I’ve been trying to get into parental control and remove it so I can get Pintrest option working. However I got to the verify screen that sends 6 digit code to my email. I typed in and click verify, it goes back to parental verify screen like it forgot how to next.
I want the Pintrest decor but the option is not showing up in the in-game menu. (I’ve opened a ticket but I thought to check with you if there’s another way.
You might try a different browser, or clear and reset your cookies/cache. I do not think this is something the GMs will be able to assist with.
For some reason the Parental Controls portal seems to be doing that. Try logging into the account that has parental controls, go to the Account page and click Parental Controls then “Unlock Parental Controls”. You should receive an email with a code. Entering that should allow you access to the settings.
Having this issue as well, since the camera toy promotion. Nerrus, did your issue get resolved? If so, any chance you could share your fix?
-Tried the unlock parental controls
-Made new pintrest acct (non google acct)
-Cleared caches and reset UI
I opened a ticket to get the parental control excommunicated, evicted, exorcised, eliminated, etc. The Pintrest showed up in social setting in the game right after that.
Right on, thanks for the update. I was able to grab the three newer decor (basketball hoop, flower etc…) but the enable Pinterest under social isn’t there. Will try a ticket.