Hello, I’ve been having this trouble all day where I get the WOW51900328 error code when trying to load up WoW, and I also cant play any other WoW games, as well as connect to battle.net it just says "ERR_CONNECTION_TIMED_OUT when I try to go to the website on my desktop(I’m on my phone using the data plan) I’ve also done everything for troubleshooting that code except restarting the router because I live on a university campus and have no way of accessing the router directly. I’ve made a ticket with the university IT dept. as well and yeah…this has just been a frustrating day.
Hey there Bullprepper! Thank you for reaching out, as it can understandably be frustrating to have a technical issue occur when simply trying to enjoy your gaming time. This is a bit of a generic connection error, and can have a few causes ranging from corrupted local files to a network-related problem. Try the following to narrow this down further:
- Try a DNS Flush to clear out any corrupted or stagnate data.
- Fully update or temporarily uninstall security programs which may be interfering with your connection to the server(s). More information on troubleshooting security applications here, if curious.
- Test an alternate network to determine whether the problem is isolated to your phone’s network.
If you’re still unable to connect, please run a WinMTR network test so that we can further investigate the problem. Here are the instructions:
- Download the tool from this page
- In the “Host” field, enter “us.actual.battle.net” (without quotes).
- Start the test and launch the Battle.net Desktop App. Ensure the error occurs while the winMTR tool is running.
- After recording data for about 5 minutes, click “export text” and save the winMTR file in an easy to find location.
- Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the winMTR. It’ll look like this:
WinMTR goes here
If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).