The replies aren’t as helpful as you like because you haven’t included the information required to give a diagnosis. Simply pointing a finger at the server and blaming the company doesn’t solve anything, especially if other people access the same servers without running into any lag.
Add a WinMTR or open a ticket and provide one to show where the lag is occurring. NOTE: Blizzard servers will show a worst response time in the high hundreds or thousands as a DDoS mitigation, but surrounding nodes will show any true lag.
from the pinned thread:
Connection, Installation, or Voice Chat problems include this as well:
- Some WinMTR tests to the server group you’re playing on. If you can’t log into the game, just run the test for 5 minutes while having login issues. Otherwise, run these tests while the problem is actively happening. If you catch a disconnection or latency issue with the test, it will make it easier for us to find the problem.
Note that not all threads may receive a reply from support staff.