WotLK classic
Maladath server
Time of issue 5am CDT USA
Character attempts to logon but cannot due to ‘World Server is down’ error message
Other chars on account can logon fine on same server.
Steps to resolve:
Used the Automated Support process to resolve. Followed all suggestions and lastly performed the Support suggested process to ‘move character to a safe location’. The results of the Blizz ‘move character to a safe location’ process was: ‘There was an error while processing your request. Please submit a ticket to get help from one of our Game Masters.’ and then they promptly marked the ticket as resolved. Sadly, they did not tell me how to create a ticket to get help from a GM and after hours of searching the forum and Blizz site, I was unable to find out how to create this ticket as it kept directing me back to the automated ticket process which I described above in an endless support loop. Thus I am trying to go this route in submitting a customer service ticket for assistance.
Issue history:
On the Maladath server, I had my character use the Dalaran flightmaster for a flight out of the city of Dalaran to one of the Tuskar ports and shortly after takeoff the system kicked me off the mount and I fell out of the sky to a mountain top and verily survived the fall. I hearthed back to Dalaran and tried it again thinking it was just a fluke but at that same spot in the flight, it dropped me again to the mountain. I also noticed that I was getting a system message spam in Chat saying something like ‘Transfer access is unavailable’ which was a strange message since I am not transferring no where and it kept spamming me over and over. I logged out of the game completely and when I tried to logon again, it gave me the ‘World Server is down’ message and will not let me logon with that one char. Other chars logon fine.
Note: There are several others with this issue if you look at the topic over in the Classic bug report and Classic dissussion form. Some experienced this in Classic while me and at least three others experienced the issue in WotLK while flying out of Dalaran. Please help both me and them too!