DC issue and lag issue

[Raksiro-aggramar]

what going on dc and lag

[Leilleath-moon-guard]

You may want to move this to Tech Support for more specialized assistance. And more information would be ideal. This sticky from over there gives some diagnostics to run so they can look into things rather than just “What’s up with this?”.

Common Technical Issues and Solutions

What to do if you need more help Technical issues can be very frustrating to try to diagnose on your own. Fortunately we have both a helpful community and support staff who can help locate the problem with you. If you prefer to troubleshoot with the community/blue posters and see if anybody else is having similar issues, start a thread with this information: For all technical issues: Windows users only - create a text copy of your DxDiag using these instructions. Once you have that made, ope…

[Kaldraydis-1147]

Hey there,

Lets go ahead and grab a winMTR so we can further investigate the problem. Here are the instructions:

1. Download the tool from this page
2. Enter the game IP into the “host” field. The IP address for our games are listed on the winMTR instructions page
3. Start the test and play the affected game for at least 15 minutes. Ensure the problem happens while the winMTR tool is running.
4. After recording the problem data, click “export text” and save the winMTR file in an easy to find location.
5. Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the winMTR. It’ll look like this:

WinMTR goes here

If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).