How do you all get away with this? I’ve worked in dotcom for almost 30 years and every single company I’ve ever worked for with a devops team does their outages during off peak hours. Multiple days in a row the servers get taken down from 10-12 pm EST. Why in the world are you not doing these maintenances at 2-4am?
Because whatever time they do it, it’s always someone’s prim time. This is often the less amount of players are on, and they need to work on a given thing.
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It’s a global game where people in many different time zones play from. It’s never a good time to bring servers down 
Thankfully, it’s just a video game and they accounce the downtime in advance (unless it’s an emergency).
If you feel it should be changed, the General forums would be best suited for such feedback as the CS forums are not monitored for game feedback.
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What makes you think your scolding here will reach anyone with any say in the matter? The devs and managers running the show don’t accept any feedback from this forum.
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Given the game is global, someone is likely to be affected by any downtime, early morning pacific is the time of least concurrency. Im sure no one wants to inconvenience us, but sometimes it’s unavoidable.
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If they have their engineers doing maintenance at 2AM, they won’t have engineers to work during the day.
Also, if you run into a problem and have to open a support ticket with a vendor, then what? You think Microsoft is gonna call you back at 2AM?
Also, any job that asked me to do all my maintenance at 2AM would swiftly receive a resignation.
Are you telling me that Microsoft doesn’t have the budget for a day shift and night shift?
Budget or not, people will complain whenever it’s done.
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Are you telling me that you somehow believe Microsoft has anything to do with the operations of an independent subsidary?
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Well, given the fact this isn’t Mircosoft, I don’t see how that’s related. Even then, someone will go on about downtime regardless of what time it is.
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Its day 2 after a new expansion dropped, there are bugs that weren’t found in beta popping up all over, and you actually did not expect a maintenance this morning when the bulk of the game team has arrived in the office ready to solve problems? That’s on you. Sure they could wait until later, or do it in the middle of the night, but someone somewhere is still denied access regardless. Plus the game devs probably are not a 24/7 team.
I understand why they do maintenance the way they do. The only thing that bugs me about it, is it’s the same people affected every time. The same people over and over again.
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I feel you, i work evenings on east coast so I can play in the mornings and servers constantly down so I never get to play. I pay but can’t play.
To anyone pointing out it’s a global game - they also have regional servers. Doing them all at once will impact someone negatively. And my point stands. Other companies making billions of dollars in revenue do outages during the lowest impact - and usually don’t do back to back to back outages, especially during a launch week.
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When someone points out it’s a global game - they’re talking about other people in those regions playing the NA servers. AKA, different time zones.
This is what MMOs lowest impact. Lowest doesn’t mean zero, and someone is gonna get affected no matter what they do.
Yes. It’s extremely rare that those other companies will also be running a massive online game with hundreds of servers and code dating back more than a decade too.
Comparing WoW to anything else is not ever going to line up with what ‘other companies’ are doing.
Again, feedback needs to be in the General forums. There are a couple of other threads active there that you can add to.
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