of data.

--- 74.76.224.184 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3002ms



25/05/2022 02:36:25 UTC
--------------------

MTR:
Start: Wed May 25 02:36:15 2022 Blizzard  1.|-- Blizzard                                  0.0%    10    0.3   0.3   0.3   0.4   0.0
  2.|-- 37.244.23.3                                   0.0%    10    0.5   0.5   0.5   0.6   0.0
  3.|-- 24.105.62.148                                 0.0%    10    0.8   0.8   0.6   1.0   0.0
  4.|-- 137.221.66.12                                 0.0%    10    2.0   1.9   1.8   2.0   0.0
  5.|-- 137.221.69.56                                 0.0%    10  372.0 549.8  36.9 1080. 349.0
  6.|-- 137.221.69.34                                 0.0%    10    2.4   3.7   2.3  11.7   2.9
  7.|-- lag-1061.pr2.chi10.netops.charter.com         0.0%    10    2.1   4.4   1.9  15.8   4.9
  8.|-- lag-301.chcgildt87w-bcr00.netops.charter.com  0.0%    10    2.5   2.8   2.4   5.1   0.7
  9.|-- lag-1.rcr01rochnyei.netops.charter.com        0.0%    10   15.7  39.7  15.7 140.4  50.5
 10.|-- lag-1.nadmma0102h.netops.charter.com          0.0%    10   40.1  72.7  34.8 336.5  93.2
 11.|-- agg2.nadmma0102m.nyroc.rr.com                 0.0%    10   28.3  28.9  28.3  33.5   1.6
 12.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


25/05/2022 02:36:15 UTC
--------------------

PING:
PING 74.76.224.184 (74.76.224.184) 56(84) bytes of data.

--- 74.76.224.184 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 3003ms



25/05/2022 02:36:28 UTC
--------------------

MTR:
Start: Wed May 25 02:36:20 2022 Blizzard  1.|-- Blizzard                                 0.0%    10    0.5   0.3   0.3   0.5   0.0
  2.|-- 37.244.23.131                                 0.0%    10    0.5   0.5   0.5   0.6   0.0
  3.|-- 24.105.62.148                                 0.0%    10    0.9   0.8   0.7   1.0   0.0
  4.|-- 137.221.66.8                                  0.0%    10    1.2   1.2   1.0   1.4   0.0
  5.|-- 137.221.69.50                                 0.0%    10   47.7 337.3  47.7 693.1 207.9
  6.|-- 137.221.69.34                                 0.0%    10    1.7   3.8   1.5  22.8   6.6
  7.|-- lag-1061.pr2.chi10.netops.charter.com         0.0%    10    1.7   1.7   1.5   1.9   0.0
  8.|-- lag-111.chcgildt87w-bcr00.netops.charter.com  0.0%    10    1.6   1.7   1.5   1.9   0.0
  9.|-- lag-5.rcr01rochnyei.netops.charter.com        0.0%    10   15.2  15.1  14.9  15.4   0.0
 10.|-- lag-1.nadmma0102h.netops.charter.com          0.0%    10   39.3  38.7  34.5  44.5   3.3
 11.|-- agg2.nadmma0102m.nyroc.rr.com                 0.0%    10   29.2  28.5  28.3  29.2   0.0
 12.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


25/05/2022 02:36:20 UTC
--------------------

MTR:
Start: Wed May 25 02:36:26 2022 Blizzard  1.|-- Blizzard                                 0.0%    10    0.3   0.3   0.3   0.4   0.0
  2.|-- 37.244.23.131                                 0.0%    10    4.4   0.9   0.5   4.4   1.2
  3.|-- 24.105.62.148                                 0.0%    10    0.8   0.8   0.6   1.0   0.0
  4.|-- 137.221.66.8                                  0.0%    10    1.3   1.1   1.0   1.3   0.0
  5.|-- 137.221.69.50                                 0.0%    10  545.2 318.4   7.8 685.3 268.1
  6.|-- 137.221.69.34                                 0.0%    10    7.6  16.1   1.6  92.4  28.9
  7.|-- lag-1061.pr2.chi10.netops.charter.com         0.0%    10    6.9   2.3   1.5   6.9   1.6
  8.|-- lag-111.chcgildt87w-bcr00.netops.charter.com  0.0%    10  163.0  45.2   1.7 163.0  64.5
  9.|-- lag-5.rcr01rochnyei.netops.charter.com        0.0%    10  125.2  68.3  14.9 232.0  76.1
 10.|-- lag-1.nadmma0102h.netops.charter.com          0.0%    10   38.6  43.5  32.9  80.1  13.3
 11.|-- agg2.nadmma0102m.nyroc.rr.com                 0.0%    10   28.3  28.4  28.3  28.6   0.0
 12.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


25/05/2022 02:36:26 UTC
--------------------

Latest WinMTR

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |  105 |  105 |    3 |    6 |   49 |    9 |
|        142-254-211-241.inf.spectrum.com -    0 |  105 |  105 |   11 |   18 |   76 |   14 |
|   lag-62.nadmma0101h.netops.charter.com -    0 |  105 |  105 |   21 |   49 |  275 |   31 |
|   lag-28.albynyyf02r.netops.charter.com -    0 |  105 |  105 |   14 |   23 |   64 |   23 |
| lag-26.rcr01albynyyf.netops.charter.com -    0 |  105 |  105 |   13 |   21 |   79 |   17 |
|lag-416.nycmny837aw-bcr00.netops.charter.com -    0 |  105 |  105 |   21 |   32 |   96 |   31 |
|      lag-1.pr2.nyc20.netops.charter.com -    0 |  105 |  105 |   22 |   32 |   96 |   31 |
|                           24.27.236.137 -    0 |  105 |  105 |   22 |   35 |   96 |   31 |
|              ae1-br01-eqny8.as57976.net -    0 |  105 |  105 |   38 |   87 |  287 |   49 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|         et-0-0-1-pe04-eqch2.as57976.net -    0 |  105 |  105 |   37 |   46 |  112 |   38 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   22 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I already responded to your new thread, please let’s keep things centralized because it’s thwarting troubleshooting efforts.

The same lag is apparent here on the Charter nodes, but it’s nothing extreme. This time, there is no packet loss, but you only ran the test for 105 seconds. You may notice loss if you run it for longer.

Additionally, you may just need a full UI reset. Lots of addons are never updated for the current patch since most are passion projects, not jobs.

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.