I have played this game at nearly every level of content for over 20 years. PvE and PvP.
I have never enjoyed the RNG system.
I would prefer a deterministic loot structure that allowed me to purchase whatever item I wanted every season by participating the content I prefer.
I want to take this a bit further.
I prefer M+ over raiding and world content/delves, etc.
I would prefer everyone participating in the key to get loot at the end.
You spent the time and the effort to complete/time the key and should be rewarded.
I also would prefer a simple currency system besides crests and valorstones.
I have never been a fan of valorstones or crests or the upgrade tracks.
I can accept, however, this is the direction Blizzard wants to go moving forward, however, I wish they would remove caps, remove all crest levels and just make one currency that stacks and use that for upgrading items.
Yes, we have the vendor to trade up or trade down, but generally, these are not a 1-1 trade.
If deterministic loot is not even on the table for Blizzard, then I would prefer a system to easily upgrade from Hero track to Myth track - extend this further down, I don’t care.
Edit: I wanted to add something while it was on my mind.
Sometimes it seems that Blizzard just arbitrarily gates players when all they want to do, for the most part, is blast and have fun in whatever content they want.
The system has a whole just needs to be modernized.
Everything needs to be warbound, gold needs to be just account wide and shareable/useable between characters without having to deposit and withdraw, crests, valorstones, etc.
It just seems Blizzard still does not respect the vast majority of player time and effort, nor do they know how to “read the room” and they place stops and changes when they shouldn’t. I will never understand why if player x becomes a sweatlord and grinds to the max of everything prohibits or lessens the play of another.
I would venture to say the attention span of players as a whole has shortened. I know mine has - so if a game doesn’t have that immediate satisfaction or dopamine hit, it just becomes frustrating and a slog and I honestly just don’t have the time or want to waste time.