OP, are you referring to things that you wish Blizzard would CHANGE from Vanilla design? If so, then their response would be obvious: âour approach is just to re-create Vanilla design, warts and all.â
I agree OP. Itâs poor communication that we get alliterations and random easy posts on assorted topics - like the Whitemane server video and rolling a ret pally. I appreciate interaction like this tremendously, but would preference discussion around key topics substantially more.
There doesnât need to be a single change.
But, there should be clarification around certain points to help facilitate more productive conversation. Itâs the tough topics that warrant feedback the most, and the ones left silent.
Itâs disheartening. I miss when I could call Blizz and ask whatâs up.
Hes not wrong⌠In many ways retail is better just like in a many ways Classic is better.
To your OP though, Blizzard released classic in a way that requires the least amount of attention from them as possible as they intended to do. No amount of attention craving is going to change that. If you donât like the way the game is going then you thought you did, but you didnt.
Is there a rule of thumb for which posts to are response worthy vs which ones arenât?
If there are 17 posts on the same topic with debatable content, would it make more sense to chime in early or let the conversation play out with more voices, while collecting observable player data?
Which discussions are relevant on the forums seems to be somewhat dependent upon phase releases. However, there are also some incredibly obvious things that clearly require no feedback, such as âOn my PVP server, when I venture into contested territory alone, if I run into a group of the other faction, they tend to kill me.â or âI have longer queue times for BGs on the faction that has a higher population. Please respond.â
This, sinking dev time into classic defeats the purpose, which is to have 2 years of content with minimal dev time.
Every single dev they have is going to be trying to push out shadowlands, moving devs to classic hurts retail development and make the ROI on classic go down, this is bad in business.
Pretty sure there are different teams. And Classic likely has its own development team, who are probably there primarily as a maintenance team, and not to develop new features (obviously).
Yes, I work as a technical consultant. When a specific topic reaches a relative amount of discussion without clarification, I reach out and provide insight from the businessâs perspective. This is expected from literally anywhere you do business.
Xyz happens at some store, so you go and inquire why and if thereâs anything to be done. Quite frequently the answer is there is no resolution; however, the customer service doesnât stay in the back room as a large portion of the regular customers are debating outside, then come out a few hours later to tell a joke and leave.
You get ahead of problems period. Additional data and revision is always warranted. It isnât mutually exclusive, and changes to previous statements can be made along with reasoning as to why.
Of course it is relative to current events.
CMs have previously helped explain the most basic of things, such as how PvP servers are (the famous let there be blood response) and can state due to population the queues are how they are, we will not be able to resolve this without players opting to reroll.
Communication from a company is seriously one of the most critical metrics for customer retention. It isnât always perfect, it is a transparent conversation to ensure end users are aligned.
It really isnât difficult or complicated, and there is no justification why a face of a company doesnât communicate with end users.