Characters deleveled - Khadgar

Check again, Icenea. :slight_smile:


She is not there, just shows the lvl 85. I also cant delete the lvl 85 either.

Now she is back… but it has the same bug I had. It shows me in guild but but my character is not. I can talk in Ochat but not guild chat.
whhhhhhhhhhat is going on.

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We’ll need to refresh the guild data. If you can submit a ticket a GM can do that.


pass my thanks on to the crew for restoring 2 of my toons to lvl 120. I still have 1 delevelled to 90 and 1 deleted. all things considered though, i’ve chosen to see the humor in this unforeseen experience.


I’ve still got at least three characters deleveled and still not restored. My problem was that I got a reply to my ticket saying “it’s all fixed now!” and it wasn’t fixed at all, so I had to reopen the ticket, and haven’t heard back since.

Give it time, they have a lot of people they need to help on this server. They will get back to you as soon as they can.

It’s not an issue of patience, it’s the issue that the reply assured me the problem was fixed, and it wasn’t even touched. I can wait, but it’s not inspiring to be told that it’s all taken care of and it’s not.

My main character has been restored, thank goodness. I was a little worried.

My missing main was restored within an hour of posting here (after waiting 3 days). So I’m relieved with that. Unfortunately the guild bank is still glitched and completely emptied.
Does anyone have any experience on how long that takes to get fixed? My ticket has already been submitted.

Edit: Also just noted that although my rogue has been restored in game, the rogue still doesn’t show up in forum list of characters. That’s odd too.

I noticed that my main is not showing up in my battlenet list of characters either. Also, a guildie sent me mail, and I never got it.

Checked this morning, looks like all my guys are back - gonna deep dive now, fingers crossed…

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After having 2 characters de-leveled, they were eventually restored. however as of today one of those characters has been de-leveled again back to what he was at the start of this. so I guess I’m submitting another ticket in the hopes that it will be fixed again. and maybe this time it will stick.

This is what concerns me most about this whole thing. I’ve noticed a lot of these discrepancies. That, in addition to long-deleted characters coming back into existence, and no feedback from Blizzard about how that happened, if we should delete them again, or just wait and sit on them because it will be part of their fix - I wish we knew exactly what happened. I know there are a lot of assurances that they know what’s up and they’ll fix it, and perhaps they will, but the lack of explanation of what happened in the first place bothers me.

Like the character I name changed years ago, and now have two copies of, what if I had a million gold on that older character? If I just leave it there, I get a free million gold out of nowhere. (I don’t LOL.) Maybe he has a super-rare item on him that didn’t exist last week but I suddenly have access to. Multiply that across all the players who suddenly have these old characters popping up and what ends up happening is the integrity of the character data and what could charitably be referred to as a “server economy” is suddenly called into question.

Proprietary information. I doubt that Blizzard would give this information in a public setting.

Players did not cause the issue. To my knowledge there is nothing a player can do to cause it. Because of this it is unlikely to be classified as an exploit. The issue is not wide-spread. It is only happening to a group of players on the Khadgar realm. I don’t see it happening on enough characters to cause issues with the server economy.

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That’s what I’m hoping.

A general rule of thumb…If you didn’t do it, don’t touch it.

In cases like this, I really think that “leaving things alone” applies. The more you mess with something that you didn’t start (at least in this case), there more there is the potential to screw other things up.

Will Blizzard give a detailed description of what went wrong, no. Sometimes they give a hint of what went wrong, but they won’t go into details. They aren’t required to give us an explanation. They give us partial information about the problem as a courtesy. We don’t need to know what went wrong, even if we want to know (curiosity).

It’s just conjecture but it’s pretty clear to me what happened. They had a backup copy of the live data from the original merge back in MoP’ish in case s*it went south and while doing background changes pre current merge they somehow applied the old backup to the server which obviously broke most things. There are still some oddities involved though like characters from vanilla being deleted despite being around and on the server during MoP, random race changes to races that the character never was, and other weird stuff but I’d be willing to bet 95% of this has to do with linking that old backup to live.


Good morning all,

We’ve seen a lot of positive results reported back in this thread, and we’re glad to see everyone getting back to a normal state. Several types of Khadgar character issues were identified during this, and most have been fixed at this time.

We still consider this an open issue and are continuing to investigate edge cases with characters on Khadgar that may not have been caught in the initial passes.

Once again, we’d like to thank everyone for their patience during all of this.


I have a handful of characters on Khadgar that I only played during vanilla. I didn’t delete them for sentimental reasons. All those characters were duplicated after the realm merge, putting my account over the maximum number of characters allowed. I’d like the duplicates to be removed. This isn’t as high priority as someone who is still having issues with their main characters, but I’d still like it fixed within a reasonable time frame. I just submitted a ticket.

You should be able to do this without needing to submit a ticket. Is it not allowing you to delete them yourself?