So a while back Riot had a feature in League of Legends where you could sign up as a player to help moderate other players. I forget what they called it. You’d look at a transcript of game chat, and it’d be up to you to help decide whether the player was being “verbally abusive”, or however they worded it.
I did that a few times, and boy, did I see a lot of abusive chat. I got some small reward for doing it, I think, but I mostly did it because as a player, I was tired of seeing it in game also!
Now, the LoL community kind of considered itself a toxic community, so you might expect that this wouldn’t work so well, and that a lot of bans would be overturned. But interestingly enough, Riot put out some statistics that showed that the community was more strict than the company when it came to enforcing the policies — that instances the company would be willing to let slide, the community was not.
That might be the case here, too. When Blizzard gets a report that the community has reported, someone might be on the fence about it, but hey, if the community reported it, might as well go with them.
Of course, I say this as someone who recently had a post removed because it said I like there being boobs in WoW, so maybe Blizzard is just being overly strict after all? /shrug