No, I get it. Even when you take time, you don’t always remember every aspect of it, especially if you don’t know how or why it’s important. Yes, even if you carefully read every quest, try to follow the story, etc.
For example, (different area, but similar idea) one of the things I noticed with a lot of NEW people is, they don’t know where the portal room in Boralus is. While for people who played BfA when it was current, most figured it out. Why? The people playing BfA then were probably kind of seasoned players who UNDERSTAND that portals are important and pay special attention, whereas the people wandering around there now are like, new level 10s. This is why I really wish they would somehow show you how important it is, maybe have an NPC guide take you through the different portals. Very quick quest, but probably would make more of an impression.
The game presents a LOT of stuff - information, click this, click that . . . but there is SO MUCH of it that unless you go back and use it right away, you might not know the importance. I had the same thing - got a new mount “recipe,” found out I needed a certain material, looked it up on WoWHead and since I hadn’t done any of that for many weeks, really, didn’t remember much about it. Just because the game presents something to you ONCE doesn’t mean it will always CLICK in your mind when you need the information.