Connection Issue - Disconnects

Support Technical Support
1

Good afternoon,

I have posted about this before but I do not know how to fix this and was hoping one of the tech support persons could please assist me with this troublesome issue.

Issue:
Every 1.5-2.5 Hours I am disconnected from the game. No loss of internet. No latency issues. I am booted to login screen with “You have been disconnected”. After which I am able to log back in immediately (if in Combat, I continue to be once I log back in - sometimes nearly dead or dead).

I would like to find out how to resolve this issue. I am not very tech savvy so if you could please be patient and try to explain each step to me on how to fix this that would be wonderful.

Thank you so very much,

Kixx

*Edit: Just to add a note: This only happens with WOW. No other games at all. The last time I played WOW about 6+ months ago during BFA I was having the same issue.

2

Hi Kixxish

The way you describe things this could be a hard one to track down. The clues we have is it only occurs in Wow. That makes me suspect a UI issue. Let’s test things there.

As I mentioned this is a test. If it doesn’t help simply remove the OLD from your original folders then delete the new folders the game installed. This will return your original settings

1 Like
3

It’s not UI. Playing Classic with Default and its still happening. Fresh Install.

4

Howdy!

Can you try to capture this disconnect with a WinMTR? Try to keep the test running at 10 minutes long before resetting it. This would help find the source of the issue if the disconnect occurs while the test is running.

Can you please post up your Dxdiag for us to review. Copy the dxdiag contents into your reply, highlight the text then select the code block icon </>. This action will help us review the information faster.

Thank you!

5

Hi Zuvy,

Thanks for replying. The problem with the WinMTR thing is that its not on the dot at 10 minutes. I would have to keep this WinMTR thing running for the 2.5 hours. Please is there any other way to figure this out? Thank you.

6

Howdy!

Correct. In this case since the disconnection time frame sound pretty consistent I would start it around 2 hour mark to leave room in case it ranges. I also asked for your Dxdiag to see if anything on the system may be triggering this type of issue like QoS or network refresh.

I do not see any known bugs causing players to just be disconnected every few hours like this. This type of issue could be occurring at the PC level(QoS software), home network with refreshing connection settings our a routing issue along the ISP path. Your network doesn’t have to go down to have an unstable connection and not all unstable connections will cause a disconnect.

If you haven’t already before collecting this data I would recommend to ensure the following steps have been completed:

  1. Power Cycle the modem and router to refresh the connection the Internet Service Provider(ISP) and all devices on the network.
  • Once the network is back online flush your DNS cache using the commands Here.
  1. Double-check your motherboard manufacturer’s web stie to ensure your LAN drivers are fully upto date.

Thank you.

7 
------------------
System Information
------------------
Time of this report: 8/29/2019, 17:36:55
       Machine name: XXXX
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.190729-1700)
           Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
       System Model: Studio XPS 9100
               BIOS: ?AcpiOemRevision(4.5)(0)(),?AcpiCreatorRevision(6.7)(1)(),&,   \
          Processor: Intel(R) Core(TM) i7 CPU         930  @ 2.80GHz (8 CPUs), ~2.8GHz
             Memory: 8192MB RAM
Available OS Memory: 8182MB RAM
          Page File: 5852MB used, 10511MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
      Display Tab 3: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: The file nvhda64v.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
        Sound Tab 3: No problems found.
        Sound Tab 4: No problems found.
        Sound Tab 5: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 1050 Ti
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 1050 Ti
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1C82&SUBSYS_11C1196E&REV_A1
     Display Memory: 3737 MB
   Dedicated Memory: 3998 MB
      Shared Memory: 3835 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: DELL SE2417HG
         Monitor Id: DELD08E
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: HDMI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 23.21.0013.9135 (English)
     Driver Version: 23.21.13.9135
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 4/13/2018 01:07:32, 18910896 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71E3E-5FC2-11CF-7159-CC311BC2DA35}
          Vendor ID: 0x10DE
          Device ID: 0x1C82
          SubSys ID: 0x11C1196E
        Revision ID: 0x00A1
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       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

          Card name: NVIDIA GeForce GTX 1050 Ti
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 1050 Ti
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1C82&SUBSYS_11C1196E&REV_A1
     Display Memory: 3737 MB
   Dedicated Memory: 3998 MB
      Shared Memory: 3835 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: DELL S2340L
         Monitor Id: DELD058
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: HDMI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 23.21.0013.9135 (English)
     Driver Version: 23.21.13.9135
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 4/13/2018 01:07:32, 18910896 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
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          Device ID: 0x1C82
          SubSys ID: 0x11C1196E
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                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

          Card name: NVIDIA GeForce GTX 1050 Ti
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 1050 Ti
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1C82&SUBSYS_11C1196E&REV_A1
     Display Memory: 3737 MB
   Dedicated Memory: 3998 MB
      Shared Memory: 3835 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: DELL ST2320L
         Monitor Id: DELF023
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 23.21.0013.9135 (English)
     Driver Version: 23.21.13.9135
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 4/13/2018 01:07:32, 18910896 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
  Device Identifier: {D7B71E3E-5FC2-11CF-7159-CC311BC2DA35}
          Vendor ID: 0x10DE
          Device ID: 0x1C82
          SubSys ID: 0x11C1196E
        Revision ID: 0x00A1
 Driver Strong Name: oem82.inf:NVIDIA_Devices.NTamd64.6.1:Section147:23.21.13.9135:pci\ven_10de&dev_1c82
     Rank Of Driver: 00E62001
        Video Accel: 
   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers / Headphones (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10280482&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.7512 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 5/15/2015 18:23:06, 4464344 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: DELL SE2417HG (NVIDIA High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0080&SUBSYS_196E11C1&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: nvhda64v.sys
         Driver Version: 1.03.0036.0006 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: No
          Date and Size: 4/13/2018 01:14:32, 235432 bytes
            Other Files: 
        Driver Provider: NVIDIA Corporation
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10280482&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.7512 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 5/15/2015 18:23:06, 4464344 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Speakers (2- Sennheiser 3D G4ME1)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: USB\VID_1395&PID_1000&REV_0100&MI_00
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.18208 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/12/2013 03:40:58, 109824 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10280482&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.7512 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 5/15/2015 18:23:06, 4464344 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (2- Sennheiser 3D G4ME1)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.18208 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/12/2013 03:40:58, 109824 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Realtek Digital Input (Realtek High Definition Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.7512 (English)
      Driver Attributes: Final Retail
          Date and Size: 5/15/2015 18:23:06, 4464344 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Line (2- Sennheiser 3D G4ME1)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.18208 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/12/2013 03:40:58, 109824 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: SPDIF Interface (2- Sennheiser 3D G4ME1)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.18208 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/12/2013 03:40:58, 109824 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Microsoft eHome Infrared Transceiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x045E, 0x006D
        FF Driver: n/a

      Device Name: Sennheiser 3D G4ME1
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1395, 0x1000
        FF Driver: n/a

      Device Name: Razer BlackWidow Ultimate
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0214
        FF Driver: n/a

      Device Name: Razer BlackWidow Ultimate
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0214
        FF Driver: n/a

      Device Name: Razer BlackWidow Ultimate
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0214
        FF Driver: n/a

      Device Name: Razer BlackWidow Ultimate
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0214
        FF Driver: n/a

      Device Name: Corsair Gaming SABRE RGB Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1B1C, 0x1B2F
        FF Driver: n/a

      Device Name: Corsair Gaming SABRE RGB Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1B1C, 0x1B2F
        FF Driver: n/a

      Device Name: Corsair Gaming SABRE RGB Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1B1C, 0x1B2F
        FF Driver: n/a

      Device Name: Corsair Gaming SABRE RGB Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1B1C, 0x1B2F
        FF Driver: n/a

      Device Name: Corsair composite virtual input device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1B1C, 0x1BF0
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3A38
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 5/2/2018 08:32:58, 344064 bytes
| Driver: usbd.sys, 5/2/2018 08:32:25, 7808 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Microsoft eHome Remote Control Keyboard keys
| Matching Device ID: hid\irdevicev2&col05
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 20:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
| 
+ Microsoft eHome MCIR Keyboard
| Matching Device ID: hid\irdevicev2&col06
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 20:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
| 
+ Microsoft eHome MCIR 109 Keyboard
| Matching Device ID: hid\irdevicev2&col07
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 20:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
| 
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x0214
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 20:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
| 
+ Razer BlackWidow Ultimate
| Vendor/Product ID: 0x1532, 0x0214
| Matching Device ID: hid\vid_1532&pid_0214&mi_01&col01
| Upper Filters: rzudd
| Service: kbdhid
| Driver: rzudd.sys, 10/26/2015 06:11:58, 201432 bytes
| Driver: kbdhid.sys, 11/20/2010 20:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
| Driver: WdfCoInstaller01009.dll, 10/26/2015 06:12:14, 1730328 bytes
| 
+ HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 20:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
| 
+ HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 20:23:47, 33280 bytes
| Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 16:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
| 
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 17:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 18:48:27, 49216 bytes
| 
+ Razer BlackWidow Ultimate
| Vendor/Product ID: 0x1532, 0x0214
| Matching Device ID: hid\vid_1532&pid_0214&mi_02
| Upper Filters: rzudd
| Service: mouhid
| Driver: rzudd.sys, 10/26/2015 06:11:58, 201432 bytes
| Driver: mouhid.sys, 7/13/2009 17:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 18:48:27, 49216 bytes
| Driver: WdfCoInstaller01009.dll, 10/26/2015 06:12:14, 1730328 bytes
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x1B1C, 0x1B2F
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 17:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 18:48:27, 49216 bytes
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x1B1C, 0x1B2F
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 17:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 18:48:27, 49216 bytes
| 
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 17:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 18:48:27, 49216 bytes
| 
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| Driver: mouhid.sys, 7/13/2009 17:00:20, 31232 bytes
| Driver: mouclass.sys, 7/13/2009 18:48:27, 49216 bytes
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 4/18/2019 19:43:21, 63208 bytes
| Driver: sermouse.sys, 7/13/2009 17:00:20, 26624 bytes
| Driver: mouclass.sys, 7/13/2009 18:48:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 113.0 GB
Total Space: 228.8 GB
File System: NTFS
      Model: KINGSTON SV300S37A240G ATA Device

      Drive: X:
 Free Space: 327.3 GB
Total Space: 476.9 GB
File System: NTFS
      Model: Samsung SSD 850 EVO 500GB ATA Device

--------------
System Devices
--------------
     Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_04821028&REV_00\3&11583659&0&D7
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:31, 56320 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:31, 325632 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:58, 344064 bytes

     Name: Intel(R) ICH10 Family SMBus Controller - 3A30
Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_04821028&REV_00\3&11583659&0&FB
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E
Device ID: PCI\VEN_8086&DEV_342E&SUBSYS_00000000&REV_13\3&11583659&0&A0
   Driver: n/a

     Name: Intel(R) 5520/X58 I/O Hub PCI Express Root Port 5 - 340C
Device ID: PCI\VEN_8086&DEV_340C&SUBSYS_00008086&REV_13\3&11583659&0&28
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.24441 (English), 4/18/2019 19:44:22, 185064 bytes

     Name: NVIDIA GeForce GTX 1050 Ti
Device ID: PCI\VEN_10DE&DEV_1C82&SUBSYS_11C1196E&REV_A1\4&3A4C116B&0&0038
   Driver: C:\Windows\system32\DRIVERS\NVIDIA Corporation\Drs\dbInstaller.exe, 23.21.0013.9135 (English), 4/13/2018 01:12:22, 473960 bytes
   Driver: C:\Windows\system32\DRIVERS\NVIDIA Corporation\Drs\nvdrsdb.bin, 4/12/2018 21:47:04, 1479692 bytes
   Driver: C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_neutral_27ace04b3a05198d\NvContainerSetup.exe, 1.00.0007.0000 (English), 4/13/2018 01:13:50, 4198984 bytes
   Driver: C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_neutral_27ace04b3a05198d\NvCplSetupInt.exe, 1.00.0007.0000 (English), 4/13/2018 01:13:54, 101317560 bytes
   Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\detoured.dll, 2.01.0000.0224 (English), 4/13/2018 01:14:06, 29112 bytes
   Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\nvd3d9wrap.dll, 23.21.0013.9135 (English), 4/13/2018 01:07:20, 191664 bytes
   Driver: C:\Program Files (x86)\NVIDIA Corporation\coprocmanager\nvdxgiwrap.dll, 23.21.0013.9135 (English), 4/13/2018 01:07:38, 124920 bytes
   Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\detoured.dll, 2.01.0000.0224 (English), 4/13/2018 01:14:08, 28928 bytes
   Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvd3d9wrapx.dll, 23.21.0013.9135 (English), 4/13/2018 01:07:24, 221592 bytes
   Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvdxgiwrapx.dll, 23.21.0013.9135 (English), 4/13/2018 01:07:40, 145832 bytes
   Driver: C:\Program Files\NVIDIA Corporation\license.txt, 6/7/2017 18:35:39, 27203 bytes
   Driver: C:\Program Files\NVIDIA Corporation\nvgsync\detoured.dll, 2.01.0000.0224 (English), 4/13/2018 01:14:08, 28928 bytes
   Driver: C:\Program Files\NVIDIA Corporation\nvgsync\nvgsyncdetours.dll, 4/13/2018 01:14:30, 162872 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\MCU.exe, 1.01.5204.20580 (English), 4/13/2018 01:12:58, 858200 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvdebugdump.exe, 6.14.0013.9135 (English), 4/13/2018 01:14:04, 428288 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.1.pdf, 4/12/2018 21:47:04, 78094 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.exe, 8.17.0013.9135 (English), 4/13/2018 01:14:38, 519016 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvml.dll, 8.17.0013.9135 (English), 4/13/2018 01:15:26, 928696 bytes
   Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 2.00.0004.0000 (English), 4/13/2018 01:17:54, 447928 bytes
   Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL64.dll, 2.00.0004.0000 (English), 4/13/2018 01:18:00, 542056 bytes
   Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 23.21.0013.9135 (English), 4/13/2018 01:15:16, 17371168 bytes
   Driver: C:\Windows\system32\NvFBC64.dll, 6.14.0013.9135 (English), 4/13/2018 01:14:20, 1137056 bytes
   Driver: C:\Windows\system32\NvIFR64.dll, 6.14.0013.9135 (English), 4/13/2018 01:14:48, 997792 bytes
   Driver: C:\Windows\system32\NvIFROpenGL.dll, 23.21.0013.9135 (English), 4/13/2018 01:14:54, 625592 bytes
   Driver: C:\Windows\system32\nv-vk64.json, 4/12/2018 21:47:04, 669 bytes
   Driver: C:\Windows\system32\nvEncodeAPI64.dll, 23.21.0013.9135 (English), 4/13/2018 01:07:46, 541848 bytes
   Driver: C:\Windows\system32\nvapi64.dll, 23.21.0013.9135 (English), 4/13/2018 01:07:08, 4426120 bytes
   Driver: C:\Windows\system32\nvcompiler.dll, 23.21.0013.9135 (English), 4/13/2018 01:13:42, 40278616 bytes
   Driver: C:\Windows\system32\nvcuda.dll, 23.21.0013.9135 (English), 4/13/2018 01:07:16, 12967056 bytes
   Driver: C:\Windows\system32\nvcuvid.dll, 7.17.0013.9135 (English), 4/13/2018 01:14:00, 3914784 bytes
   Driver: C:\Windows\system32\nvd3dumx.dll, 23.21.0013.9135 (English), 4/13/2018 01:07:32, 18910896 bytes
   Driver: C:\Windows\system32\nvfatbinaryLoader.dll, 23.21.0013.9135 (English), 4/13/2018 01:07:50, 1153752 bytes
   Driver: C:\Windows\system32\nvinfo.pb, 4/12/2018 21:47:04, 45511 bytes
   Driver: C:\Windows\system32\nvinitx.dll, 23.21.0013.9135 (English), 4/13/2018 01:07:56, 182784 bytes
   Driver: C:\Windows\system32\nvoglshim64.dll, 23.21.0013.9135 (English), 4/13/2018 01:08:04, 165128 bytes
   Driver: C:\Windows\system32\nvoglv64.dll, 23.21.0013.9135 (English), 4/13/2018 01:15:46, 35624808 bytes
   Driver: C:\Windows\system32\nvopencl.dll, 23.21.0013.9135 (English), 4/13/2018 01:08:14, 19854816 bytes
   Driver: C:\Windows\system32\nvptxJitCompiler.dll, 23.21.0013.9135 (English), 4/13/2018 01:08:24, 13571520 bytes
   Driver: C:\Windows\system32\nvumdshimx.dll, 23.21.0013.9135 (English), 4/13/2018 01:08:32, 505224 bytes
   Driver: C:\Windows\system32\nvwgf2umx.dll, 23.21.0013.9135 (English), 4/13/2018 01:08:42, 22887280 bytes
   Driver: C:\Windows\SysWow64\NvFBC.dll, 6.14.0013.9135 (English), 4/13/2018 01:14:18, 1066584 bytes
   Driver: C:\Windows\SysWow64\NvIFR.dll, 6.14.0013.9135 (English), 4/13/2018 01:14:46, 950120 bytes
   Driver: C:\Windows\SysWow64\NvIFROpenGL.dll, 23.21.0013.9135 (English), 4/13/2018 01:14:52, 515672 bytes
   Driver: C:\Windows\SysWow64\nv-vk32.json, 4/12/2018 21:47:04, 669 bytes
   Driver: C:\Windows\SysWow64\nvEncodeAPI.dll, 23.21.0013.9135 (English), 4/13/2018 01:07:42, 460024 bytes
   Driver: C:\Windows\SysWow64\nvapi.dll, 23.21.0013.9135 (English), 4/13/2018 01:07:04, 3919352 bytes
   Driver: C:\Windows\SysWow64\nvcompiler.dll, 23.21.0013.9135 (English), 4/13/2018 01:13:34, 35188992 bytes
   Driver: C:\Windows\SysWow64\nvcuda.dll, 23.21.0013.9135 (English), 4/13/2018 01:07:12, 11001504 bytes
   Driver: C:\Windows\SysWow64\nvcuvid.dll, 7.17.0013.9135 (English), 4/13/2018 01:13:56, 3444152 bytes
   Driver: C:\Windows\SysWow64\nvd3dum.dll, 23.21.0013.9135 (English), 4/13/2018 01:07:26, 15558928 bytes
   Driver: C:\Windows\SysWow64\nvfatbinaryLoader.dll, 23.21.0013.9135 (English), 4/13/2018 01:07:48, 902096 bytes
   Driver: C:\Windows\SysWow64\nvinit.dll, 23.21.0013.9135 (English), 4/13/2018 01:07:54, 159704 bytes
   Driver: C:\Windows\SysWow64\nvoglshim32.dll, 23.21.0013.9135 (English), 4/13/2018 01:08:02, 142816 bytes
   Driver: C:\Windows\SysWow64\nvoglv32.dll, 23.21.0013.9135 (English), 4/13/2018 01:15:38, 28204984 bytes
   Driver: C:\Windows\SysWow64\nvopencl.dll, 23.21.0013.9135 (English), 4/13/2018 01:08:08, 16496768 bytes
   Driver: C:\Windows\SysWow64\nvptxJitCompiler.dll, 23.21.0013.9135 (English), 4/13/2018 01:08:20, 11132392 bytes
   Driver: C:\Windows\SysWow64\nvumdshim.dll, 23.21.0013.9135 (English), 4/13/2018 01:08:30, 419672 bytes
   Driver: C:\Windows\SysWow64\nvwgf2um.dll, 23.21.0013.9135 (English), 4/13/2018 01:08:36, 19968176 bytes
   Driver: C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_neutral_27ace04b3a05198d\VulkanRT-Installer.exe, 1.00.0065.0001 (English), 4/13/2018 01:18:18, 989584 bytes
   Driver: C:\Windows\system32\nvdispco6439135.dll, 2.00.0049.0004 (English), 4/13/2018 01:14:10, 1985112 bytes
   Driver: C:\Windows\system32\nvdispgenco6439135.dll, 2.00.0026.0002 (English), 4/13/2018 01:14:14, 1683712 bytes

     Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_04821028&REV_00\3&11583659&0&EF
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:31, 56320 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:31, 325632 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:58, 344064 bytes

     Name: Standard AHCI 1.0 Serial ATA Controller
Device ID: PCI\VEN_8086&DEV_3A22&SUBSYS_04821028&REV_00\3&11583659&0&FA
   Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 31104 bytes
   Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:46, 48720 bytes
   Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:21, 24128 bytes
   Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/4/2013 19:25:45, 155584 bytes

     Name: Intel(R) Chipset QuickData Technology device - 342C
Device ID: PCI\VEN_8086&DEV_342C&SUBSYS_00008086&REV_13\3&11583659&0&B7
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A
Device ID: PCI\VEN_8086&DEV_340A&SUBSYS_00008086&REV_13\3&11583659&0&18
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.24441 (English), 4/18/2019 19:44:22, 185064 bytes

     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_04821028&REV_00\3&11583659&0&D2
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:28, 30720 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:31, 325632 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:58, 344064 bytes

     Name: Intel(R) ICH10R LPC Interface Controller - 3A16
Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_04821028&REV_00\3&11583659&0&F8
   Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7601.24441 (English), 4/18/2019 19:42:25, 15080 bytes

     Name: Intel(R) Chipset QuickData Technology device - 342B
Device ID: PCI\VEN_8086&DEV_342B&SUBSYS_00008086&REV_13\3&11583659&0&B6
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 2 - 3409
Device ID: PCI\VEN_8086&DEV_3409&SUBSYS_00008086&REV_13\3&11583659&0&10
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.24441 (English), 4/18/2019 19:44:22, 185064 bytes

     Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0FB9&SUBSYS_11C1196E&REV_A1\4&3A4C116B&0&0138
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 122368 bytes

     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_04821028&REV_00\3&11583659&0&D1
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:28, 30720 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:31, 325632 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:58, 344064 bytes

     Name: Intel(R) 5520/5500/X58 I/O Hub Throttle Registers - 3438
Device ID: PCI\VEN_8086&DEV_3438&SUBSYS_00000000&REV_13\3&11583659&0&A3
   Driver: n/a

     Name: Intel(R) Chipset QuickData Technology device - 342A
Device ID: PCI\VEN_8086&DEV_342A&SUBSYS_00008086&REV_13\3&11583659&0&B5
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408
Device ID: PCI\VEN_8086&DEV_3408&SUBSYS_00008086&REV_13\3&11583659&0&08
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.24441 (English), 4/18/2019 19:44:22, 185064 bytes

     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_04821028&REV_00\3&11583659&0&D0
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:28, 30720 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:31, 325632 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:58, 344064 bytes

     Name: Intel(R) Chipset QuickData Technology device - 3433
Device ID: PCI\VEN_8086&DEV_3433&SUBSYS_00008086&REV_13\3&11583659&0&B3
   Driver: n/a

     Name: Intel(R) Chipset QuickData Technology device - 3429
Device ID: PCI\VEN_8086&DEV_3429&SUBSYS_00008086&REV_13\3&11583659&0&B4
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3405
Device ID: PCI\VEN_8086&DEV_3405&SUBSYS_00008086&REV_13\3&11583659&0&00
   Driver: n/a

     Name: Texas Instruments 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_104C&DEV_8024&SUBSYS_10001028&REV_00\4&148B5191&0&28F0
   Driver: C:\Windows\system32\DRIVERS\1394ohci.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 229888 bytes

     Name: Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42
Device ID: PCI\VEN_8086&DEV_3A42&SUBSYS_04821028&REV_00\3&11583659&0&E1
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.24441 (English), 4/18/2019 19:44:22, 185064 bytes

     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_04821028&REV_00\3&11583659&0&EA
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:28, 30720 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:31, 325632 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:58, 344064 bytes

     Name: Intel(R) Chipset QuickData Technology device - 3432
Device ID: PCI\VEN_8086&DEV_3432&SUBSYS_00008086&REV_13\3&11583659&0&B2
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423
Device ID: PCI\VEN_8086&DEV_3423&SUBSYS_00000000&REV_13\3&11583659&0&A2
   Driver: n/a

     Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_04821028&REV_90\3&11583659&0&F0
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.24441 (English), 4/18/2019 19:44:22, 185064 bytes

     Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_04821028&REV_00\3&11583659&0&E0
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.24441 (English), 4/18/2019 19:44:22, 185064 bytes

     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_04821028&REV_00\3&11583659&0&E9
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:28, 30720 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:31, 325632 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:58, 344064 bytes

     Name: Intel(R) Chipset QuickData Technology device - 3431
Device ID: PCI\VEN_8086&DEV_3431&SUBSYS_00008086&REV_13\3&11583659&0&B1
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422
Device ID: PCI\VEN_8086&DEV_3422&SUBSYS_00000000&REV_13\3&11583659&0&A1
   Driver: n/a

     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_E0001028&REV_03\03000000684CE00000
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_04821028&REV_00\3&11583659&0&D8
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 20:23:47, 122368 bytes

     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_04821028&REV_00\3&11583659&0&E8
   Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:28, 30720 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:31, 325632 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.24138 (English), 5/2/2018 08:32:58, 344064 bytes

     Name: Intel(R) Chipset QuickData Technology device - 3430
Device ID: PCI\VEN_8086&DEV_3430&SUBSYS_00008086&REV_13\3&11583659&0&B0
   Driver: n/a

     Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
Device ID: PCI\VEN_8086&DEV_340E&SUBSYS_00008086&REV_13\3&11583659&0&38
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.24441 (English), 4/18/2019 19:44:22, 185064 bytes

     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_34687470&REV_06\902E0000684CE00000
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.24499
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.24499
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.24499
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24499
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.24499
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.24499
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24499
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.24499
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.24499
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.24499
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.24499
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.24499
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.24499
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.24499
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
Overlay Mixer2,0x00200000,1,1,,
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.24499
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.24499
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.24499
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.24499
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.24499
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.24499
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.24499
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.24499
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.24499
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.24499
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.24499

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.24499

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24499
PCM,0x00200000,1,1,quartz.dll,6.06.7601.24499
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.24499
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.24499
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.24499
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.24499
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.24499

Audio Capture Sources:
Microphone (2- Sennheiser 3D G4,0x00200000,0,0,qcap.dll,6.06.7601.17514
Line (2- Sennheiser 3D G4ME1),0x00200000,0,0,qcap.dll,6.06.7601.17514
Realtek Digital Input (Realtek ,0x00200000,0,0,qcap.dll,6.06.7601.17514
SPDIF Interface (2- Sennheiser ,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.24499
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.24499

WDM Streaming Capture Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,
Realtek HD Digital input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Sennheiser 3D G4ME1,0x00200000,4,2,ksproxy.ax,6.01.7601.19091

WDM Streaming Rendering Devices:
,0x00000000,0,0,,
,0x00000000,0,0,,
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HDA SPDIF Optical Out,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Sennheiser 3D G4ME1,0x00200000,4,2,ksproxy.ax,6.01.7601.19091

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Audio Renderers:
Speakers / Headphones (Realtek ,0x00200000,1,0,quartz.dll,6.06.7601.24499
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.24499
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.24499
DELL SE2417HG (NVIDIA High Defi,0x00200000,1,0,quartz.dll,6.06.7601.24499
DirectSound: DELL SE2417HG (NVIDIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.24499
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.24499
DirectSound: Realtek Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.24499
DirectSound: Speakers (2- Sennheiser 3D G4ME1),0x00200000,1,0,quartz.dll,6.06.7601.24499
DirectSound: Speakers / Headphones (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.24499
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.24499
Realtek Digital Output(Optical),0x00200000,1,0,quartz.dll,6.06.7601.24499
Speakers (2- Sennheiser 3D G4ME,0x00200000,1,0,quartz.dll,6.06.7601.24499

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

WinMTR thingy … NOTE: Disconnect at 12:08AM Pacific Standard Time

|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             192.168.1.1 -    0 | 2065 | 2065 |    0 |    0 |    8 |    0 |

|                             192.168.0.1 -    0 | 2065 | 2065 |    0 |    0 |    8 |    0 |

|                          142.254.183.81 -    0 | 2065 | 2065 |    6 |   10 |   57 |    9 |

|          agg63.anhmcapj01h.socal.rr.com -    0 | 2065 | 2065 |    7 |    9 |   60 |   13 |

|          agg23.cyprcabw01r.socal.rr.com -    0 | 2065 | 2065 |    8 |   15 |   65 |   15 |

|          agg27.lsancarc01r.socal.rr.com -    0 | 2065 | 2065 |   11 |   17 |   52 |   13 |

|bu-ether16.lsancarc0yw-bcr00.tbone.rr.com -    0 | 2065 | 2065 |   11 |   17 |   55 |   15 |

|bu-ether45.chctilwc00w-bcr00.tbone.rr.com -    0 | 2065 | 2065 |   11 |   18 |   68 |   23 |

|            0.ae3.pr1.lax10.tbone.rr.com -    0 | 2065 | 2065 |   10 |   14 |   94 |   13 |

|                            66.109.9.161 -    1 | 2061 | 2060 |   11 |   18 |  304 |   13 |

|              ae1-br01-eqla1.as57976.net -    1 | 1930 | 1916 |   16 |  253 | 4725 |   17 |

|        et-0-0-2-br01-swlv10.as57976.net -    1 | 1996 | 1987 |   16 |   78 | 4774 |   24 |

|       et-0-0-31-pe01-swlv10.as57976.net -    0 | 2065 | 2065 |   13 |   22 |  143 |   17 |

|       las-swlv10-ia-bons-02.as57976.net -    0 | 2065 | 2065 |   16 |   19 |   60 |   18 |

|                           137.221.105.2 -    0 | 2065 | 2065 |   15 |   17 |   65 |   16 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
8

In the basics, your nvidia drivers are from April 2018, with numerous updates between then and now, and your sound driver is from 2015. I’d start by updating those drivers.

Also, the dxdiag shows you using razer products, and their software, synapse, has given multiple issues with wow connections over multiple years. You may want to uninstall it for testing.

9

While you’re at it, double check your network drivers as well. With your GPU drivers being this out of date, chances are the network drivers are as well - and those drivers are most likely to affect network connectivity.

10

I have just installed a brand new network card within the last two months.

The problem happened before the new Network card, and it is happening after it.

It is not drivers. What else is it. Please? It has killed me many times in game. It has wiped my groups etc.

This is a brand new problem since BFA…and is now happening with Classic WOW.

11

Kixxish,

We can only help here insofar as you’re actually willing to do the troubleshooting we request with us. Replying back with “It’s not x” suggests that you haven’t actually tried what we recommended, and if that’s the case we can’t be sure whether or not you’ve done a step. If you miss something simple before we hit the complex things, we could be troubleshooting for weeks because of an easy fix.

That said, at this point I suggest you contact our support team so we can work with you individually. Importantly, this will also let us look over your MSinfo file, which has a lot more data than the files you’ve already submitted. We avoid requesting those on the forum currently because they can contain some personally identifiable information.

12

I am trying to go through your Technical SUpport ticket and I am unable to even press the submit button. It is greyed out after filling in all information.

This is getting VERY frustrating to fix a problem with your game. Could someone please contact me so I can resolve this issue? Thank you.

13

The button is grayed out if not all of the data has been submitted. Typically, this means you haven’t attached a dxdiag or other requested report.

14

Hi, why do you think im frustrated? Because everything is filled out.

Thanks for your input though.

15

Hi, I can’t see what you’re doing, so you have to explain it very well if you actually want help.

16

You’re not tech support thank you though.

17
1 Like