Currency transfer is not working properly, transferred market research from one character to another, it shows in the transfer log and does not appear on the relevant character. you raise a ticket and get a copy/paste reply talking about warband banks and delays in the mailing system. However market research is just currency. Eventually you get the please raise a bug report and post on the forums. Please do not reply and let me know about the game masters internal policies, these are something put in place at blizzard not a constitutionally mandated law. I have raised bug reports about items disappearing in the guild bank when warband banks came online, no fix instituted and not items restored. The fact that pets in the guild bank show as generic pet carrier rather than pets and need to be taken out to check, no fix put in place. Tormentors of Torghast not working and so cannot complete the achievement, no fix put in place. On and On and On, releasing prepatch and other events that do not work and need hotfixes, systems that do not work and it always comes back to “please raise a bug report and post in the forums” in the meantime please continue to pay your subscription and spend enough time to pus the engagement metrics for us. Customer support is supposed to support the customer, the hint is in the name, not deflect responsibility for in game issues created by bugs