Character issue when using Cypher Research Console

hi im having a major issue. i just finished researching daelic understanding in the research console on my main character, Zarknoth, my main character is the furthest of all my characters. and its now telling me that the next tier rank “Trebalim Understanding” is already being researched by another character on my account. but i havent gotten that far on any other character???

see image for issue: https://imgur.com/a/vJAqJai

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I now have the exact same issue.

i cam here to write the exact same thing… following this

same, please fix

Existing bug report topic on this:

I am having the same problem but it’s with the Altonian Understanding. I can’t research it on either of my characters because it says it’s already being researched by another character on my account when it isn’t. I haven’t been able to research it at all.